Naked Kitchens went into incredible detail to get the design of our kitchen right and Advisor Suzie had great ideas and knowledge. The units are beautifully made and a real pleasure to use. Any issue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We really enjoyed our Naked Kitchens experience, from our first trip to their hanger in Norfolk through to the wonderful friendly delivery driver who brought our kitchen. Our designer Elizabeth made... Voir plus
L'entreprise a répondu
Good pre sales service, although hob choices need to be a little clearer ie vented or circulating. Quality product delivered. Errors dealt with quickly.
L'entreprise a répondu
My customer journey from start to finish was wonderful and I'm extremely glad I chose Naked Kitchens to do it with. The quality of the cabinetry, thoughtful storage details and range of options have a... Voir plus
L'entreprise a répondu
4,5
Excellent
40 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful customer journey start to finish
My customer journey from start to finish was wonderful and I'm extremely glad I chose Naked Kitchens to do it with. The quality of the cabinetry, thoughtful storage details and range of options have all added to my overall experience.
4 février 2026
Avis spontané
Réponse : Naked Kitchens
Dear Claire,
Thank you so much for your kind words!
We are absolutely delighted to hear that your journey with us was positive from start to finish. Creating beautiful kitchens is important to us, but ensuring the entire experience feels smooth, thoughtful and enjoyable is just as essential, so it's lovely to know that came through.
It's fantastic to hear that the quality of the cabinetry, the attention to detail for storage and the range of options all made a difference to you. We put a lot of care into designing kitchens that are not only beautiful, but practical and tailored to how you live.
Thank you again for choosing us and taking the time to share your experience - we hope you enjoy many wonderful years in your new kitchen!
With very best wishes,
The Naked Kitchens Team
Personal and considered service
We really enjoyed our Naked Kitchens experience, from our first trip to their hanger in Norfolk through to the wonderful friendly delivery driver who brought our kitchen. Our designer Elizabeth made the whole experience feel special and ensured we had thought of everything (including our concealed fuse board!) so that our kitchen fitted perfectly when we came to install it. The team were also flexible too which enabled us to design on a budget so we could spend our money wisely on the things that really mattered to us. The finished kitchen looks beautiful and is a joy to cook in. My favourite moment so far has been cooking tea with my teenage daughter sitting at the breakfast bar chatting to me - that would not have happened in our old kitchen and proves how important a great and well designed kitchen is for family life.
3 novembre 2025
Avis spontané
Réponse : Naked Kitchens
Dear Lynn,
Thank you so much for this wonderful review!
We're absolutely delighted that you enjoyed your journey with Naked Kitchens, from your first visit to our Norfolk hangar right through to delivery. It's fantastic to hear that Elizabeth made the experience feel special and guided you through every detail (even the things no one sees but make all the difference!)
Designing a kitchen is about so much more than cabinetry, so we're especially pleased that our team could help you create something beautiful while staying mindful of your budget and priorities. Flexibility is so important, and it's lovely to know that approach worked well for you.
Most of all, your story about cooking tea while your teenage daughter sits at the breakfast bar chatting is exactly why we do what we do. Kitchens are the heart of the home, and knowing yours has become a space that bring you together as a family truly means the world to us.
Thank you again for choosing Naked Kitchens - we wish you many more happy moments (and delicious meals) in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Beautiful quality kitchen and great customer service
Naked Kitchens went into incredible detail to get the design of our kitchen right and Advisor Suzie had great ideas and knowledge. The units are beautifully made and a real pleasure to use. Any issues were sorted out quickly and efficiently. Would highly recommend them.
30 octobre 2025
Avis spontané
Very happy customer
We have had a fantastic experience using Naked Kitchens. From our first visit to the showroom to the installation and finished product, it has been a smooth process. We had frequent contact with the designers and they were always happy to answer any questions and quick to respond and make any changes.
