Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Voir plus
L'entreprise a répondu
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Voir plus
L'entreprise a répondu
Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Coordonnées de contact
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Royaume-Uni
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,8
Excellent
477 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! We're thrilled to hear that you found our service quick, professional, and friendly. It's always our goal to provide the best experience possible, and your feedback truly means a lot to us. We look forward to working with you again in the future!
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your wonderful review! We're so glad to hear you found the ordering process easy and appreciated the free next-day delivery. Your kind words mean a lot to us, and we’re delighted we could provide a brilliant experience.
First Class service
Our 9 year old glasswasher failed just when it was most needed, after a quick search found Nelsonwash on the net and booked an engineers visit early one Sunday morning. Later that morning the phone rang and I was surprised to find that it was Nelsonwash wanting to schedule a service call, which we did for later in the week at a mutually convenient time. As scheduled, the engineer arrived and in no time diagnosed and fixed the washer.
A Text book example of customer service, I wish all companies worked this way...
3 avril 2025
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind review! We’re really pleased we could step in and help when your glasswasher let you down. It’s great to hear that our team was able to respond promptly and get everything back up and running smoothly. We’ll be sure to share your comments with our engineer as well. Thank you again—we're here whenever you need us!
Turned up on time very professional and…
Turned up on time very professional and friendly
19 mars 2025
Réponse de Nelson Dish & Glasswashing Machines
We're glad to hear that you were satisfied with our punctuality and professionalism. It was a pleasure working with you, and we appreciate your feedback. If you need any further assistance, don't hesitate to reach out.
Amazing Service, very professional and speedy
Great service. Our Commercial Dishwasher broke down and after the Nelson engineer doing his best to get it back up and running the decision was made to buy a new one. Great communication from the engineer and sales team, super prompt service and turnaround. The install guys where also very polite and professional. Many thanks to all involved !!
27 mars 2025
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you for the great feedback. We're glad to hear our team could help with your dishwasher and that you were happy with the service provided. We really appreciate your kind words. If you need anything else, feel free to reach out.
Efficient and timely service
The online ordering procedure was simple and straightforward. Delivery was made as stated and the product purchased was as described and of the highest quality.
11 mars 2025
Réponse de Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your positive feedback. We are thrilled to hear that you found our online ordering process simple and straight forward, and that the delivery met your expectations. If you require any assistance in future, please let us know.
Helpful in deciding the product…
Helpful in deciding the product requirement and promoting offers as a first time purchaser.
25 février 2025
Réponse de Nelson Dish & Glasswashing Machines
We're so glad to hear that our team was able to assist you in deciding on the right products for your machine. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Great Product
Very simple to buy and a great piece of kit. Bought to replace my old machine; it is much better, quicker and good value. Thoroughly recommend.
28 février 2025
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind words. We're thrilled to hear that the new equipment is working well for you. We really appreciate your recommendation and if you need anything else, don't hesitate to reach out.
Happy Happy Happy
This is our second Nelson product and we are very happy. From the initial contact with the Sales team to the final install team, we have been updated all the way. Certainly recommend the service and the product
14 février 2025
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your wonderful feedback! We're so glad to hear you're happy with both the product and the service received. We appreciate your recommendation and please do not hesitate to reach out should you require any assistance at all.
Very good service and highly recommend
8 février 2025
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your review. We're thrilled to hear that you had a great experience and are happy with the service received. Your recommendation means a lot to us, please let us know if we can be of any assistance in the future!
Good website
Good website. Easy to order. Great machine and brilliant on a very busy day.
Very helpful on the phone. The delivery was prompt and quick.
3 février 2025
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind review! We are thrilled to hear that you had a great experience with our website, service, and machine. It’s wonderful to know that the delivery was quick and smooth. Please do let us know if you need anything further, we are more than happy to help.
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your feedback! We're thrilled to hear that you're happy with the chemicals you ordered. If there's anything else you need, please don't hesitate to let me know.
On time and as ordered
On time and as ordered. Have found Nelson a good company to deal with.
28 janvier 2025
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your kind review. We're so glad to hear that everything arrived on time and as expected.
Please let us know if you need anything else in future, we are happy to help.
Excellent service all round
Every part of my experience with Nelson’s was amazing. From customer serve, to sales, to finance to installation, all went so smoothly. They all went above and beyond.
29 janvier 2025
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your feedback Chloe. We’re thrilled to hear that every part of your experience with us was exceptional. Our team works hard to provide great service, and it’s wonderful to know that we met your expectations. If you need anything at all in future please do not hesitate to let us know.
I wish everything in my business was as…
I wish everything in my business was as reliable as my Nelson Glass washer.
21 janvier 2025
Réponse de Nelson Dish & Glasswashing Machines
We're pleased to hear that your Nelson Glass Washer is living up to your expectations. Reliability is key, and we’re happy to assist if you ever need anything at all, don’t hesitate to reach out.
good service
17 janvier 2025
Réponse de Nelson Dish & Glasswashing Machines
We're glad to hear you had a great experience. We look forward to assisting you in future.
Réponse de Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! We're thrilled to hear that the installation went smoothly and that our team was helpful. If you need any further assistance, feel free to reach out. We're are more than happy to assist.
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your feedback! I'm glad to hear that the delivery was prompt. If you need further assistance please let us know.
Eady to order and pay
3 janvier 2025
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your feedback. We're glad to hear that you found the ordering and payment process easy. If there's anything else we can do to improve your experience, feel free to let us know!
The call was prompt
The call was prompt
Lee the engineer arrived first thing this morning.
Fix the issue and serviced the machine.
Dishwasher working and all good now.
9 janvier 2025
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your positive feedback. We're glad to hear that our engineer Lee was able to arrive promptly and resolve the issue with your dishwasher. It's great to know everything is working smoothly now. If you need any further assistance in the future, don't hesitate to reach out.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.