Great assistance received from Neil and Michael when transferring from a difficult previous energy supplier to a new one. This is 5-star customer service without a doubt. If you want to make your e... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Neil has provided us with very competitive quotes for our gas and now electricity. He is quick to respond, and got everything sorted within 24hours of me choosing a new rate - including contacting our... Voir plus
Neil contacted us to see whether he could reduce our utilities bill at our office. Once we supplied the information to him he sourced various options for us to choose. The savings were quite considera... Voir plus
Neil Shepherd, Account Manager bas been excellent. He has been efficient and professional throughout our communication. Even after (reasons not either my own or Neil's doing) we could not complete on... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We use our relationship with all of the UK energy suppliers to offer our business customers lower gas and electricity rates. We work with every type of business from small high street retailers, large manufacturers and Premier League Football Clubs.
Coordonnées de contact
Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA, Royaume-Uni
- 0800 160 1001
- hello@nationalpowerandgas.co.uk
- nationalpowerandgas.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
Found us competitive pricing and offering advice on which was the best package for us.
Arx Apparel and PPE
Breakwells Coatings and Paints
Fantastic service
Fantastic service! Neil was very efficient in getting me the information and then the process of implementing the change went very smoothly. We will definitely use them again in the future!
Very fast and smooth transfer.
Very helpful and went above and beyond!
unlawful emails
There is another comment re spam emails. This is even more serious. Not only are they apparently sending unwanted emails to individuals, they are apparently not complying with the disclosure requirements of The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015. Not only does this render the company and the individual sender liable to a fine, but it also means that a judge may order that they cannot pursue or defend a claim in the courts that relies on these emails as evidence.

Réponse de National Power & Gas
Helpful and attentive contact
Helpful and attentive contact - Michael Brown -
Neil was a great help with getting us…
Neil was a great help with getting us prompt tariff options, process was slick and responses timely. We will be reaching out to Neil again in the future as and when our renewals come up.
Contract renewal process
My current contracts were up for renewal and my agent Michael Brown worked with me to secure a newer and better deal than my current arrangement.
The whole experience was very straight forward and Michael was very helpful in ensuring that I was able to secure the best deal and worked with me to explain the process and what was needed.
Everything was done in a timely and efficient manor, without any problems or issues.
Still sending spam emails
Still sending spam emails to private individuals who have not opted in, even though they have been told over and over that this is illegal.
If they can't be trusted to obey the law about email, then why would you trust them with your gas and electricity?
Excellent and efficient service
Excellent and efficient service. made the gas supplier switch easy and stress free.
Renewing energy contracts
This was a really easy way to get our contracts renewed, all the research and form filling was done for us and they were very patient talking us through the options. I would definitely recommend.
GOOD SERVICE
GOOD SERVICE, PROMPT REPLY.
HAD A SLIGHT ISSUE WITH RATES NOT BEING WHAT THEY WERE INITIALLY QUOTED BUT SOON RESOLVED.
Neil who I dealt with was very…
Neil who I dealt with was very efficient and dealt with our queries quickly.
Saved our business a lot of money
Great service
Neil was really helpful, quick to respond to emails and found us great deals, particularly as we are unable to make direct debit payments. We have now moved both Gas & Electricity contracts this year and have saved money. In addition, we are also supporting a local supplier, who are far more efficient than the bigger utility companies we were using previously.
Neil Shepard and his colleague were…
Neil Shepard and his colleague were always at hand to guide us through the experience seamlessly. Would most definitely look again to National Power and Gas when renewing our next energy contracts.
Great service and great value
We have dealt with Neil Shepherd from the Customer Team at National Power & Gas UK for several years, he was always provided a great service and great value on our gas and electric contracts.
It was made very easy to switch and the…
It was made very easy to switch and the quotes obtained were excellent.
Well done to Neil!
Great customer service & Competitive rates
The great thing about National Power & Gas is their personal customer service. The SAME person answers your emails swiftly and automatically knows your situation, without you having to explain everything to someone new. We’d like to express our special thanks to Neil Shepherd, who is being extremely helpful in arranging new deals/ switchovers at times required for our properties nationwide.
Top service
I have used Neil quite a few times over the years and the service and savings I have received, have been second to none. I will continue using Neil and National Power and gas for as long as I require this service. Many thanks!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.