Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Voir plus
L'entreprise a répondu
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Voir plus
L'entreprise a répondu
Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Coordonnées de contact
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Royaume-Uni
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,8
Excellent
477 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your review. We're thrilled to hear that the ordering process was smooth and that you had a great experience with our service. If you need anything in future please do not hesitate to let us know.
Excellent service
Excellent service from booking the service call to the final repair.
19 décembre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish. Providing excellent service is our top priority, and we're glad we could meet your expectations. If you need anything else in the future, don't hesitate to reach out.
The operators were polite and Curtis…
The operators were polite and Curtis and very friendly in every way and very iffcent in everything thing they did to resolve the problem I would not hesitate to recommend Nelson
12 décembre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your wonderful review! We're thrilled to hear that our team, were able to provide polite, friendly, and efficient service in resolving your issue. If you ever need anything else, don't hesitate to reach out!
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your feedback! We're glad to hear that you were satisfied with the service and quick installation. If you need any further assistance, please let us know. We're here to help.
Excellent service
I telephoned to ensure I was ordering the correct accessories. The lady I spoke to was very helpful. The order arrived on time and was exactly what I required
26 novembre 2024
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! It's great to know your order arrived on time and met your expectations. We appreciate your feedback and look forward to assisting with anything you require in the future.
Glasswasher
I ordered a 2nd glass washer for my business and didn’t realise I had ordered the smaller model. Dan messaged me and informed me, then came down to the pub to measure and make sure the bigger one would fit before I ordered it!
Great service, very pleased.
12 novembre 2024
Réponse de Nelson Dish & Glasswashing Machines
Hi Paula, Thank you for your feedback regarding your machine purchase. We are happy that were able to resolve the size issue quickly for you. If you need anything in future, please do not hesitate to let us know.
Professional,courteous outfit who left…
Professional,courteous outfit who left a lasting impression
28 octobre 2024
Réponse de Nelson Dish & Glasswashing Machines
Hi Frank. Thank you for your 5 star review following your installation, if you require anything further at all please do not hesitate to contact us.
Friendly and highly efficient purchasing process…
Highly efficient purchasing process with the team at Nelson, from initial enquiry, discussing options, receiving quotes, placing order and speedy delivery within two days. Very helpful team. Highly recommended.
31 octobre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Hi Ben. Thank you for your very lovely review for your machine purchase. We do hope you are enjoying your new machine, if there is anything you require at all, please do not hesitate to contact us.
Nelson’s service and support
John
I’m very grateful for yours and everyone at team Nelson to get my machine back up and running. A big thanks to all of you and I value the attention and service you all provide.
Kind regards
Henry
24 octobre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Hi Henry. Thank you for your lovely feedback on the service call attended. You are also a valued customer and we do hope that if there is ever anything we can assist with you will not hesitate to call.
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your review, we hope you are happy with your new machine, if there is anything you need, please do let us know.
Réponse de Nelson Dish & Glasswashing Machines
Hi Bianca. Thank you for your kind feedback. We are pleased we were able to resolve the issue quickly for you and you are all set for weekend.
Do give us a shout next time you require assistance we are more than happy to help!
Amazing dishwashers and service
Been using Nelson dishwashers and products for almost 20 years and really pleased with their recent help with a servicing callout to our cafe in soho.
Fair, efficient and kind.
Great people and products
15 octobre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Hi Laura. Thank you for for your review and being such a loyal customer over the last 20 years, we hope to continue our relationship for many more. If you need anything at all, please do not hesitate to contact us.
We've been using the company for over…
We've been using the company for over 10 years, so know the service and products are great.
the team that fitted my new glass washer where great and easy to get on with
30 septembre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Hi Declan. Thank you for leaving such a lovely review and we aim to continue providing you with the same level of service for the next 10 years! Please let us know if you ever need anything, we are more than happy to assist.
Excellent service from start to finish
Excellent service from start to finish, Isabel was a star
19 septembre 2024
Réponse de Nelson Dish & Glasswashing Machines
Hi Steve, Thank you for your lovely feedback on the service received. If you need any assistance in future please do not hesitate to call us.
Really thorough
Really thorough, friendly, taught me a couple of maintenance tips, great service.
19 septembre 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Hi George, Thank you for your lovely feedback on your service call. Please let us know if you require any assistance in future.
Réponse de Nelson Dish & Glasswashing Machines
Hi Kieran. Thank you for your review of the service callout attended. Please let us know if you need anything in future, we are more than happy to help!
Contactingpromt and efficient Nelson was easy
Contacting Nelson was easy, prompt, and efficient. The products I ordered arrive on time and on the date promised.
11 septembre 2024
Réponse de Nelson Dish & Glasswashing Machines
Hi Alan. Thank you for the feedback on your detergent order. We are pleased you are happy with the service provided. If you need anything else in future, please do not hesitate to let us know. We are more than happy to assist.
The company followed up a query and the…
The company followed up a query and the problem was sorted quickly
4 septembre 2024
Réponse de Nelson Dish & Glasswashing Machines
Hi Jenny, Thank you for your kind review. We are always happy to help and if you require anything in future, please do not hesitate to contact us.
Efficient, quick!
Efficient, quick job!
Our engineer obviously knew what he was doing.
Very happy with the service and feedback from the professional sent to aid us.
28 août 2024
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
We are very pleased you are happy with the service provided by our engineer. If you require anything for your machine at all please do let us know.
I called the Nelson to repair my old…
I called the Nelson to repair my old Nelson machine , Engineer told me that more economical to buy a new one then repair !!
They gave me the price and i accepted as they promised within 2 days time they put machine and work well.
Thank you
22 août 2024
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your lovely feedback Bektas. We hope you are enjoying your new machine and if you need anything at all please do not hesitate to contact us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.