Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Voir plus
L'entreprise a répondu
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Voir plus
L'entreprise a répondu
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Coordonnées de contact
864 Spring St NW, 30308, Atlanta, Etats-Unis
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Excellent
740 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Helpful & polite
18 septembre 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
PS always very helpful and kindly…
PS always very helpful and kindly sharing knowledge needed to attend issues.
12 septembre 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Support has been unbelievable bad
Support has been unbelievable bad, account relationships manager is very bad.
4 septembre 2024
Réponse de Aloha by NCR Voyix
Hi Jian, this is not the experience we want for our customers. Our team is looking into this and will follow up with you.
Elizabeth M was awesome!
6 septembre 2024
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Elizabeth M and our support team. Thanks for being a valued customer.
The support tech that helped me was…
The support tech that helped me was amazing. She was on top of it in secure of the problem immediately.
4 septembre 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Very helpful
31 août 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Thank you for assistance.
31 août 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Very quick response our
Very quick response so we can keep our business initiatives moving forward
30 août 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
The representative was knowledgable and…
The representative was knowledgable and patient. My issue was resoloved in a timely manner.
28 août 2024
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Quick fast and easy!
28 août 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
Réponse de Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Tim and our support team. Thanks for being a valued customer.
Reason for great response
What made my experience great was the timeliness in responding to my requests for assistance and the follow through of the agent, Shairra. My problem was resolved very quickly the same day I reached out.
22 août 2024
Réponse de Aloha by NCR Voyix
We’re happy to hear about your great experience with Shairra and our support team. Thanks for being a valued customer.
helpful and efficient
15 août 2024
Réponse de Aloha by NCR Voyix
Thank you for sharing your experience with us.
Réponse de Aloha by NCR Voyix
Hi Tricia. Thank you for sharing your experience with us.
The NCR Voyix Team was very helpful
The NCR Voyix Team was very helpful and great in resolving our issues with the POS changes we needed made.
20 août 2024
Réponse de Aloha by NCR Voyix
Glad to hear you are enjoying Aloha and it’s the right solution for your business. We appreciate having you as a customer.
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