Nacrystal Avis 

32
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered some amethyst. I’m totally sus of companies online as many market their products as real then send you colored glass. Not with this company. Just by the eye alone you can see intrusion in th... Voir plus

Noté 1 sur 5 étoiles

Terrible. Crystals named incorrectly, price conversion was high. Towers with chipped tips and sent resin animals with chips inside when website was misleading. One turtle with chips (not wanted) was m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My order was shipped in a timely matter and once again, it was as expected. I had one question which was answered to my satisfaction and the order was packed so nothing was damaged. Keep up the good w... Voir plus

Noté 5 sur 5 étoiles

Nacrystal has always provided quality crystal items. I am going to be starting to make crystal bracelets and will be using Nacrystal for some of my product!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(32)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Everything was great

Everything was great. Product wise only reason I gave it a four shipping took awhile. But everything else could not been better

4 janvier 2026
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Réponse de Nacrystal

Thank you for your feedback. We will improve the shipping speed. Look forward to serving you again. Wish you all the best.

Noté 5 sur 5 étoiles

Great selection

Great selection, fair prices, and fast shipping. I’m happy with my order.

8 décembre 2025
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Réponse de Nacrystal

Your feedback made our day! Thanks for choosing us.

Noté 5 sur 5 étoiles

The service was very helpful

The service was very helpful. The bracelets were nicely packaged and very good quality.💖

10 décembre 2025
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Réponse de Nacrystal

We’re so happy you love it! Thank you for sharing your experience.

Noté 4 sur 5 étoiles

Great materials

Great materials, good service. Delivery took long because of the holidays?

8 décembre 2025
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Réponse de Nacrystal

Thanks for your feedback! We will gradually improve our shipping speed. Best wishes to you!

Noté 5 sur 5 étoiles

Package wasn’t delivered to the correct…

Package wasn’t delivered to the correct address and NaCrystal customer support helped in getting my package to me. Great customer service and prompt service!

19 novembre 2025
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Réponse de Nacrystal

We’re so happy you love it! Thank you for sharing your experience.

Noté 5 sur 5 étoiles

The anxiety bracelets are beautiful

The anxiety bracelets that I ordered are beautiful. My only concern is how long it took to get them delivered. I’ll have to order farther ahead than I like.

27 octobre 2025
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Réponse de Nacrystal

Hi,
Thanks for your review. It usually takes about 3-5 days to process your order and ship out. After the parcel shipped, it takes about 5-14 days to arrive. We will be committed to improving the delivery speed of the packages. Please feel free to purchase.

Noté 2 sur 5 étoiles

Selling fake crystals as real.

I am very disappointed in my first order with Nacrystal. Although the website looks very professional and I did receive my items, the quality is not what is described online. The "crystal" evergreen/Christmas trees are not made with real crystals or stones. It is a plastic tree. The same goes for the worry stones and the labradorite stones. They are knock offs made with some other material than actual genuine stones or crystals. I bought multiple items to sell in a small retail space and will not resell as crystals. One or two of the rings bought were ok, but the rest are not as they are described or shown on the website. Scam and false advertising. UPDATE: Although the seller has clarified the tree products, the rest of the stones I received such as the worry stones and other crystals bought were not real and are not listed as resin in the description. I did not choose to ask for a refund for these items. The items I requested a refund for were cheaply made and less quality than the fake stones! I stand by my original review that these stones and crystals are being sold as real and they are not. The seller did provide a refund quickly for the items I requested.

16 octobre 2025
Avis spontané
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Réponse de Nacrystal

Hi Anne,

I am very sorry it. We have checked your order, the Christmas tree you ordered is Resin Crystal Christmas Tree, the surface it processed with resin process, this is also written in our description. The tree looks like plastic because of the resin surface and the crystals are inside. And for the products that you are not satisfied, we have fully refunded you. We are very sorry for the inconvience it has caused. Thanks for your purchase and advice.

Noté 5 sur 5 étoiles

Great Products

I am not one to just go to a website and purchase. However, when I saw NaCrystal, the site interested me with the product selection. My order was great, with one exception and they took care of that immediately without any hassle. They now have a customer for as long as I am in the business. My customers like their products as well. Give them a try, you will not be disappointed. I don't put my stamp of approval on just any website. I think you will be happy with your purchases and their customer service.

30 juillet 2024
Avis spontané

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