This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Voir plus
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Lisez les avis des autres
Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Voir plus
L'entreprise a répondu
Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Voir plus
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Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Australia's biggest and most experienced Unclaimed Money Agents
Coordonnées de contact
Po Box 3093, Erina, 2250, Australie
- 02 8003 7256
- mpratt@nationwideclaims.com.au
- nationwideclaims.com.au
It's a real company
This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from the ASIC site, and found the money. The company was correct down to the cent how much money I was owed from a payment sent to my old address.
I just didn't have to deal with them or give them 20% of the funds, nor share any personal details, because I submitted the claim direct to the state government site and they pay the amount in full - no middleman involved.
But thanks for alerting me.
21 août 2024
Avis spontané
Glad they sent me a letter otherwise I…
Glad they sent me a letter otherwise I wouldn't have known I had money to claim - however you can go on moneysmart.gov.au and do it yourself, no need to pay the 20% fee
They also get a bit sassy as you can see from their reply
6 septembre 2022
Avis spontané
Réponse de Nationwide Claims Service
Hi T. There are 10 government departments in Australia that have unclaimed money. Moneysmart is just one of those and many people have funds with more than 1 department. Each government department has their own very specific requirements. We do this many times a day for the last 13 years whereas the average person will have never done this before. So while it is possible to claim it yourself, it can be problematic. Which is why it pays to use a specialist, like in most things in life.
Nationwide Claims found my PO box from…
Nationwide Claims found my PO box from years back in Karratha.
They contacted my by mail which is serious and rare these days. Usulay its just bills!
I checked if they are real and what they charge.
The 24% was hefty, but they found me and have done the research upfront.
After a phone call I dug up the evidence to double check that its worth my time.
Maurice also pointed out a few other helpful leads.
Companies are not charities and I'm happy to pay a fee for their work.
17 juin 2022
Avis spontané
Réponse de Nationwide Claims Service
Thanks Dan for leaving a review on us. To add some detail to your comments, it takes the same amount of work to recover a small amount of money as it does a larger amount. So the percentage is higher when there is a small amount of money involved. To illustrate this, if a client has $8K owing to them, then our fee is 12%. Our fee also includes GST whereas some companies charge this on top. Other companies charge a lower fee but want to be paid upfront, regardless of whether the claim is successful. Whereas we think you should not pay anything unless the claim is successful and you get your money.
It is a good point you made as this allows others to get a better understanding of the costs involved - Maurice
20% commission on $2500 seems a bit…
20% commission on $2500 seems a bit much as a senior the extra money would be good.
Also of note their Web page is not secured with HTTPS only HTTP
Others are offering 8% to Senior card holders.
Cliff
5 mai 2022
Avis spontané
Réponse de Nationwide Claims Service
Hi Cliff. If you have had an offer to recover the funds for 8%, then I would suggest that you do your research on them. As far as I am aware, we are the only agent who seeks a rating from our clients. That way you know you are dealing with a reputable agent, not someone who is just having a go.
Thanks for the feedback regarding the website not being secure. The website in fact doesnt gather any information so there is no risk to you however it is good practice to have a padlock on the site so that folks feel better. Thanks for the heads up as our certificate has expired. I have notified the developers to sort this out - Maurice
I was informed l had some lost funds-…
I was informed l had some lost funds- uncollected dividends.
A very small $ claim with a 24% fee!
The last time l was contacted by a claim service with their fee being only 10%.
26 février 2022
Avis spontané
Réponse de Nationwide Claims Service
Hi Wendy.
The fee an agent will charge is dependent on the amount of money involved. The more money to recover, the smaller the percentage. In your case, we offered to recover a very small amount of money for a higher percentage. This is because typically the work is the same regardless of the amount involved.
Hope this helps - Maurice
We have gone through the process 2-3…
We have gone through the process three times now and, while the process to receive refunds in our personal names was seamless, the ones involving a Trust were more complicated. Particularly in 2021 with Covid-19 lockdowns and regulatory impacts the delays were unpredictable. We couldn't have done this without assistance and we value the persistence, patience, clarity and good communication from Nationwide Claims Service. We have no hesitation recommending them and their services in New Zealand and Australia.
4 novembre 2021
Réponse de Nationwide Claims Service
Thanks Peter & Jane.
As you have found, Trusts are quite a bit more complicated however as we have been doing this for 14 years now, we have had an enormous amount of experience. It appears that other less experienced agents are staying away from recovering money for trusts, however we believe that if money is owing to you, that you need it back, no matter if it is more work or not. As you may have noticed, we charge the same rate, whether it is complicated for not. Swings and roundabouts as they say - Maurice
I was very happy with the effort taken…
I was very happy with the effort taken by Nationwide Claims Service to retrieve our funds, especially when the amount owed was small (less than $3,000). They were also very helpful and polite on the phone and via email. Thank you Nationwide Claims Service.
