National Accident Law Avis 

2 263
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very friendly and helpful whilst remaining professional. Wasn't sure how the system worked but that was ok ,everything was explained with patience. My claim has been accepted and is moving forwar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was such a relief to speak to someone so helpful with going through the process of making a claim for injury. Nicola explained everything to me in detail & understood any concerns I expressed. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The response from the staff at National Accident Helpline was quick, courteous ,and very patient. Josh gave me plenty of time to explain the accident, then gave me instruction to download the d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and a successful win!I Thanks to Mujahid who handled my case, he is excellent highly recommend National Accident Law. They helped me win my accident insurance claim and made the enti... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat spécialisé en dommages corporels

À propos de National Accident Law

Écrit par l'entreprise

At National Accident Law, we’re completely focused on you and your personal injury claim.

From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.

We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.

Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.

Start your claim online
We offer help with:

  • Road Traffic Accident claims
  • Injuries at work claims
  • Injuries in public claims


See what’s happening with your claim

Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.

“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester

If you’ve been involved in an accident that wasn’t your fault, speak to us today.

We’re here to help. We’re National Accident Law.

Start your claim online

Access to ‘MyAccount’

Écrit par l'entreprise

Get 24/7 access to your case
National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.

Our No Win No Fee Guarantee

You won’t pay anything if your claim does not win

You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.

Speak to use today to start your personal injury claim.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 263)

730 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A great experience

A great experience. Clear setup and great communication!

11 août 2026
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Réponse de National Accident Law

Good morning,

Thank you for taking the time to leave your positive review - we really appreciate it!

Best wishes,
The Client Experience Team at National Accident Law

Noté 4 sur 5 étoiles

nicole was v kind and clear and…

nicole was v kind and clear and efficient

11 août 2026
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Réponse de National Accident Law

Hi there,

Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.

Thanks again.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Easy to follow instructions on the…

Easy to follow instructions on the portal, went through things clearly and lovely lady

11 août 2026
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Réponse de National Accident Law

Hi,

We really appreciate the time you have taken to write us a review.

Julie, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.

Thanks again.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Easy to understand Thankyou”

A very friendly, helpful lady”😊

11 août 2026
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Réponse de National Accident Law

Hi Shirley,

Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.

Thanks again.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Very professional company

Very professional company

10 août 2026
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Réponse de National Accident Law

Hi Kieran,

Feedback is important to us - thank you so much for taking the time to leave your review.

We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Great service

Great service

6 août 2026
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Réponse de National Accident Law

Good morning,

Thank you for taking the time to leave your positive review - we really appreciate it!

Best wishes,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

I spoke with Branden today regarding my…

I spoke with Branden today regarding my accident claim and he was excellent. He was friendly, professional and very helpful throughout the call. He explained everything clearly, answered all of my questions and made what felt like a daunting process much easier to understand. Thank you for all your help.

7 août 2026
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Réponse de National Accident Law

Hi Teona,

We really appreciate the time you have taken to write us a review.

Branden will be so happy to see your comments and we've passed them onto him and the manager of the team.

Thanks again.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Initial claim experience

Lacey was very considerate, answered allmy questions, gave me time to compose myself and effectively gather information.

7 août 2026
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Réponse de National Accident Law

Good morning,

This positive review means a lot to us, so thank you for sharing your feedback.

I'm thrilled to hear that you had a positive experience with Lacey here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.

Thanks again.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Fantastic support and Customer Service

I have given National Accident Law Solicitor a five star, as the customer service and experience received from the team has been on point from start to finish.I felt supported throughout, and a massive thank you to Adam McKessy Litigator who took over my claim and got me the compensation I deserved.

7 août 2026
Avis spontané
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Réponse de National Accident Law

Hi there - it's great to hear from you!

Feedback is important to us - thank you so much for taking the time to leave your review.

We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Adam.

Thanks again - we wish you all the best moving forwards.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

I spoke to Josh today and he helped me…

I spoke to Josh today and he helped me through the whole process. Polite and friendly throughout and gave a great understanding of the whole process. Josh deserves some praise as he really made me feel at ease throughout, a great employee !

6 août 2026
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Réponse de National Accident Law

Hi there,

We really appreciate the time you have taken to write us a review.

Josh will be so happy to see your comments and we've passed them onto him and the manager of the team.

Thanks again, wishing you a lovely week ahead.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Ruby was so helpful

Ruby was so helpful. Dealing with the one person made it easier. I was kept up to date with the claim. And all queries were dealt with quickly. I'm happy with the service and outcome. Would use again. Many thanks.

6 août 2026
Avis spontané
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Réponse de National Accident Law

Good morning,

This positive review means a lot to us, so thank you for sharing your feedback.

I'm thrilled to hear that you had a positive experience with Ruby here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.

Thanks again, and we wish you all the best moving forward.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Superb experience from start to finish

Superb experience from start to finish. Every detail discussed and sorted.

6 août 2026
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Réponse de National Accident Law

Good morning,

Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.

Thanks again, wishing you a lovely week ahead.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

So helpful and friendly

So helpful and friendly. No time wasted in getting to business. Am really pleased I contacted NAL.

6 août 2026
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Réponse de National Accident Law

Hi there - it's great to hear from you!

Feedback is important to us - thank you so much for taking the time to leave your review.

We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with our colleagues, you spoke to.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Quick response

Quick response

5 août 2026
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Réponse de National Accident Law

Good morning,

Thank you for taking the time to leave your positive review - we really appreciate it!

Best wishes,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

First time

The staff were so friendly, helpful and understanding as I explained my situation.
The service offered made the claims process super simple.
I'd highly recommend National Accident Law

5 août 2026
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Réponse de National Accident Law

Good morning,

Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.

It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.

Thank you again.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Amelia was unbelievable helpfully and…

Amelia was unbelievable helpfully and very good at her job 10/10 no complaints whatsoever

5 août 2026
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Réponse de National Accident Law

Good morning,

We really appreciate the time you have taken to write us a review.

Emilija, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.

Thanks again, wishing you a lovely week ahead.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Helen was very helpful and couldn't…

Helen was very helpful and couldn't have done more to assist me

4 août 2026
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Réponse de National Accident Law

Good morning,

Thank you for taking the time to leave your positive review - we really appreciate it!

Best wishes,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles

Nicola was very good talked me through…

Nicola was very good talked me through every step by step.

3 août 2026
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Réponse de National Accident Law

Hi there - it's great to hear from you!

Feedback is important to us - thank you so much for taking the time to leave your review.

We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Nicola.

Kind regards,
The Client Experience Team at National Accident Law

Noté 5 sur 5 étoiles
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Réponse de National Accident Law

Hi,

We really appreciate the time you have taken to write us a review.

Karam, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.

Thanks again.

Kind Regards,
The Client Experience Team at National Accident Law

Noté 1 sur 5 étoiles

Useless

Useless, 2 years and they have been unable to provide me a doctors report that can be valued for my daughter who was injured in a car crash. You can never contact your solicitor….only emails which they ignore for weeks on end sometimes….I’m switching to another law firm, total waste of time !

3 août 2026
Avis spontané
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Réponse de National Accident Law

Good morning,

Thank you for taking the time to leave your review.

I'm sorry to hear your thoughts on your recent experience. Whilst we strive to provide excellent service to all our customers, I appreciate you feel you've encountered some difficulties.

Regrettably, with the information given, I haven't been able to identify you on our system.

So we can work to resolve this, please email us at resolutionteam@national-accident-law.co.uk and we'll be happy to discuss this further.

We hope to hear from you soon.

Kind regards,
The Client Experience Team at National Accident Law

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