N&C Tiles and Bathrooms Avis 558

Saw some tiles in store which I liked but the still did not have enough stock, was told by staff they can transfer from another store so I paid, 2 weeks later and regular phone calls, the stock has still not arrived in store, being told number of stories such as bereavement, lack of staff, etc would be good if they were just honest .... Now I have tradesmen ready to go with no tiles so had to go into store for a refund.

I found what I was looking for.

The sales lady who attended me was very helpful.

Very professional and knowledgeable staff: Beth served us and she was very friendly

Good comunication and rapidly sort out small issues like email confirmation.
Verry polite staff🫡🫡🫡

Ordered tiles 1 week later they sent a email saying they did not have enough tiles to complete the order.Asked them to send me what they had 4 deliveries later still waiting for the remaining tiles.Emails are not been answered really poor service from the online team

I’d never heard of this company till placing my order last week for stunning Marazzi tiles …so much better than ranges we’d seen locally. The Italian porcelain Lume gloss tiles are top quality porcelain with great gloss finish and are intentionally designed to look handmade. Simple ordering and quick delivery despite a bank holiday. Tiles as clearly explained on website were delivered securely on pallet by a very friendly driver who got the pallet as close to front door as possible. N&C made clear we needed to unpack from pallet and take inside ourselves - this was very clear in the communications so we were prepared. Lastly not least everyone else selling these tiles online we found were £69-85/m… n&c selling for a bargain £41/m. We thought it is too good to be true … but TOTALLY TRUE! I would strongly urge people to check out N&C Tiles before looking elsewhere. Great online experience!

Extremely prompt delivery and beautiful product!

Very fast delivery.well packed .good price

Nathan at the Swansea store was extremely helpful today sorting out exchanging tiles today, great customer service.

Easy to navigate site and purchase of wallpaper. Best price on the market.

Good communications with the company.
Delivery issue arose but was remedied quickly

highly recommend fast delivery at a good price

Fantastic customer service by Lee at the Plympton store, Devon. He went above and beyond, excellent and helpful advice.

Seemless ordering, good communication and delivery information. Would highly recommend

Excellent service will use company again.
Chris Eastwood

Kay @ Chadwell Heath has been absolutely amazing her knowledge her experience her advice has been second to none. By coming into the store today the way we were greeted to the information hep and assistance has been absolutely amazing. A true gem for your organisation!

10th May 2026 - visited Swansea store to look for bathroom floor and wall tiles and a sink unit. Not certain what we exactly wanted we were helped by Kyle Hughes a really nice young man. We weren't sure what was available and he spent time discussing best options and matches. He checked stock levels, lead times but we were never rushed and we felt listened to. Kyle listened to what we wanted and did his best to accommodate and meet our needs and expectations with particular tiles. It was refreshing not to feel rushed or pressured into decisions dispite taking up a considerable amount of his time.