Adriana and the folks at NeedTags guided me through the process of title transfer efficiently. They promptly responded to my many questions (I was clueless). Once I'd submitted all the necessary paper... Voir plus
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Lisez les avis des autres
Do NOT use this company. I paid NeedTags $840.90 on October 4 to renew my California registration (order #1254527). They cancelled the order and never told me why, and they kept my money the whole tim... Voir plus
L'entreprise a répondu
NeedTags was very helpful and allowed me to avoid the DMV altogether. Jane answered all the questions I had. I’ll use this company again for sure
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Coordonnées de contact
Etats-Unis
- needtags.com
3,6
Moyen
329 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Customer service was SO helpful
Customer service was SO helpful. Jane was great. super helpful.
9 octobre 2025
Avis spontané
Jane was superior at handling my title…
Jane was superior at handling my title transfer. I enthusiastically recommend “NeedTags.”
Jeff Patterson
8 octobre 2025
Avis spontané
Amazing service
Amazing service! Quick, efficient and accurate
I used the service for several cars and always got a fast response. Esperanza and Adriana were both great
Overall, just absolutely wonderful customer service experience. I highly recommend!!
8 octobre 2025
Avis spontané
Super convenient
I had lost both the pink slip AND the registration card. Nevertheless, Jane was able to make it all work, and without my having to do much at all. Very helpful and quick.
7 octobre 2025
Avis spontané
Paperwork necessary
Paperwork necessary, communication and directions were made clear.
1 octobre 2025
Avis spontané
Very Happy with the efficiency
Very Happy with the efficiency, price and convenience. Received my renewal tags in less than 6 days! For the naysayers and bad reviews: At the very top of the website in not so fine print : NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost. I'm a satisfied customer and will refer to my family & friends. For those leaving the bad reviews: I shake my head.
23 septembre 2025
Avis spontané
Réponse de NeedTags
Thank you for your review Suzanne. We're thrilled to hear that you had a great experience with us and that we were able to assist you effectively. Your feedback means a lot. Providing top-notch service is a huge part of what we do at NeedTags. We look forward to serving you again soon!
Go to the DMV yourself! This is a rip-off service!
Terrible communication. I thought I paid for faster delivery and the rude agent says I didn't and have to wait 2-3 weeks before I get my title. Read the fine print. Go to the dmv yourself, pre-fill the 227 form and pay the DMV directly to have your title processed because this service us a RIP-OFF!! I’M TELLING EVERYONE.
22 septembre 2025
Avis spontané
Réponse de NeedTags
Thank you for your review. NeedTags strives to provide transparency throughout the customer journey. With regards to Duplicate Transfer services, we state on our website and in our correspondence, that all CA Certificate of Titles are issued, printed, and mailed through the DMV headquarters in Sacramento, CA. This important information is disclosed and explained in detail prior to checkout, alongside a full explanation of the process.
Replacement registration is always issued alongside your duplicate title order. Because registration cards are processed and printed in-house (at NeedTags), this document is sent to you in advance and much quicker than the actual duplicate title, printed at DMV headquarters. As such, upon the completion of your vehicle's expedited duplicate title processing, you first receive a replacement registration card, and soon after, the duplicate title... much faster than using the DMV website, which has been known to take months. Thank you once again for your feedback. We appreciate your time.
Fast, Easy, Convenient.
It was an easy follow-up, fast and really convenient.
All the process was quick and easy will us it again.
Thanks!
25 septembre 2025
Avis spontané
The communication was constant
The communication was constant, the instructions were clear. Thank you for your help with this process.
19 septembre 2025
Avis spontané
Register your care without going to the DMV
Easy and efficient with ready communication.
16 septembre 2025
Avis spontané
Thank you, Esperanza!
I was nervous about sending my car's title in the mail, but Esperanza walked me through the process and gave me the confidence that I was doing everything correctly. Everything went well, and I received my new title much more quickly than I expected!
20 août 2025
Avis spontané
Promptness
30 août 2025
Avis spontané
Jane did a phenomenal job at keeping me…
Jane did a phenomenal job at keeping me updated with the process. No issues whatsoever. 😁👍🏻
3 septembre 2025
Avis spontané
Fake! Scam! Fraud!
Fake! Scam! NeedTags.com is a scam website disguising themselves as the real DMV. If you try to cancel after being baited into paying their excessive extra registration charges, they will threaten to sue you claiming you acknowledged that they were charging you extra fees.
2 septembre 2025
Avis spontané
Réponse de NeedTags
Thank you for your review. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. Please contact our customer care department if we can be of any further assistance.
California Car Title Transfer...
After I got all the forms filled out and mailed in, the DMV processed it in one day! I used the online part to pay the fee.
29 août 2025
Avis spontané
The process was easier than I expected
The process was easier than I expected. The representatives are great and very helpful.
28 août 2025
Avis spontané
Terrible instructions and assistance…
Terrible instructions and assistance charged multiple times
27 août 2025
Avis spontané
Réponse de NeedTags
Thank you for sharing your feedback. Providing excellent service is a top priority for us, and we regret that we fell short in this instance. Although we cannot give specific details in this public response, our fees are disclosed and explained in detail prior to checkout, along side a full explanation of the process.
Please contact our customer care department so we can be of further assistance.
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