Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement6 Manor Park, Wyndham Street, GU12 4NY Aldershot, Hampshire, GB
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Lisez les avis des autres
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... Voir plus
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The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... Voir plus
L'entreprise a répondu
Excellent service, after receiving a lovely stone chip on my van windscreen I booked via my insurance company for a full screen replacement. Pre paid excess and was booked in swiftly. After arrival it... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Aldershot
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, Royaume-Uni
- 01252-216-453
4,7
Excellent
840 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Please don’t force me to write a title
Or a specific review . Accept the 5 stars graciously!
19 décembre 2025
Réponse de National Windscreens - Aldershot
We appreciate you taking the time to share your feedback. We're so glad you enjoyed your experience with us; thank you for the positive review!
Great people
Great people, polite, and efficient. Did a good job. Glad they came to the house.
Only issue was I had to wait 3 days to get them. Would have liked an earlier slot!
18 décembre 2025
Réponse de National Windscreens - Aldershot
We're glad you were happy with our team's politeness and efficiency! We appreciate your feedback regarding the wait time and will review our scheduling to improve availability.
Réponse de National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
The pre call ask
The pre call to ask if i could be on time as they had busy day was music to my ears as i also had a busy day, dropped off very early the job was completed swiftly, well done guys.
11 décembre 2025
Réponse de National Windscreens - Aldershot
We're happy to hear that our call about timing helped your busy day. We're glad the job was completed swiftly. Thank you for your positive feedback!
Very efficient and friendly staff
8 décembre 2025
Réponse de National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to hear that you found our staff very efficient and friendly.
Réponse de National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to hear that you found our staff courteous and professional and that we were on time.
All sorted with no fuss and…
All sorted with no fuss and appointments to suit. Could not have asked for more, the service throughout was brilliant. Thank you!
4 décembre 2025
Réponse de National Windscreens - Aldershot
We appreciate your positive feedback. We're happy to hear that everything was sorted without any problems and that the appointments were convenient. Thank you!
Excellent warm experience and welcome
Excellent warm experience and welcome. Windscreen replacement engineer was friendly and happy.
24 novembre 2025
Réponse de National Windscreens - Aldershot
We're glad you enjoyed your experience. It's great to hear that you received a warm welcome and friendly service during your windscreen replacement. Thank you for your feedback!
Excellent service
Excellent service. New windscreen fitted and recalibrated well within specified time. So far, so good.
27 novembre 2025
Réponse de National Windscreens - Aldershot
We appreciate you sharing your feedback! We're happy to hear that you received excellent service with your new windscreen fitting and recalibration completed promptly.
Réponse de National Windscreens - Aldershot
We're so glad you had a positive experience with our service and fitter. Thank you for your kind words; we appreciate your feedback!
The staff at aldershot branch were very…
The staff at aldershot branch were very helpful, and went out of their way to get job completed as quick as they could
25 novembre 2025
Réponse de National Windscreens - Aldershot
We're happy to hear that the Aldershot team provided such helpful service and worked hard to complete the job quickly for you. Thank you for your positive feedback!
Great customer service …
Took two attempts at getting my windscreen done, due to bad weather ie snow , no ones fault , spoke to a lovely gentleman who re booked me in for the following day , gentleman who replaced it was very polite friendly professional.
20 novembre 2025
Réponse de National Windscreens - Aldershot
We appreciate you sharing your experience. We're glad the replacement was completed to your satisfaction after the weather delay. We aim for a professional and friendly service. Thank you!
Réponse de National Windscreens - Aldershot
We're glad you enjoyed your experience with our team and the quick service. Thank you for your positive feedback!
Very friendly
Very friendly, professional, helpful
Took about 2 hours and great service
19 novembre 2025
Réponse de National Windscreens - Aldershot
We appreciate you sharing your positive experience with us! We're happy to hear that you found our team helpful and professional and that you were pleased with our service.
Great service
20 novembre 2025
Réponse de National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Brilliant service 10/10
Delighted with how quick & efficiently my windscreen was fixed. No problems since. Very happy customer
14 novembre 2025
Réponse de National Windscreens - Aldershot
We're happy to hear that your windscreen was fixed quickly and efficiently! We appreciate your positive feedback and are glad you're a happy customer.
Simple to use and great communication
Simple to use and great communication fast and efficient service.
12 novembre 2025
Réponse de National Windscreens - Aldershot
We're happy to hear that our service was simple to use, fast, and efficient for you. We appreciate your positive feedback and are grateful for your time.
Réponse de National Windscreens - Aldershot
We appreciate you sharing that our technician was excellent, and the service was great! We are so happy you had a positive experience.
Would definitely use them again
Friendly, helpful, efficient and good job done. What's not to like! 5*
6 novembre 2025
Réponse de National Windscreens - Aldershot
We're happy to hear that you found our team friendly, helpful, and efficient, and that you were satisfied with the work. Thank you for your positive feedback!
Excellent service.
30 octobre 2025
Réponse de National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
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