We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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Lisez les avis des autres
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... Voir plus
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Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... Voir plus
L'entreprise a répondu
Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with differen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'équitation
- aussi dans
- Animalerie
- Centre de randonnée équestre
- Magasin de vêtements
- Magasin de vêtements et d'articles de plein air
À propos de Naylors - Cannock
Écrit par l'entreprise
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareCoordonnées de contact
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, Royaume-Uni
- 01543 479540
4,9
Excellent
883 avis
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Awesome so helpful thank you
Fabulous experience at Naylors. Great staff thank you Sue.
8 avril 2023
Avis spontané
Fantastic staff
Fantastic staff, extremely helpful and found everything we wanted.
6 avril 2023
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Store closed
Just arrived To collect some horse feed , and a new show jacket however a wasted journey , I thought I must have been early checked the opening times and it says 9am which I thought it was any way but the store is closed … so have had to go some were else of my feed and to find a show jacket. . .
5 avril 2023
Avis spontané
Réponse de Naylors - Cannock
We are sorry that our Cannock store was not open as advertised upon the customers visit. There was an in store issue which was soon resolved allowing the store to open as normal.
We have contacted the customer regarding this directly and hope that we may still be of help in the future to improve on this experience.
Lovely shop and staff very helpful
31 mars 2023
Avis spontané
Really lovely experience
26 mars 2023
Avis spontané
Bad stock
The shop is normally good at keeping feed stocked up and other things. Feels like they don’t get deliveries anymore? Are they closing down?? It’s never been like that before. It’s a long drive from where I live and now I need to find somewhere more reliable so I don’t have a wasted journey in the future.
22 mars 2023
Avis spontané
Réponse de Naylors - Cannock
Thank you for taking the time to review your visit to store. I am sorry that you have been to store and have been unhappy with stock levels within. I can confirm that the feed delivery for our Cannock store currently takes place on a Thursday to which the store is stocked with 7-8 pallets of feed, unfortunately once this has sold out it is out of stock until the following Thursday. To avoid any disappointment, you can call the store direct or customer services to check the stock of the wanted items before making the trip to the store. I do hope this information helps and we can be of assistance to you in future.
Great store and always such friendly…
Great store and always such friendly staff and have everything you need and competitive prices
23 mars 2023
Avis spontané
Fantastic
Another good experience at Naylors
Went in to get a riding hat for my daughter and the one she had set her heart on unfortunately did not fit her correctly
The assistant Bev was very patient with us as we must have tried on about 20 different hats to get the right fit!
They also offer a price match service which is excellent
Will definitely be returning
19 mars 2023
Avis spontané
A big big thank you to the two very…
A big big thank you to the two very patient lovely ladies (Louise & Sue) who helped my daughter find her 1st riding hat. We are real novices so took on board all their help support and advice. Can not thank you enough and unfortunately for you both we will return. Customer service at it's best. Thank you once again, Erica.
21 mars 2023
Avis spontané
Very helpful and great service
18 mars 2023
Avis spontané
Pip helped us get the correct style and…
Pip helped us get the correct style and fit of hat as we had no idea. and Louise at the till was lovely.
18 mars 2023
Avis spontané
Really amazing experience
Really amazing experience! Found everything we needed easily and really friendly staff
14 mars 2023
Avis spontané
Amazing place with friendly staff
11 mars 2023
Avis spontané
Had a lovely afternoon at Naylors great…
Had a lovely afternoon at Naylors great staff and Kelly was so helpful with selecting the right boots for me! Highly recommended xx
11 mars 2023
Avis spontané
Helpful
Very kind and helpful tried to find lots of different sizes thank you
11 mars 2023
Avis spontané
Very helpful and experience
10 mars 2023
Avis spontané
Excellent experience in store
Excellent experience in store! Friendly staff as always and extra savings with student discount which is always helpful.
9 mars 2023
Avis spontané
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