Native Avis 189

Not all that. I seen an ad on Tik Tok checked it out so I Ordered it. Sorry I did. They have a 3 pack deal so I ordered 2 Spiked Egg Body Wash and 1 Candy Cane Body Wash. Box got her Opened it Up and Got ONLY 1 Spiked Egg and the Candy Cane Body Wash. Called there Phone Number No Answer. E-Mailed them Twice totally Ignored. These Online Companies are all the same .Take your Money Ship the Wrong $hit and Never get back with you. From Now On I will buy in the Store Not go through this Crap. I hate Ordering Online it Sucks.

Been using Native for years, but I don’t think I’ll continue. The sugar cookie scent is my favorite, but this year, they are clearly selling product made last year. The deodorants I received have all turned brown due to their age. I wouldn’t mind, but the problem is it leaves brown marks and stains on my shirts. I don’t think it’s unreasonable to expect to receive the product as advertised on the website, white deodorant that isn’t a year old and won’t discolor my clothing. Native customer service has been unhelpful so far, “These cosmetic changes do not impact product efficacy (e.g. malodor protection) or scent, and the product will perform as expected.”

I don’t know what to say, I can’t use this product because it discolors my clothing. That sounds pretty defective to me.

I love the deodorant! (I’m a pretty “mild sweater”) The price went from $6 at Target to $18 at Walgreens in less than a year.

native good working form amazon and with give invoice

Native used to be my go-to brand years ago. Slowly over the last year I have tried to give them another chance after they messed up my order in 2022. In 2022, I placed an order for in-stock products, but after 2 weeks of never receiving anything I reached out. They finally got back to me (because I had to say something) and then told me it wasn't fulfilled because they were all of a sudden out of stock (I'm sure- after two weeks of putting out a new release... but my order was clearly not a priority). I told them to completely cancel it. And they blamed Covid in 2022 for their supply chain issues (lol). Well here it is, July 2023 and I figured surely they had worked everything out! But NO.

I ordered 10 days ago and after a week of no updates or a tracking number, I reached out to customer "support" and got the automated message. I replied that this is the second time I have tried to place an order and been burned by them. I was nice, and tried to simply ask when I can expect my order, but after 2 additional days with no answer from a real person, I made a case with paypal. I told them to just cancel my order. This is simply ridiculous. And I am trying a NEW company for my needs. One who actually appreciates customers. Never again Native... NEVER.

Have subscribed for years but last month I received the wrong product. I have tried for three weeks to get some response from the company regarding this issue. I have received NO RESPONSE from Native and it does not have any phone number that I can find. Just an email that is never responded to. Love the product but without any service I had to cancel my subscription.

Love their deodorant, my entire family of 5 has completely switched to both native deodorant and toothpaste. I like their toothpaste and order it but I don’t have to have it. I HAVE to have their deodorant. I love it. The sunscreen is good too, but it’s my 2nd favorite sunscreen.

Best sunscreen on the planet - zinc-based (ie, it actually works) and blends in easily. Best customer service on the planet - Julia writes back quickly and is very helpful.

Not worth the money, used for just over a month until I gave up. Stained my shirts worse than antiperspirants, and I smell badly after the whole day at work. Embarrassing really knocked out my confidence had to stop using

I was told by friends that Native was great with their products. So, what do I do I bought their deodorant. They claim they're cruelty free. They're not! They were bought out by the BIGGEST company P&G which do test ALL their products on animals!!!!

SCAM company! I will never, ever buy from them again!

Just received my first order! It was delivered within a week of ordering it, and everything smells absolutely amazing!

Initially treated as a valued customer, they were quick to replace a leaked product. Subsequent shipments took longer and longer to "process" and even split with no explanation and waited weeks for the matching order to be complete. Contacted customer service, and was met with disconcern, and basically laid all the blame on the post office for the "delays" when it was 9 days to even ship (and 3 days to receive it once the post had it). Even exchanging emails they never accepted accountability for their own lack of action.

I ordered a week ago and have not received the product...it has not even shipped. Correspondence only gets automated responses. I have been charged and can not find out when/if it will ever be fulfilled and shipped and I have opened a dispute with PayPal and am sending them all correspondence showing that I have not received the goods I ordered and am getting no where with trying to get any real answers from the company.

Order placed over six weeks ago never made it to the carrier and had to be replaced. Tracking information estimates delivery about three weeks after the replacement was “shipped.” Absolutely brutal.

I'm not impressed. It's only a deodorant not a antiperspirant. When I wore it I still got wet under the pits but there was no smell. Still, who wants to sweat?? Also it ruined so many of my shirts because it stained the arm pits! I'll pass!

Lovely smelling deodorant, long-lasting and also quick shipping. Only negative is price is quite steep!

Website claims to ship all order within 1-2 business days that’s a lie ordered my products March 7th over $100 worth and it’s now March 13th and UPS still hasn’t received the package.

I love their deodorants and used to love their customer service, but it's been abhorrent as of late.
They have an internal server error that makes it impossible to manage subscriptions. Despite my emails that outline exactly what the error is, how to reproduce it, what platforms it repros on AND a screenshot, the agent totally ignored it and replied about something else entirely.
Now, mind you, this is a very simple server error to resolve yet it's persisted for 3 months.
They keep telling me to "try again" which I know means nothing has changed.
Fully fed up, I want to cancel my subscriptions. I've asked four times over the last 3-4 weeks and have not received any follow up email.
I will definitely chargeback if they try to send me the products.

I have no idea what is going on over there, but it's not good at all.