NETTA Avis 673

Ordered compact Cordless Hedge Trimmer and Grass Shears. Arrived within stated timeframe, well-packaged and as described.

Needed a new chainsaw chain, swiftly and politely dealt with. Arrived on time.

Ordered a hedge trimmer, but they sent me a completely different product — a lawn mower, even though I don’t even have lawn. At first, the seller expected me to pay for the return, even though it was entirely their mistake. After I pushed back, they eventually sent a prepaid return label, but no official return with tracking was registered in the Amazon system. They said a courier would collect it, but nobody showed up. In the end, I had to waste my own time driving to the post office and queuing just to fix their error. The seller said that I will get my refund once the item arrives back but now it looks like the Royal Mail has apparently lost the parcel, and I’m left stressed, chasing a refund for something that was never my fault in the first place. In this case, the experience was an absolute nightmare from start to finish. Avoid this company.

I ordered a new filler for my fan and then they suggested another one so i ended up buying both

Trimmers are well balanced light and easy to use
I bought an extra battery

Quick delivery

Great service and at a reasonable price, what more do you need 👍

excellent service and good product
quick delivery

I bought a battery chainsaw
I'm unable to find a replacement chain for it
I have bought both 6in and 4in blades neither fit I cant find 5in blades
So the whole thing is useless now
£67 wasted

I was sent the wrong part, not what I ordered, I contacted NETTA regarding this, the correct part arrived 2 days later, very quick, no hassle.
Thank you

Dealt with amazingly quick great service and speedy respond

I can’t fault the ordering and delivery service they do, but their refund service is very slow

I wrote to the company asking when their gazebo cover would be back in stock and got an immediate response with a link.

I ordered one and it arrived this week. It has a tear in it. It had been placed into a single bag which was also torn.

I have emailed them twice and called 12 times so far with absolutely no response.

This company seems fine until there is a problem with a damaged item and then you will get no response.

UPDATE
I managed to speak to someone 15 calls and 4 emails later.
The lady was very friendly and I now have a new gazebo cover which is great quality and just like the original cover.

Smooth transaction from excellent company

Bought a hand held hedge/grass trimmer from netta it cuts extremely well razor sharp,not to heavy,(I'm 77).excellent price.
If you won't a very good cutter for an excellent price buy this one.would recomend to any one