10 mars 2025
Avis spontané
Réponse : Naked Kitchens
Dear Matt,
Thank you for your kind feedback! We're really pleased to hear that your experience with Naked Kitchens was such a positive one and that the journey felt straightforward and well supported. Our team takes great pride in being responsive and flexible, so it's wonderful to know that came through - we'll be sure to share your comments with everyone involved.
Thank you again for choosing Naked Kitchens, and we hope you enjoy your new space for many years to come!
With very best wishes,
The Naked Kitchens Team
Excellent from start to finish.
We could always get in touch with the team at Naked and nothing was an issue. Going into the show room really helped and the staff were very knowledgeable. When it came to fitting the bench tops, they were professional and thorough. Thank you for creating our perfect kitchen.
17 septembre 2025
Avis spontané
Réponse : Naked Kitchens
Dear Hana,
Thank you so much for taking the time to share your experience! We're delighted to hear the fabulous feedback about our team and that visiting the showroom was helpful for you.
It's also great to know that our designers' knowledge and the professionalism of the worktop fitting team improved your experience with us too!
Creating kitchens our clients truly love is exactly what we aim for, so your kind words mean a great deal to us. We hope you enjoy your beautiful new kitchen, and thank you again for choosing Naked Kitchens.
With very best wishes,
The Naked Kitchens Team
We had our new kitchen fitted at the…
We had our new kitchen fitted at the end of last year, we are in Manchester so couldn’t get to the Naked kitchens showrooms, Suzie was amazing at capturing what we wanted from our new kitchen, and we couldn’t be more happy for the way it looks.
12 décembre 2025
Avis spontané
Réponse : Naked Kitchens
Dear Virginie,
Thank you so much for taking the time to leave us such a wonderful review!
We are pleased to hear how happy you are with your new kitchen and that the design process worked well for you in Manchester, despite not being able to visit our showrooms.
Suzie will be thrilled to know she was able to capture exactly what you had in mind and help bring your beautiful project to life.
We hope you enjoy your new kitchen, and thank you again for choosing Naked Kitchens!
With very best wishes,
The Naked Kitchens Team
Beautiful, high-end kitchen
Real joy to work with and the outcome is beautiful and so high quality.
30 janvier 2025
Avis spontané
Réponse : Naked Kitchens
Dear Sally,
Thank you for taking the time to leave this lovely review!
We are delighted to hear that you enjoyed working with us and are pleased with the final result. Creating beautiful, high-quality kitchens is at the heart of what we do, so your kind feedback truly means a lot to the whole team.
We hope you enjoy your new kitchen for many years to come!
With very best wishes,
The Naked Kitchens Team
Mis-selling of Worktops
Naked Kitchens asked me to amend my last review after they sent an amiable chap to touch up paintwork, adjust doors and refit a panel (using double sided tape).
However, this is where it all went wrong again. The Dekton worktops had already been delayed and made and fitted twice due to bad cutting and chipping, the large central island sold to us as a 1 piece had to be fitted as 2 because the design was too big. Naked Kitchens did offer to take away some units to reduce the size but our underfloor heating and flooring was already installed around the island.
Anyway some months after installation the worktop started flaking chips around the hob. This was on the far side of the hob a low traffic area.
Dekton was sold to us as hard wearing and as having a long warranty. So we contacted Consentino (makers of Dekton), PWS (installers and cutters) and Naked Kitchens (the vendors) all of whom told us to call one of the others. Eventually, Naked Kitchens emailed PWS who replied we must have dropped pans on the edge. We hadn't done so. And the email was pretty rude. Especially since the first installation had suffered flaking and chipping due to poor cutting.
After much foot stamping on my part PWS visited the site to actually look at the issue. Unsurprisingly, they concluded the same in their own favour. There was no investigation of their prepration of the material. It wasn't needed they said.
And so Consentino, PWS and Naked Kitchens without proper investigation refused to honour the warranty. They are sellling expensive products, that are defective, poorly prepared and installed. And they are miselling them as hardwaring and with a warranty they have no intention of honouring. And they have zero shame about this. Pretty disgusting.
