My screen was replaced at the Weston office. The staff were very friendly and the screen replaced within 3 hours. It is over 14 days now and I have experienced zero issues.
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Établissement
Changer d'établissement3 Glencoe Business Park, Warne Road, BS23 3TS Weston-super-Mare, Somerset, GB
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Lisez les avis des autres
Car Windscreen Replacement. They arrived within the preferred time slot (although I wasn't contacted with an approximate time of arrival, as the emails suggested I would), efficient job done and polit... Voir plus
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Friendly staff and competent work completed in timeframe given. However I have one slight concern in that my car didn’t appear to have been cleaned out sufficiently after the job. I found several piec... Voir plus
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The staff were extremely friendly polite and helpful, they arranged everything from start to finish. Even when I paid by card to the Bristol branch the lady on the call was really nice. First time an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Weston-super-Mare
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
3 Glencoe Business Park, Warne Road, BS23 3TS, Weston-super-Mare, Somerset, Royaume-Uni
- 01934-660-063
4,7
Excellent
231 avis
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Réponse de National Windscreens - Weston-super-Mare
We're so pleased you had a great experience. Thank you!
Highly recommend
Highly recommend. Easy booking experience, quick and professional fitting. Top service. Thanks
26 mai 2026
Réponse de National Windscreens - Weston-super-Mare
We're delighted you found our booking easy and our fitting quick and professional. Thank you for your high recommendation!
Réponse de National Windscreens - Weston-super-Mare
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Friendly staff plus car was ready in 2…
Friendly staff plus car was ready in 2 hours instead of 4 hours. Communication was excellent as was the replacement windscreen. Booking process was simple and easy to do. Well done National Windscreens and thankyou
6 mai 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback. We're happy to hear our staff were friendly, your car was ready quickly, and communication was excellent. We're glad the booking process was simple.
Amazing service and very prompt on…
Amazing service and very prompt on timing. Highly recommend this service in WSM.
22 avril 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate you recommending our prompt and amazing service in WSM! We're so glad to learn that you were pleased with the timing.
Easy to book in
Easy to book in, works did not take as long as they first thought kept in touch with us the whole time great job done
25 avril 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback. We're so happy to learn that booking was easy, the work was completed quickly, and we kept in touch with you throughout the process.
Excellent service throughout the process
Excellent process form the first phone call making the claim through to the fitting of the glass. The staff both on the phone and in person were excellent and answered all my questions and queries quickly. The day of the fitting was very quick and the whole process took less than an hour to complete.
22 avril 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate you sharing your feedback. We're happy to hear that the process was excellent, from the initial call to the fitting. It's great to know that our staff answered all your questions quickly and that the fitting was completed in less than an hour. Thank you!
Réponse de National Windscreens - Weston-super-Mare
We appreciate you sharing that our service was great, our communications were brilliant, and our work was excellent! We are so pleased.
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We are so happy to learn that you found our team helpful, polite, and professional.
Réponse de National Windscreens - Weston-super-Mare
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great and efficient service
Easy and helpful booking and reminders. Staff were very friendly, professional and informative.
13 mars 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're so happy to learn that the booking process was easy, that you received helpful reminders, and that our staff was friendly, professional, and informative.
Outstanding job by a very young chap
7 mars 2026
Réponse de National Windscreens - Weston-super-Mare
We are so happy to hear that you were impressed with the service provided! We appreciate your positive feedback so very much.
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We are so happy to learn that you received quick, efficient service from a friendly fitter.
Réponse de National Windscreens - Weston-super-Mare
We appreciate you sharing that our service was professional and speedy! We are so happy you had a great experience with us.
The replacement was done quickly and…
The replacement was done quickly and expertly. Car returned within an hour. EXCELLLENT Service.
26 février 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're happy to hear that the replacement was done quickly and expertly, and that the car was returned promptly.
Good service from the fitter.
26 février 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate you sharing that the fitter provided good service! We are so happy you were pleased with our service.
Wonderful experience
Cam was great in keeping in contact, the weather wasn’t great so I ended up having to go to the store, my windscreen was fitted quickly. They even put the heater on to keep me warm! Would highly recommend🫶🏼
28 février 2026
Réponse de National Windscreens - Weston-super-Mare
We're happy to hear that you were kept in contact and your windscreen was fitted quickly. We appreciate your recommendation and are so glad you enjoyed your experience despite the weather!
Perfect windscreen replacement Everything was as explained and ran…
Everything was as explained and ran like clockwork. No complaints whatsoever.
25 février 2026
Réponse de National Windscreens - Weston-super-Mare
We're happy to hear that everything went smoothly and as expected! Thank you for your positive feedback; we appreciate it very much.
excellent…
clean tidy on time left no mess done a brilliant job very prof ssional fitter ten out of ten
17 février 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're so happy to learn that the fitter was punctual, tidy, and professional, leaving no mess and doing a brilliant job.
5 star
Easy to find, easy to arrange, both guys friendly, knowledgeable and easy to deal with.
11 février 2026
Réponse de National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We're so happy to learn that our location was easy to find, scheduling was easy to arrange, and our team was friendly.
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