NetFlorist Avis 

4 688
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Awesome experience from the get go. Easy online purchase, had a variety of gifts i could not make up my mind, but found the perfect gift for my wife for her Birthday. I submitted the order late las... Voir plus

Noté 5 sur 5 étoiles

I had requested the gift to be delivered on Thursday since it's Sheila's day.. The receiver was so happy for the thought, the order came in time and she sent me a message of appreciation.. The order w... Voir plus

Noté 2 sur 5 étoiles

I was disappointed with how the flowers were arranged when they were delivered to my mom for her birthday. The arrangement did not match the picture displayed online. The roses were still tightly clos... Voir plus

Noté 5 sur 5 étoiles

I'm very happy with the package I got , perfect and the price was reasonable. Can't wait to put a smile on someone's face when they get the gift❤️. Thank you NetFlorist for delivering top quality and... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

NetFlorist is South Africa's leading online flower and gift delivery site.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(4 688)

1 565 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible service

Very bad service 👎🏻

Delivered my partner’s gift 8PM at night and then it wasn’t even everything I ordered!

Only at 10PM her bouquet of flowers showed up

For a business that charges astronomical prices for their products, they deliver very poor service

Embarrassing 😂

1 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Items never arrived

Items never arrived, and the flowers I ordered were damaged. They don’t answer my calls and are not willing to help. I would not recommend Netflorist. Another issue is false marketing, what you order isn’t nearly what you get. Everything is extremely small and cheap quality

1 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Flowers and Fruit and Cadbury chocolate basket

I ordered a fruit and Cadbury choc basket to be delivered on Aug 1, the delivery was made July 31, today and the basket was not arranged as it appears on the website. Additionally, I was charged delivery twice, for items that were SUPPOSED to be delivered on the same day. There is no option to remove the second delivery fee either. I did not request two separate deliveries, but you went ahead and did that on your own, that is NOT on! That is wrong, this was meant to be a surprise for my niece and little baby grandniece, flowers and the basket as one surprise for her birthday on Aug 1. You not only ruined that, but failed to present the basket as it appears on the website. This is my first experience with NetFlorist, and sadly a bad one. I have photo's sadly I cannot attach those. Talking to you on whatsapp is pointless and frankly just adds to my frustration that I have to point out something about service and presentation.

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. The delivery was wonderful and the delivery person so friendly.
Great service.

31 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

Flowers delivered were nothing like the…

Flowers delivered were nothing like the flowers on their picture and not as good. When I complained I got a response that they would look into it and an immediate email came that the issue had been resolved. This happened four times and I gave up in the end as the flowers were delivered on time and the recipient seemed happy with the flowers received. I am just disappointed and wouldn't use Netflorist again.

22 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Unreliable, not punctual

Given the nature of the business, the service was extremely disappointing. NetFlorist failed to deliver within the promised timeframe and let me down badly. I expected much better reliability from a company that specializes in time-sensitive deliveries.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow…

When my sister saw her flowers and chocolate bouquet. It brought an instant smile on her face.

Delivery was so quick Thank you.

29 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Delivery service

The late delivery that I just got literally 18:41 did not serve the purpose, I would suggest the company do better with same day deliveries because wow it’s bad, checking the time I order and the time received very disappointing.

28 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

No transparency or punctuality

Ordered a day before-hand for someone during business hours. No notification was sent about the order till I asked past 4pm on the day it was supposed to be delivered. These people must think businesses operate till past 6pm or something. Utterly unhelpful customer service team and no transparency. Use any other service than netflorist.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Same day delivery which is amazing. Easy site to navigate with so many options to add on to personalise your gift. Love the update on specials and the option of the free card to personalise your message.

25 juillet 2026
Avis spontané

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