1 décembre 2025
Avis spontané
Réponse : Naked Kitchens
Dear Mr. Woodward,
I am very sorry to note your comments on your worktops. If I may, we did follow up on this straight away and organise for the installation team to inspect the damage, and we consequently took up the issue with Cosentino, the manufacturers of Dekton. After their investigations, they confirmed this is due to impact, not a material defect. While we facilitated the warranty claim on your behalf, we cannot overrule the manufacturer's findings.
That said, we have escalated this with Cosentino again on your behalf, and will continue to work with them to try and find a solution for you.
Yours sincerely,
Alexander Everett
Having reached the end of our current…
Having reached the end of our current project in Guildford, we explored a high-street kitchen supplier and obtained a quote. While the price was lower than the quote from Naked, the difference wasn’t significant. Having previously been a customer through Norfolk Oak, we trusted that the quality would be superior although we were limited with budget constraints.
To save costs, our builder installed the kitchen, and the quality and finish of the product are in a completely different stratosphere compared to kitchens from the well-known brands, who offer the usual 50 percent discounts year round.
There were a few minor logistical issues, but the customer service, care, attention to detail, and genuinely old-fashioned approach to customer service were exemplary.
I cannot recommend this company highly enough and although the cost is slightly higher this is built to last. Marcus
13 décembre 2025
Avis spontané
Réponse : Naked Kitchens
Dear Marcus,
Thank you so much for taking the time to leave such a thoughtful review!
We are delighted to hear that the quality and finish of your kitchen met your expectations having been a Norfolk Oak client first, especially compared with more well-known brands.
Thank you for trusting us to bring your project to life, and it's wonderful to know that the craftsmanship and longevity of our kitchens stand out so clearly. While we always aim for a seamless experience, we appreciate your understanding and kind words regarding our customer service, as this is something we take great pride in.
It was wonderful working with you and we hope you enjoy your kitchen for many years to come!
With very best wishes,
The Naked Kitchens Team
Excellent service
We have just received our new kitchen from Naked Kitchens and are absolutely delighted with it. Elizabeth was our consultant. She was helpful, creative, engaged and above all patient! We thoroughly recommend this company.
1 août 2025
Avis spontané
Réponse : Naked Kitchens
Dear Stuart,
Thank you very much for taking the time to leave this kind review!
It's great to hear that you are delighted with your kitchen - quality and functionality is really important to us, so we're glad that we have achieved this with your kitchen.
We have passed your lovely comments onto Elizabeth, who we are sure will truly appreciate it.
Thank you again for choosing Naked Kitchens to bring your project to life, and for recommending us so we can help others with their visions too! We hope to work with you again in the future.
With very best wishes,
The Naked Kitchens Team
So pleased with our new Naked Kitchens
So pleased with our new Naked Kitchens. Fantastic show room in Norfolk and Ace really brought our ideas to life and to our budget meaning we managed to get everything we wanted in our dream kitchen. The quality of the joinery and the materials are amazing and everything has that wow factor we were after. Seren from the team was also very helpful and the worktop templaters and fitters were very professional and delivered great service
29 août 2025
Avis spontané
Réponse : Naked Kitchens
Dear Natalie,
Thank you so much for taking the time to write this lovely review!
We are so happy that you are pleased with your new Naked Kitchen, we pride ourselves on the quality and creativity of our kitchens, so it is great to hear that we have achieved this with your project.
We have passed your kind comments on to Ace, Seren and our worktop suppliers, who we are sure will really appreciate it.
Thank you again for trusting us with your fantastic project and we hope to work with you again in the future. We wish you many happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Great experience with Naked kitchens
Great experience with Naked kitchens. Clear and prompt comms, helpful design support, and lovely quality.
Especially big thanks to Kate for being one of the best people we worked with on our kitchen project in terms of giving her input to inform and advise without it ever being pressurising or overriding our aims.
Lead time was longer than hoped (but was in line with what we were told up front) and was cheaper to shop around for appliances.
