Nacrystal Avis 

32
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered some amethyst. I’m totally sus of companies online as many market their products as real then send you colored glass. Not with this company. Just by the eye alone you can see intrusion in th... Voir plus

Noté 1 sur 5 étoiles

Terrible. Crystals named incorrectly, price conversion was high. Towers with chipped tips and sent resin animals with chips inside when website was misleading. One turtle with chips (not wanted) was m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My order was shipped in a timely matter and once again, it was as expected. I had one question which was answered to my satisfaction and the order was packed so nothing was damaged. Keep up the good w... Voir plus

Noté 5 sur 5 étoiles

Nacrystal has always provided quality crystal items. I am going to be starting to make crystal bracelets and will be using Nacrystal for some of my product!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(32)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No problems

My order was shipped in a timely matter and once again, it was as expected. I had one question which was answered to my satisfaction and the order was packed so nothing was damaged. Keep up the good work!

14 juillet 2026
Noté 5 sur 5 étoiles

Quality Product

Nacrystal has always provided quality crystal items. I am going to be starting to make crystal bracelets and will be using Nacrystal for some of my product!

6 juillet 2026
Noté 5 sur 5 étoiles

The real deal

I ordered some amethyst. I’m totally sus of companies online as many market their products as real then send you colored glass. Not with this company. Just by the eye alone you can see intrusion in the product. With an eye glass you can see the finer detail of the crystalline structure. The real kicker is it scratches glass and matches the hardness of real amethyst. Price point was cheaper than other vendors which is surprising as others will send you “amethyst gemstones.” I will say depending on how quick you need it order in advance, shipping takes a little time but it’s worth it. If I needed more or other crystal/gemstones I would come here first and more than likely order again.

11 juin 2026
Noté 5 sur 5 étoiles

Loveeee love love my orders

I got exactly what I asked for. I did get a couple less pendants then they listed would be in the order (I counted them one by one), but I don’t mind too much because they are stunning, unique, and they will be perfect for the project I’m using them for. Buy these!! But don’t buy too many that they run out of stock, I’m buying more too!! 😂

13 mai 2026
Noté 1 sur 5 étoiles

Terrible

Terrible. Crystals named incorrectly, price conversion was high. Towers with chipped tips and sent resin animals with chips inside when website was misleading. One turtle with chips (not wanted) was more expensive than the others because it was amethyst.... chips are lepidolite! They have no idea, be careful.

27 mars 2026
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Réponse de Nacrystal

After your order was delivered, we reached out to you multiple times to confirm product quality and details, but received no response. We appreciate all correct feedback. Please send us the details and photos of the issues you mentioned (crystal naming, price, chipped towers, resin animals, and the turtle) directly to our customer service. If the problems are confirmed, we will definitely resolve them for you.

Noté 1 sur 5 étoiles

Never received my items

I am sorry to give you only one star, but I cannot fairly rate you when I did not ever receive my package. I do know that when you run the tracking number it claims to be delivered to my front porch on the 13th of March but it unfortunately was most likely delivered to the wrong address. And now I am out $100 for nothing

13 mars 2026
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Réponse de Nacrystal

Thank you for your feedback, and we sincerely apologize that your order did not arrive as expected.

We saw that the tracking showed the package as delivered, so our standard procedure was to first open an investigation with the carrier to confirm the delivery status. Please know this was never meant to delay or avoid solving the issue—we simply wanted to verify the situation before proceeding.

We have now issued a full refund for your order. We hope this resolves the matter to your satisfaction.

If you have any further questions, please feel free to reach out to us directly. Thank you for giving us the opportunity to make things right.

Noté 5 sur 5 étoiles

Wide Selection & Great Service!!

I was greatly satisfied with my purchasing experience with NACRYSTAL. Their variety was quite impressive, all of my items were carefully packaged & the shipping process went smoothly. The representative that assisted me was very knowledgeable & industrious in providing their services/answering questions. Highly recommended!!

3 février 2026
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Réponse de Nacrystal

Thank you for your feedback. We look forward to serving you again. Wish you all the best.

Noté 5 sur 5 étoiles

Bracelets were beautiful

Bracelets were beautiful. They came in individually packaged, highly recommend.

30 janvier 2026
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Réponse de Nacrystal

Thank you for your feedback. look forward to serving you again. Wish you all the best.

Noté 5 sur 5 étoiles

Everything that I ordered was exactly…

Everything that I ordered was exactly as shown on your website. Very pleased with the items I purchased.

23 janvier 2026
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Réponse de Nacrystal

Thank you for your feedback. look forward to serving you again. Wish you all the best.

Noté 5 sur 5 étoiles

I have always been pleased with the…

I have always been pleased with the products I get at NACrystal. The orders have been accurate and the produce have been exactly what I expect. I'll definitely keep using them in the future.

23 janvier 2026
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Réponse de Nacrystal

Thank you for your feedback. Look forward to serving you again. Wish you all the best.

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