Native Avis 189

I’d sooner skin myself alive than ever use a native product

always of good quality

I previously posted a review due to me not receiving one of my purchases from Native. After I posted the review someone followed up with me and rectified the issue. That is excellent customer service. A company that is willing to make sure a customer is satisfied is a great company to have dealings with.

The only good thing I can say about native products is they smell good. The shampoo and conditioner is the absolute worst garbage I've ever used bar none. I'd be better off washing my hair in a rock tumbler. The deodorant burns my skin and, doesn't work. Terrible products. Will never purchase again.

Been happy with Native until now. The pump doesn't work for my lotion. I emailed them several times to send me a new pump, but all I hear is crickets! I've been a long time customer, but not going to order from Native no more! Customer service sucks!!!

£15 for a tiny roll on deodorant. This company suffers from delusions of grandeur

I placed an order with Native (Order #S15457955) as a private customer and requested a return within the standard 30-day period. Despite being well within the legal timeframe, my request was denied without a proper reason — based solely on assumptions about potential resale, which were never contractually prohibited.

This violates U.S. Federal Trade Commission rules and California consumer law (Civil Code §1789.3). Even worse: my respectful emails were ignored for over two weeks, and customer service never offered a solution — only unfounded accusations.

I also reviewed Native’s and P&G’s public terms. There is no resale restriction visible anywhere. Even if there were, the First Sale Doctrine (17 U.S.C. §109) protects the legal right to resell purchased goods.

This experience was deeply disappointing. Native not only failed to follow basic consumer rights but treated me with disrespect and a complete lack of professionalism. I’ve filed a PayPal dispute and contacted P&G’s legal team directly.

I do not recommend ordering from Native until their policies are reviewed and customer service is held to a higher standard.

✨ Native Coconut & Vanilla Deodorant Review ✨
Absolutely obsessed with this scent! 🥥🍦 It’s light, sweet, and lasts all day without being overpowering. I love that it’s aluminium and paraben-free, plus it feels super gentle on my skin. A clean beauty must-have!

✨ Native Coconut & Vanilla Deodorant Review ✨
Absolutely obsessed with this scent! 🥥🍦 It’s light, sweet, and lasts all day without being overpowering. I love that it’s aluminium and paraben-free, plus it feels super gentle on my skin. A clean beauty must-have!

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#NativePartners! #Native_TRND #CleanBeauty #AluminiumFree #SmellGoodFeelGood @trnduk

So I wanted to try their new products . I went to the website and ordered one of everything. I placed the order an immediately I noticed my old address was up there as items being shipped. I went to their contact us.. well let’s say all they have is an email .. I messaged them told them the mistake I made in hopes I can get it fixed timely. They messaged hours later stating if I can go pick it up as they can not change my address due to it’s started process of being shipped .. I told her if you guys had an actual customer service number things like this wouldn’t happen .. she then told me she can’t refund me unless the items was sent back.. like wtf I don’t live there I’m hours away I don’t know those people or what type of person they are to send those items back or keep them.. so I asked to speak to a manager or someone to call me about this.. if they had a cancel order on their website like most companies have or a number to call this could have been fixed.. so just be aware purchasing from their website they are extremely dated with only providing an email with hours like 8plus response time.. with no real answers to help fix but I’m shit out of luck

I really like this company and their products.
The first thing I would like to give big thank you for is customer service. The rep, Julia was extremely helpful and gave fabulous information.
I ordered a pack of deodorant sticks. They are working great and I am crazy about the fragerances.
Thank you!

I thought I’d try one of their conditioner’s from Target, while showering and rubbing my hands together I felt a cut, I rinsed my hands not knowing what it was from and squeezed the conditioner again rubbed my hands and cut my other finger - what happened was the bottle when designed or cut in production retained the plastic because their were shards in my bottle - Target had Native or Procter and Gamble reach out to me and they asked for the bottle to view, which I happily sent along with images of the shards and cuts on my fingers. The company I will NEVER use again - not offering anything other than $10 off your next purchase - they left a cheap and bad taste in my mouth and I’ll never recommend that company or give them my money ever again. The lady I was emailing with says, “ we don’t compensate, but if you have medical bills I can send you a link.” It’s a shame some companies don’t take pride in their customers - I wish our world was filled with small businesses who cherish their clients. Native lost a customer.

Dispenser doesn't dispense. Can't get anything out of the 'press dispenser. Twisted it. Again. Again. Swore. Swore Again. Transferred to smaller 'press to dispense' container. Def an issue. Send me 2 working dispenser bottles.

I was looking for a clean, natural brand and I found Native.
First I bought the body wash and after just two uses my skin became so incredibly dry and uncomfortable. I was ashy, my skin felt dry and taut, it was itchy and uncomfortable. No amount of lotion or body butters helped counteract the dryness. As soon as I switched back to Aveeno my skin felt so much better.
Then, for some reason, I decided to try Natives shampoo and conditioner. After two washes I started to notice my hair felt dryer, my ends started splitting and I was getting dry itchy scalp and had dandruff. I went two months using this product to wash and condition my hair and it started shedding more than normal, the ends splitting more, my hair felt limp, and the dry scalp issues and dandruff began to get worse and spread to my hairline. As soon as I switched to another brand, after the second wash with new brand, my hair and scalp feel so much better. A month later and my dandruff is gone, my hair is looking alive again and is so much softer. Native is a horrible brand. I’m so disappointed

Another customer with defective pumps. I purchased from one store and was unable to release the pump so I had to return it. I stopped at a different store a week later to find all of the native bottles I was interested in to be defective as well. So frustrating. Searching for a replacement brand.

The pumps on your products do not work. Since using Native products, I have had to transfer the product into other containers that I had to purchase. Once this round of Native products are finished, I will no longer purchase any more. The review captures May 18, 2025, but it has been an ongoing problem since last year.

I love the whole body deodorant stick but, I have yet to get the body wash to later like advertised.

I recently purchased NATIVE HAIR CARE,this product is so fantastic on my hair. I washed my hair with this shampoo, it uhdetangled my hair and left it silky. Then I conditioned it and WOW what an experience, just silky hair. I dry my hair and flatiron it. I could feel the silliness. Every hair strand was lite to the touch. I LOVE this product. My first time trying it, I don't want to use anything else. I have a healthy app, it rated this product EXCELLENT.

Ordered from Native. Received defective product. Requested a credit or replacement. 5 weeks later and no credit or replacement.

Ive been a customer for years but the products are not the same.only a couple deodorant stick scents still actually work and the sprays are a complete rippoff. They stop spraying halfway through the can then only squirt product No matter how many complaints they receive they refuse to correct this issue. A responsible company would fix this but a couple years later they are still selling the same defective crap.time to shop elsewhere.

I’ve been a Native customer for years . I started using it then my kids caught the scents and have also been using for about two years . I love everything about it except for one consistent flaw- many of my aerosol sprays lose their spraying power , so I’m just left with about 1/3 of product and no way to spray it out of the can. It’s been consistent since my very first use but I’m still committed , just hoping that can be corrected as the product isn’t cheap - it’s a fine price for a good product but I don’t like losing money on a product .