7 août 2025
Avis spontané
Réponse : Naked Kitchens
Dear Paul,
Thank you so much for your lovely review!
We're thrilled to hear that you had a great experience. A special thank you for mentioning Kate, we're so pleased to hear how much you appreciated her guidance and supportive approach.
We completely understand the importance of transparency around lead times and appliance pricing, and we're glad we could set clear expectations from the start.
Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Love our Naked Kitchen
Kate S and all the team at Naked Kitchen were an absolute pleasure to deal with. Very friendly, personable, professional & helpful. The quality of our kitchen is outstanding. It really does look and feel properly bespoke! We’re so happy and love our new kitchen so much, we are now progressing to a bedroom wardrobe overhaul with Naked ! Thank you very much Kate & team!
1 juillet 2025
Avis spontané
Réponse : Naked Kitchens
Dear A&A,
Thank you so much for your wonderful review!
We're absolutely delighted to hear how happy you are with your new kitchen. It’s fantastic to know it feels truly bespoke as that’s exactly what we strive to provide. Kate and the team will be so pleased to hear their support made such a difference.
We’re also really excited to be working with you again on your wardrobes. It means a lot that you’ve chosen to return to us, and we can’t wait to bring your next project to life!
Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Great quality kitchen
Great kitchen, well made cabinetry and a super range of standard and bespoke options.
It was great to be able to go and look in the Bloomsbury shop to help visualise spaces and talk over ideas. Thank you to Kate, in the branch, for helping to formulate the plan and for her patience and support when I changed my mind about layouts/cabinet fronts.
I was made to feel welcome on each of the times I popped into the shop and I didn’t feel pressured into buying the most expensive version of anything throughout the whole process.
I appreciated the clear invoice proforma and regular updates.
Items came very well packaged and clearly labelled.
I have given 4 (and a half!) stars and not 5 so here are my reasons/ suggestions: 1) I wasn’t able to see a larger piece of work surface so I was a bit nervous about my choice as it was a significant part of the design and budget (however the company that Naked used had good communication and fitters and the work surface turned out fine in the end)
2) delivery lorry had no tail lift so some of the extremely heavy pieces (eg double larder) were hard to manoeuvre even with the recommended 3 people.
Overall, I am very pleased with the way it has turned out and now need to save up for some matching cabinetry for the rest of the open plan room! Thanks once again Kate and the team.
7 mars 2025
Avis spontané
Réponse : Naked Kitchens
Dear Sarah,
Thank you so much for your lovely review!
We're thrilled to hear you're happy with your new kitchen and that your visits to our Bloomsbury showroom and time with Kate made the process enjoyable and pressure-free.
We really appreciate your honest feedback and have noted your suggestions. Please know we provided the largest worktop sample we have, measuring 30cm by 30cm, and we apologise that we couldn’t offer a bigger one. We appreciate your understanding and are glad the final result worked out well. We have passed on your feedback to our logistics manager about that tail lift, as after all, larders aren’t the easiest things to lift, even after a strong coffee ;)
We’re so pleased with how it’s all turned out and would love to help when you're ready to add more cabinetry to your open-plan space. Thank you again for choosing us at Naked Kitchens, and we hope to work with you on more projects in the future!
With very best wishes,
The Naked Kitchens Team
Top quality kitchen, expertly designed.
We're absolutely delighted with our new kitchen from Naked Kitchens. The quality of the units and appliances is exceptional — everything feels solid, beautifully finished, and built to last. A special thanks to Elizabeth, who designed the space and gave us plenty of expert guidance. The result is a kitchen that looks stunning and is a joy to use every day.
4 avril 2025
Avis spontané
Réponse : Naked Kitchens
Dear Simon,
Thank you so much for taking the time to leave this lovely review.
We are so glad that you are happy with the quality of your units and appliances. We always say our cabinetry is 'Built for Life', so it's wonderful when this is recognised!
We have passed your kind praise onto Elizabeth and she is beyond pleased that you are delighted with your kitchen.
