Order arrived perfectly packaged. Unfortunately I hadn’t looked at the dimensions properly when ordering and it was far too big for our space. Returns were easy and the refund quibble free. Perfect cu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Namie team was so responsive over all means of communication both on Etsy and via email. My products were shipped promptly, arrived very well packaged (soap dispensers had metres of wrapping!) and... Voir plus
L'entreprise a répondu
I purchased a set of 3 black bottles with pumps to accessorise my shower room. They come with a tray to sit on which is really heavy and the bottles are really nice quality. A much nicer way to store... Voir plus
We ordered a large number of Namie products for our service office and absolutely love them. They have elevated every space they’re in, and we’ve had so many clients asking where they’re from beca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Coordonnées de contact
4,8
Excellent
377 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely packaging and product.if you…
Lovely packaging and product.if you match with your tsp colour adds an extra touch of class.
23 mars 2026
Réponse de Namie Home
Thank you Claire!
A great purchase and company to order…
A great purchase and company to order from, easy to contact and brilliant customer service received, was happy to order again and recommend to others.
25 novembre 2025
Réponse de Namie Home
LOVE this, our customer service has been a massive priority for us
Réponse de Namie Home
Amazing!
Lovely product delivered in super fast…
Lovely product delivered in super fast time, would definitely use this company again!!
27 mars 2026
Réponse de Namie Home
Hi Richard, thank you for your review, it goes such a long way
Very fast shipping and packaged with…
Very fast shipping and packaged with such care, the bottles look so clean and sleek, I love them thank you so much!
27 mars 2026
Réponse de Namie Home
Amazing, our warehouse team work so hard to get orders out the door on time and packaged well. And I'm glad you like your items!
Sorted with good response from namie
I bought 3 items 4 months ago , I was disappointed with the quality of the kitchen spray . It seamed cheap compared to the bottles being of good quality . The spray has now stopped working . I have now had contact from the company and a replacement is being sent out . Thanks namie
11 novembre 2025
Réponse de Namie Home
Hi Julie,
I really do apologise about the bad experience you've had. I've just dropped you an email. We'll fix this for you, this is the last thing we want, to have people unhappy!
Regarding the poor communication, I only see one email from you which we answered on the day so we'll find out what happened with your other emails.
Thank you for being understanding.
Kind regards,
Nat
Réponse de Namie Home
Wonderful to hear Lisa
Great quality products
Great products. Excellent quality. Had a minor issue and customer service was fabulous. Would recommend!
31 mars 2026
Avis spontané
Réponse de Namie Home
Thank you Owen, I'm glad we resolved your issue!
Really good quality products and fast…
Really good quality products and fast dispatch. Very well packaged and arrived very quickly.
17 mars 2026
Réponse de Namie Home
We love to see reviews like this. Product and delivery are so important for us!
Réponse de Namie Home
Amazing, thank you!
Gorgeous frosted bottles
Nice website, easy to use. Lots of choice. Good competitive prices and quick delivery.
The bottles and pumps I ordered are lovely with beautiful labels.
24 mars 2026
Réponse de Namie Home
Love to hear this Christine, we've worked hard to make the website look good and easy to use. Really happy that you like your products!
Great company to deal with
Great company to deal with. Firstly the quick delivery of the well packaged goods was great . Customer service was excellent - when I had a small problem with my order it was quickly rectified with a replacement item swiftly delivered.
5 mars 2026
Réponse de Namie Home
Thank you so much Alison, customer service is so important for us!
Elegant
Understated, elegant products. Very good quality. Prompt communication by the seller. Will buy again from Namie Home.
26 février 2026
Réponse de Namie Home
So glad to hear this! Amazing to hear you're happy with the product and service. We really put customer service at the top of our priorities.
Kind regards,
Nat
Luxury products
The products are amazing quality and give your bathroom a luxurious feel - similar to being in a 5* adults only hotel. Jamie was extremely polite & helpful with letting me swap a product I no longer needed and pay extra to change to a product which better suited our needs. Would 100% recommend and use again.
17 mars 2026
Réponse de Namie Home
What an amazing review Ashlee, thank you so much. Jamie and the rest of our team work hard to make sure customer service is the best it can be for everyone
Réponse de Namie Home
Wonderful, hope your daughter likes them!
Excellent customer service.
17 mars 2026
Réponse de Namie Home
Thank you Bethan, we really appreciate that
Great customer service
Great customer service, fast and helpful advice. The product when it arrived is exactly what I wanted- really good quality and looks fantastic in situ.
13 mars 2026
Réponse de Namie Home
This means the world to us. Customer service is one of our top priorities. Thank you Robin
Réponse de Namie Home
Amazing to hear, thank you for your review Donna
Réponse de Namie Home
So happy you're pleased with them Linda! Thank you
Fast delivery stylish item on the sink
24 février 2026
Réponse de Namie Home
Amazing, we work hard to get orders dispatched fast. And love to hear that they look good on your sink!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.