We recently started using National Bankcard for payment processing at our office, and the setup process has been very smooth. Opening the account was easy and quick, and the support team was excel... Voir plus
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Lisez les avis des autres
The way the customer service representative went out of their way to help me and they called me back to make sure I understood everything and that I didn’t need anymore help. I greatly appreciated the... Voir plus
The sales and application team were easy to work with. The only negative thing would be we weren't told that National Bankcard isn't a direct processing company, but not a deal breaker.
Listened to what I was actually looking for and got me the setup I needed for my business. No AI answering service, a real person answered the phone initially and a real person setup my account. An Am... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Écrit par l'entreprise
Coordonnées de contact
538 Broadhollow Rd. Suite 213, 11747, Melville, Etats-Unis
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
4,8
Excellent
10 k avis
Demande des avis aux clients
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I had a great experience with national…
I had a great experience with national bank card the customer service is exceptional.
18 septembre 2026
quick customer service
18 septembre 2026
Great custom service
18 septembre 2026
this was the worst experience
this was the worst experience. I only took one payment from a customer his card flagged it he said it was ok and they let the charge go though. National Bankcard then flagged it and then demanded a lot of information they are not entitled to. I reversed the charges back to the customer and his card showed the credit he then wrote me a check then National Bankcard pulled the money from his account and is now stating they are holding it for 180 days, who is committing fraud? They are
3 septembre 2026
Your customer service is fantastic
10 septembre 2026
Management is superior
I had a problem & management got in touch with me and helped greatly. Happily satisfied now.
16 septembre 2026
As new clients with an urgent need
As new clients with an urgent need, Angela was attentive, professional and understanding. She also exceeded our expectations and took the initiative to resolve an unexpected delivery issue. We're looking forward to a great business relationship!
15 septembre 2026
Irlean was fantastic to work with
Irlean was fantastic to work with — knowledgeable, patient, and made the whole setup process smooth. Really appreciated the level of customer service. Highly recommend National Bankcard if you're looking for a merchant processor that actually takes care of you.
15 septembre 2026
The representatives were very…supportive and informative
The representatives were very informative and supportive. They made me optimistic for the future of my new business.
15 septembre 2026
I put a 1 star on my previous review
I put a 1 star on my previous review. My account is closed with vague explanation. The sales rep did a wonderful job making sure that I was able to return the terminal without having to pay for shipping, and the funds were released to my checking account. I still do not know what happened.
4 septembre 2026
Avis spontané
Agent was very informative.
9 septembre 2026
Very pleasant people to deal with
All employees I spoke with were very friendly and accommodating. Very knowledgeable about the item I am receiving from National Bankcard. Answered all my questions that I had.
11 septembre 2026
Great customer service
10 septembre 2026
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