Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Voir plus
L'entreprise a répondu
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Voir plus
L'entreprise a répondu
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Coordonnées de contact
864 Spring St NW, 30308, Atlanta, Etats-Unis
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Excellent
740 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Everything went well.
25 février 2025
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
NCR Call
Patient, knowledgeable rep that went above and beyond to support our client. Thank you, Rebecca M
JaMarcus Buie
Frost Bank
19 février 2025
Réponse de Aloha by NCR Voyix
Hi JaMarcus. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Fast help
This was a very quick and helpful phone call! The man who took the call was awesome and very quick as it only took maybe 12 minutes from start to finish. Thanks again!!!
16 février 2025
Réponse de Aloha by NCR Voyix
Thanks for sharing, Jacob. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
The tech was very relaxed and helpful
The tech was very relaxed and helpful. He helped me not to get so frustrated.
13 février 2025
Réponse de Aloha by NCR Voyix
We’re glad our team could get the support you needed so you could keep your business running.
The issue request has been responding…
The issue request has been responding and fixed by quickly. Support is very good experience.
12 février 2025
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Rápido y fácil
8 février 2025
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Everything went fine
Everything went fine. I don’t think it is necessary to have to fill out reviews over every call or report. Or even a review after another review or a review on how the review went. It is a bit much
31 janvier 2025
Réponse de Aloha by NCR Voyix
Hi Nathan. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
The whole company has changed
The whole company has changed. Not for the better. When they "re-structured" it was not to help the guests or the clients. To speak of one component of NCR, doesn't cover the all the issues they have.
16 janvier 2025
Réponse de Aloha by NCR Voyix
Hi Craig, this is not the experience we want for our customers. Thank you for sharing your feedback. Our team is looking into this.
Réponse de Aloha by NCR Voyix
Hi Mateo. Thank you for sharing your experience with us.
everything he asked me to unplug was an…
everything he asked me to unplug was an easy task and thank you for the patience it took me a little minute to look for the correct cords to go back into the pos3
22 janvier 2025
Réponse de Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad our team could get the support you needed so you could keep your business running.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Milica and our support team. Thanks for being a valued customer.
Great customer support!
14 janvier 2025
Réponse de Aloha by NCR Voyix
Thank you for sharing your positive experience with us.
Portal Report Needed...
The phone assistant seemed very knowledgeable, was easy to understand and provided accurate and timely support. This is refreshing as most overseas telephone support is very slow, painful and hard to understand.
13 janvier 2025
Réponse de Aloha by NCR Voyix
Hi Kendall. Thank you for sharing your feedback with us. We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Gojko made my exp great
12 janvier 2025
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Gojko and our support team. Thanks for being a valued customer.
It was good the phone call had alot of…
It was good the phone call had alot of static hard to hear but he was knowledgeable
10 janvier 2025
Réponse de Aloha by NCR Voyix
Hi Timothy. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
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