NETTA Avis 672

I have received my product 5 mins later it’s broke ….I have emailed no response .. left voicemail .. no response ☹️

Bought the NETTA 500W Hedge Trimmer with 55cm Diamond Cutting Blade and - entirely my fault - accidentally damaged the power cable.

Contacted Netta who responded quickly at first asking for a picture. I sent it immediately and they ignored that email, then ignored the next email and the next one. After 2 weeks in the complete absence of any support or guidance from them, I took the screws off the casing to see if I could fix it myself, but it was not a simple power cord assembly.

Finally came back to me saying the warranty was voided because I'd opened it. They didn't warn me of that first, or respond in any way. Absolutely abysmal service and would suggest you avoid Netta completely and buy from one of their million-odd competitors.

Cheaper and better equivalent of a Bosch garden tool we had previously had

The sale and delivery was fast, brought the 25L dehumidifier back in 22 Nov 2024, the touch control break down on 10 May 2025. Less than 6 months old. The support and after care was poor, waiting for repair/replacement until 2 July 2025. They delivery a 20L version 'like new' as the broken one cannot be fixed. Waiting for nearly 2 months for a wrong replacement (which had broken plastic inside and filter is missing!). Sadly I had recommended this brand to other people which I should not have done. I would not recommend this brand. This is a very bad experience for me. Hope others will not face the same.

Excellent service from NETTA. The NETTA 7.2v Cordless 2in1trimmer is first class. Wish i had bought one years ago. Battery life is excellent and the cutters get through the new growth easily.

From ordering to receiving very good no problems.
Was pleased with how light the hedge trimmer was, my only fault with it both is that it’s not so powerful when connected to the pole, but as long as it’s just a surfs cut then it does the job fine, but it does have more power off the pole ! Still if you want light weight and just to cut surface branches and hedge then it good and last quite awhile depending on how much there is to cut.

The person answering the phone was there knowledgeable and directed me straight to the item I required

Made work in my garden a lot easier don’t take as long now

They didn’t have exactly what I wanted but let me know so I bought an alternative from them. Good to get a response to an enquiry.

Product was good,helpful company, 😁👍

Great price excellent delivery service next day and product well worth the money .
Would definitely recommend this product and company

Lovely little gadget, bought for the allotment but I use it at home in the garden too. Arrived quickly.

Quick service

Incredible value. Very warm and better than other, much more expensive sleeping bags.

Easy to order, and very quick delivery. Very resonalbly priced. Ordered blade for small hand hedge trimmer. Which is also a very good product, as on my 2nd one, so handy.

Ordered compact Cordless Hedge Trimmer and Grass Shears. Arrived within stated timeframe, well-packaged and as described.