Nassau Financial Group Avis 10 039

First of all the person I spoke with spoke English. They knew what I wanted as was able help me without transferring me top someone else. I don't remember her name but she was very good at her job and probably should get a raise.

I never received my PHL paperwork and this lady was able to contact a manager and get it sent to me. The problem was they have my old address on the paperwork when I printed it.?

The kind lady went right to the point---answered my question with numbers immediately instead of giving me all kinds of helpful information about the future type of information which I didn't ask for. Nassau is a great organization.

I never received statement for my insurance policy this year. I called to see about getting statement and making payment. Dawn was very helpful, she e-mailed me statement and took my payment over the phone.

The customer service folks were very helpful. I provided limited information and they explained the policy in detail. Excellent human contact!

Customer service representative.

The rep was excellent answered all of my questions and was very detailed and patient.

Laurie was excellent. She did a wonderful job of fully explaining the different options available on this policy. Thank goodness for her, as I truly didn’t understand the possibilities. She obviously “knows her stuff”.

The customer service person, Katie, was great to work with. She readily answered all my questions and sent me all the forms and instructions I needed. Katie has a pleasant personality.

Very helpful in obtaining information and answering questions.

Brenda was AWESOME! KInd, patient & understanding to boot!

Very good experience overall

Mary Grace was outstanding! She was most helpful answering questions about my fixed annuity with myself and financial adviser so that I understood since I am now 82 And alone and wasn’t sure about things since this was set up in 2014.

Sincerely,
Mary Ann Roth

Dawn answered all my questions intelligently and was very helpful.

THE REPRESENTATIVE WAS VERY INFORMATIVE AND POINTED ME IN THE RIGHT DIRECTION. MADE MY JOB EASIER AS A FINACIAL PLANNERF FOR MY CLIENT. IT WAS A PLEASEURE DOING BUSINESS WITH NASSAU.

Agent was knowledgeable, courteous and very helpful. She answered all my questions.
Thank you!

Spoke with Ben and he corrected the delay in my request. Now I will receive my money in 5-7 days

Great knowledge of the company. Great insurance plans. Easy to get ahold of customer support. Can resolve issues you may have.

Well knowledgeable understood all my questions easily done fast working