N&C Tiles and Bathrooms Avis 561

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had to choose 3 different types of tiles for my bathrooms. Asa (Stevenage branch), was absolutely brilliant. He spent a lot of time with me in the showroom. Had no hesitation in carrying tiles arou... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service I ordered a box of tiles which I received but even though the packaging was superb there were some that were damaged. I reported this to their customer services and within... Voir plus

Noté 5 sur 5 étoiles

10th May 2026 - visited Swansea store to look for bathroom floor and wall tiles and a sink unit. Not certain what we exactly wanted we were helped by Kyle Hughes a really nice young man. We weren't su... Voir plus

Noté 5 sur 5 étoiles

I’d never heard of this company till placing my order last week for stunning Marazzi tiles …so much better than ranges we’d seen locally. The Italian porcelain Lume gloss tiles are top quality porcela... Voir plus

À propos de l'entreprise

  1. Magasin de carrelage
  2. Magasin d'articles de salle de bains
  3. Société de construction
  4. Magasin de bricolage
  5. Magasin de rénovation

Écrit par l'entreprise

N&C Tiles and Bathrooms are an award winning retailer offering a wide range of wall tiles, floor tiles and bathroom products to the trade and public. Shop in one of nationwide tile and bathroom showrooms or visit us online.

We offer inspirational, quality products at competitive prices

Écrit par l'entreprise

We're so confident in the quality of our products, we offer exceptional warranties across our thousands of products! As a multi-award winning tile and bathroom retailer, we have been recognised for our friendly service, expertise and our beautiful, inspirational showroom displays

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

561 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Symphony crackle tiles.

Ordered Symphony crackle gloss tiles online. 87 tiles in total. Mix of Honey and Mustard colours, to tile around a fireplace. They arrived within a few days, well packaged, zero breakages. Great.

5 mars 2026
Noté 2 sur 5 étoiles

order not arriving

Its been 12 days since we placed our order and still no delivery

2 mars 2026
Logo de N&C Tiles and Bathrooms

Réponse de N&C Tiles and Bathrooms

Dear Miss Players-Cole

Thank you for sharing your feedback. We apologise for the delay in your order arriving.

I’ve looked into your order history to see where we tripped up. Your order from February 28th was processed as soon as we opened on March 2nd. Unfortunately, a manual entry error occurred on our end: the instruction should have been for delivery by the 9th, but it was keyed in for the 9th.

While we dispatched the goods on the 6th to meet that window, the carrier unfortunately experienced a delay on Monday. We can see that the package was finally delivered today, March 10th, at 12:56 PM.

From this error, we will review our internal booking process to prevent it from happening again. Again, we apologise for the delay in your order arriving.

Regards
John Swain - Web Ops Manager

Noté 3 sur 5 étoiles

Little Green Paint: Great > Communication: Poor

Great Little Green Paint offered and delivered for a very good price.
But following payment acknowledgement - I had no delivery info and had to chase a week later.
Delivered direct from Little Green which is fine, but communication should have been provided nevertheless - not used as an excuse...

2 mars 2026
Noté 5 sur 5 étoiles

The service in the swansea branch was…

The service in the swansea branch was excellent, I'm currently renovating a property which is very stressful, but Alex, Nathan, Cai and Jordan made the experience easy, painless and straight forward. I'll be recommending them to everyone.

25 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Delivery not made

Delivery not made, when requested where delivery was told not in stock, so requested a refund and no response.

16 février 2026
Logo de N&C Tiles and Bathrooms

Réponse de N&C Tiles and Bathrooms

Dear Mrs. Breedon,

Thank you for sharing your feedback. I am truly sorry that your recent experience with N&C fell short of the high standards we strive to maintain.

We have recently faced significant supply issues with Graham & Brown paints. Unfortunately, a lack of stock at the manufacturer level—combined with delayed communication from their side—meant we couldn't provide you with the timely updates you deserved. To prevent this from affecting more customers, we have made the decision to remove all Graham & Brown paints from our website until we are confident in their supply chain.

Regarding your refund: I can confirm this has now been processed. Our internal policy requires confirmation of a cancellation from the supplier before we can release funds, and I apologise that the delay from G&B extended this wait time for you.
We value your business and hope to have the chance to provide you with a much smoother experience in the future.

Best regards,
John Swain Web Ops Manager

Noté 2 sur 5 étoiles

Bad returns policy

The tiles themselves are lovely. However the customer service and returns policy are dreadful. If you want to return something you are abandoned to your own devices, having to find a courier and discovering they all charge more than what we’d paid for the tiles themselves. Also the couriers who delivered both times were uncourteous and expected us to carry the tiles in from the street. This company needs to get their act together. There are plenty out there who are doing a much better job.

12 février 2026
Noté 5 sur 5 étoiles

Needed tiles for our new bathroom

Needed tiles for our new bathroom and was lost with the amazing choice on hand. Ayub offered us much appreciated help and guidance. We ordered extra to ensure we had enough on hand and Ayub ensured we were refunded for the excess complete boxes despite not having our sales ticket. We couldn’t ask for better service. Very happy with our purchase. Thank you

15 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Had what I needed

Had what I needed, delivered far more quickly than I had expected, polite driver and quality product at a sensible price

27 janvier 2026

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