Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Voir plus
L'entreprise a répondu
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Voir plus
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Coordonnées de contact
864 Spring St NW, 30308, Atlanta, Etats-Unis
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Excellent
740 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Igor and our support team. Thanks for being a valued customer.
timely manner
I'm happy the issue was resolved but it took three weeks from the date of the issue to get resolution. We still lost some revenue from the processing error.
29 octobre 2024
Réponse de Aloha by NCR Voyix
Hi Darla, thank you for the feedback. We will relay your message.
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
The Tech was able to reset my password…
The Tech was able to reset my password quickly.
Thank you
Mark Carter
25 octobre 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
prompt service
they were able to take care of the problem without multiple contact with me and fixed the issue quickly
16 octobre 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The support team resolved the problem…
The support team resolved the problem very quickly.
22 octobre 2024
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Not a Business to be associated with!
Not a Business to be associated with!
NCR.com now split into 2 companies - NCR Voyix and NCR Atleos. My experience is with NCR Atleos and Cardtronics UK Ltd.
I have a premises with a Fast Cash Machine supplied by NCR and serviced by Cardtronics. Due to ongoing issues and the fact the property need maintenance, the fast cash machine needs to be removed.
Since June 2024 I have been trying to contact someone, by Phone, email and letters. When your lucky enough to speak to someone, you get a stock answer that someone will get in touch with you.
NOBODY has - I have even had to get legal involved.
They just blank you - but they have told me that the machine must remain switch on. There is no money in the machine, but it continues to Advertise for them.
So, it is now 18/10/24 and once again I am back to legal to try and get a response.
I have lost a lot of Time and Money as I booked work to be done, but can't proceed before this machine is removed.
A total Scam and not a business to be associated with.
18 octobre 2024
Avis spontané
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
NCR Aloha Support
Help desk personnel are easy to contact, consistently professional and knowledgeable.
9 octobre 2024
Réponse de Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Bozo had a good knowledge
Bozo had a good knowledge. He responded to my questions very professional way. He explained the issue. He was very efficient. Everything is taken care of in a very short time
9 octobre 2024
Réponse de Aloha by NCR Voyix
We love hearing about exceptional experiences for our customers. We’re glad Bozo and the team could get the support you needed so you could keep your business running.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
Réponse de Aloha by NCR Voyix
Hi Kathy, thank you for sharing your experience with us.
I ordered printer adopter so Mary send…
I ordered printer adopter so Mary send me a link to fill it up but somehow didn’t work . Today Mary send me a another link to fill it up and help me make sure everything is ok
3 octobre 2024
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Mary and our support team. Thanks for being a valued customer.
Needed help with Aloha insight LogIn
Needed help with Aloha insight LogIn. It locked me out and was helped fast without any transfers.
23 septembre 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
You shipped me equipment
You shipped me equipment, I have no idea how it was addressed someone unknown at an unknown location signed for it. It wasn't me or any of my staff. I still can't find the equipment. You were hesitent even to put a trace on the package and have not located it yet.
19 septembre 2024
Réponse de Aloha by NCR Voyix
Hi Jennifer, this is not the experience we want for our customers. We are following up on this.
I had a good experience
I had a good experience, but one of my pet peeves is getting my name wrong. My name is Sherry Wild Gun (2 words) NOT Sherry Wild!!!!!
26 septembre 2024
Réponse de Aloha by NCR Voyix
We're sorry to hear they got your name wrong. Thanks for being a valued customer and for sharing your experience with us.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
I received an immediate response
I received an immediate response, thank you!
I emailed my issue and within no time, my issue was resolved.
13 septembre 2024
Réponse de Aloha by NCR Voyix
Thanks for sharing, Renee. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
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