26 octobre 2021
Réponse de Nationwide Claims Service
Thanks Jennifer. We believe in treating all of our customers the same, no matter how much money is involved. I am really pleased that you found the experience a positive one - Maurice
It works.
Definitely a bit dubious at first. But filled in the paperwork, provided the appropriate documents, sent them in. Was kept informed as to progress. And lo and behold a cheque arrived. Simple as. Very pleased.
24 octobre 2021
Réponse de Nationwide Claims Service
Thanks Jeff for describing your experience. I am very happy to hear that the whole experience was very positive and you felt comfortable throughout - Maurice
So happy with the service ,
So happy with the service , if they weren’t available we would’ve lost that money, so thanking you so much for your hard work, it was awesome excellent job
12 octobre 2021
Réponse de Nationwide Claims Service
Hi Graeme & Aaron
It was a pleasure being able to assist you with the recovery of the money owing to you. Thanks for taking the time to leave a review for us - Maurice
I was advised that I had a claim which…
I was advised that I had a claim which duly went through without any hassles thank you. Jill williams
12 octobre 2021
Réponse de Nationwide Claims Service
Thanks Jill for sharing your experience. It provides others a level of comfort that they are dealing with a reputable and trustworthy company - Maurice
I had no idea about the claim
I had no idea about the claim. The process was made quite easy for me especially with the aid of a helpful phone call. Very satisfied,
12 octobre 2021
Réponse de Nationwide Claims Service
Hi Hilary
Our aim is to do as much of the work that we can so it makes it as easy as possible for you. We like to put everything to you in writing so you can follow the instructions however every situation is a little bit different and sometimes a phone is the best option. I am really pleased we could help you through the process - Maurice
Réponse de Nationwide Claims Service
Thanks Ayoub.
Your encouraging feedback has been read out to the staff so we can strive to do even better - Maurice
Helpful and Informative
Helpful and Informative
From first receiving the advice from Nationwide Claims Service, the instructions and advice were clear and helpful.
When I phoned to enquire about a small issue the reply was prompt and I was kept informed about the progress of the claim.
I was delighted with the resulting receipt of funds.
12 octobre 2021
Réponse de Nationwide Claims Service
Hi Jennifer
I am so pleased that you have found our service levels were so high.
We have worked hard on our processes and are very specific about the type of staff we employ.
Your comments indicate that from your experience, we are delivering a great outcome.
Thanks for choosing NCS to guide you through the process - Maurice
The transaction was very professional…
The transaction was very professional ,prompt & easy very satisfied with service
19 septembre 2021
Réponse de Nationwide Claims Service
Hi Judy. I really appreciate you taking the time to tell your story so that others can know that we are the best at what we do. You have encouraged us to continue to do even better for our clients - Maurice
Unexpected surprise
Thanks to Nation Wide Claims I received money I never knew about.
19 septembre 2021
Réponse de Nationwide Claims Service
Hi John
We love being able to tell people when money is owed to them and then getting it back. Win win for both of us - Maurice
Great to deal with.
17 septembre 2021
Réponse de Nationwide Claims Service
Thanks Frank for your review and 5 star rating. We work hard to be the best at what we do - Maurice
I was alerted by Nation Wide Claims…
I was alerted by Nation Wide Claims that I had unclaimed funds. They checked it out and did the necessary work. I was able to receive the funds from them.
11 septembre 2021
Réponse de Nationwide Claims Service
Hi Gloria
Thanks for your review. I appreciate the time you took to describe your experience. I am glad that you went ahead and proceeded with the claim, so that we could send the funds to you - Maurice
Out of the Blue
Received a communication re lost monies. I rang Nationwide and discussed the subject. I expanded the search and then waited. Nationwide herded all the relevant authorities et al. Some took their time. I received a handsome cheque for monies that I would not have received without Nationwide's service. Fantastic.
10 septembre 2021
Réponse de Nationwide Claims Service
Hi Timothy
I smiled when I read your response as the word 'herded" was a very accurate description. You had funds with several government departments and it was somewhat complicated for us behind the scenes. Our aim was to keep it as simple as possible for you, so hopefully it wasnt too bad for you - Maurice
Very good service
10 septembre 2021
Réponse de Nationwide Claims Service
Hi Marie
As the owner of Nationwide Claims Service, those 3 words are music to my ears. Providing an excellent service is our number one aim and so hearing that you have experienced it encourages us to continue to exceed expectations - Maurice
From the first contact with Nationwide…
From the first contact with Nationwide Claims to the resolution of the sale of shares I'd not been aware that I owned their service has been exemplary. They have promptly and consistently answered all my questions and gave good quality of advice on what documentation I needed and what my expectations should be on a payout.
All round worth my 5 star rating.
10 septembre 2021
Réponse de Nationwide Claims Service
Thanks Philip for your great review.
We were fortunate that you were able to find a connection to the old PO Box from 20 years ago. That document made all the difference. All up it was a great outcome for you - Maurice
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