Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Voir plus
L'entreprise a répondu
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Voir plus
L'entreprise a répondu
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Coordonnées de contact
864 Spring St NW, 30308, Atlanta, Etats-Unis
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Excellent
740 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Aloha by NCR Voyix
Hi Antonio, thanks for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
He was committed to seeing my issues…
He was committed to seeing my issues through to resolution.
3 décembre 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Leonel was able to assist me directly…
Leonel was able to assist me directly with my locked account.
3 décembre 2024
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Leonel and our support team. Thanks for being a valued customer.
Customer service representatives are…
Customer service representatives are always extremely helpful.
2 décembre 2024
Réponse de Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
I've NEVER given you Feedback Why are…
I've NEVER given you Feedback Why are you emailing me about Aloha?
26 novembre 2024
Réponse de Aloha by NCR Voyix
Hi, thank you for sharing your feedback. Our team is looking into this.
Personable and Professional. A+
Rinesh called me back very quickly from my L1 experience, which was also good. He was very personable and patient while we worked through many obstacles. He was willing to research and try various things and also give me some advice as well.
21 novembre 2024
Réponse de Aloha by NCR Voyix
Thanks for sharing, Ted. We love hearing about exceptional experiences for our customers. We’re glad Rinesh and the team could get the support you needed so you could keep your business running.
Réponse de Aloha by NCR Voyix
Hi, Nick. We’re happy to hear about your great experience with Nick and our support team.
Great experience!
19 novembre 2024
Réponse de Aloha by NCR Voyix
Hi Nevena, thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Extremely nice on the phone and the issue I called about was handled quickly. Thank you for your usual kindest attention and help; greatly appreciated.
Extremely nice on the phone and the issue I called about was handled quickly.
Thank you for your usual kindest attention and help; greatly appreciated.
10 novembre 2024
Réponse de Aloha by NCR Voyix
Thanks for sharing, Lamin. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Amazing
He sure went above and beyond to assist my client and me, thank you so much, what an amazing experience
12 novembre 2024
Réponse de Aloha by NCR Voyix
Thanks for sharing, Steph. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Réponse de Aloha by NCR Voyix
Hi Amit, thanks for being a valued customer; we love hearing about the positive experience with our team.
All the follow up
22 octobre 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
George my tech took care of the issue…
George my tech took care of the issue with spacing efficiency!
10 novembre 2024
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with George and our support team. Thanks for being a valued customer.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Harry and our support team. Thanks for being a valued customer.
Réponse de Aloha by NCR Voyix
Hi Jesus, thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Val and our support team. Thanks for being a valued customer.
Great Support!!!
5 novembre 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
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