Thank you again for choosing us at Naked Kitchens, and we hope to work with you on more projects in the future!
With very best wishes,
The Naked Kitchens Team
Gorgeous kitchen.
Gorgeous kitchen.
Great presales support and support during installation.
Only glitch was a delay to the delivery of one of the appliances.
Really pleased with the result.
31 mars 2025
Avis spontané
Réponse : Naked Kitchens
Dear Kim,
Thank you so much for your wonderful review.
We are delighted to hear that you love your Naked Kitchen and that you found our services great - we always strive to go above and beyond. We will of course pass your feedback onto the team as they will be thrilled to hear your kind words. We hope to work with you again in the future.
We wish you many happy years in your beautiful new space, and thank you again for choosing us at Naked Kitchens!
Best wishes,
The Naked Kitchens Team
Quality product and good service.
Good pre sales service, although hob choices need to be a little clearer ie vented or circulating. Quality product delivered. Errors dealt with quickly.
18 décembre 2024
Avis spontané
Réponse : Naked Kitchens
Dear Catherine,
Thank you so much for your review and we will pass on your lovely comments to our team. We always love to hear feedback from our clients and we are so pleased that you love the quality of your Naked Kitchen. We hope you continue to enjoy your kitchen and thank you again for working with us.
Best wishes,
The Naked Kitchens Team
Beautiful kitchens and great designers - true quality.
I could not recommend naked kitchens more. Their kitchens truly stand out for the quality of their materials and finish. Despite this, the real stars were the designers. I dealt with Ace, who patiently helped me shape our beloved kitchen, iteration after iteration. He showed true commitment and nothing but kindness and professionalism. If you are looking for a well made, well finished, kitchen where attention to detail matters (and shows), search no more.
7 mars 2025
Avis spontané
Réponse : Naked Kitchens
Dear Gian,
Thank you so much for taking the time to write such a thoughtful review - we have passed your lovely praise along to Ace who is very pleased to hear how happy you are with your experience and new kitchen.
It's great to hear that you recognise the high quality of our materials and craftsmanship, this is very important to us so it's always wonderful when it is noticed.
Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Extremely happy with our kitchen!! Kate is the best!
Extremely happy with our kitchen and the whole process of getting to the desired result. I recommend Naked Kitchens to all my friends that are looking to update their own. Special shout out to Kate from the bloomsbury office who helped us with the design, making sure our wishes are met while thinking outside the box and being proactive in ensuring we have thought of all the little practical details with respect to the use of a kitchen.
7 mars 2025
Avis spontané
Réponse : Naked Kitchens
Dear Christina,
Thank you so much for taking the time to leave such a glowing review!
We have passed your lovely praise onto Kate, who was thrilled to hear how happy you are with your new kitchen.
We are so pleased that you enjoyed the experience too - we want the process to be as stress-free as possible so that you can simply be excited for the day your kitchen is complete.
We wish you many happy years in your beautiful new space, and thank you again for choosing us at Naked Kitchens!
With very best wishes,
The Naked Kitchens Team
Excellent quality, great customer service
From start to finish, Naked Kitchens were absolutely brilliant. We have quite a small kitchen so weren't sure if they would be the right choice for us, but we really liked the products, and it was certainly the right choice - we love our new kitchen. The quality of materials is excellent, everything works beautifully and looks amazing. Customer service was second to none, with a personal point of contact who kept us informed every step of the way, and was on hand to answer questions throughout the process. The kitchen has been in for a year now, and still looks and works as good as new.
12 février 2024
Avis spontané
Réponse : Naked Kitchens
Dear Aoife,
Thank you so much for the kind words - they truly mean a lot to us. We are so happy that you are pleased with the quality of our materials and the customer service!
It's great to hear that your kitchen still looks good as new a year later - our kitchens are built for life, which of course includes standing against the test of time.
Thank you again for choosing us at Naked Kitchens, and we hope you experience many more happy years in your new space.
With very best wishes,
The Naked Kitchens Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.