Our original order was lost at the factory, so delivery was delayed. However, customer service once contacted were great and ensured a replacement was sent asap, and kept us informed. Blind is gre... Voir plus
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I recently bought a roller fly screen for our large bifold kitchen window and couldn't be happier. The process to order was super easy and it was also easy to install. The main purpose was to keep our... Voir plus
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Excellent service and quality! I recently ordered an aluminum fly screen from Newblinds and am highly impressed. The order arrived within just a week, and the quality of the screen is excellent. The... Voir plus
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Screens are really hard to close and open. The handles move making it more difficult. Everytime I open and close the screens I physically have to push the edges back into the runners. I have other... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!
Newblinds.co.uk - Blinds and Fly Screens
Écrit par l'entreprise
- Customer Service
- Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.
Coordonnées de contact
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sadly my new “No drill” blinds only…
Sadly my new “No drill” blinds only worked for 2 months before just falling down. Lovely quality though. New parts were quickly sent but didn’t work either. Great communication via email only though. Telephone number not manned.
21 mai 2025
Good quality blinds at a good price
Good quality blinds at a good price. Items came on time. Customer services were also helpful - both before buying the blinds to make sure they would work in our situation, but also to replace rails that for some reason had not been cut to the correct length
22 août 2025
What a great company
What a great company! Easy and quick process and very easy process for the return. The Team is amazing and very professional!!!
14 juillet 2025
Production Difficulties Well Handled
I bought 2 large motorised Venetian Blinds for the kitchen. Now they are up, they look great, and the functionality is exactly what I wanted.
Things can go wrong in any organisation, and there was a long delay between order and delivery. Apparently, this was due to a collapse of the supply chain. The measure of a company is how they deal with customers when things go wrong.
Gemma took control of the situation and provided plenty of information in regular updates. The situation was handled effectively and professionally.
I am about to order a matching blind for another room.
15 août 2025
Blinding
Easy to order, very quick delivery, easy to assemble and superior to many others we've tried.
I have a feeling that if I had an issue it would have been swiftly dealt with!
20 août 2025
Réponse de Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Réponse de Newblinds.co.uk
We really appreciate you sharing your review of our service. Thank you!
Ordered almost six weeks ago still no…
Ordered almost six weeks ago still no sign of them. Had to chase up multiple times not really had a satisfactory response and still don’t have the fly screens.
1 juillet 2025
Avis spontané
Réponse de Newblinds.co.uk
Hello Emma,
Please accept my apologies that there have been delivery issues with your order.
As explained in our earlier email, your order was dispatch and mis-routed by the carrier. They located the parcel and were due to return to the factory for inspection and re-delivery.
I would have expected this to happen by now, so I will check with the factory as to the status and we'll make contact with you my email.
Please accept my personal apologies for this issue.
Best wishes
Tim Pendleton
Managing Director.
Réponse de Newblinds.co.uk
Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.
Good Product - Not Delivered on Time
Product is great - production and delivery time was not met.
11 août 2025
Not Recommended
Waited 4 weeks for delivery when delivered it was faulty, managed to assemble the blind even though no instructions were supplied and the assembly video on the web site was for a different fixing system to the one I received !!. The installation instructions were also incorrect but managed to install the blind. Not impressed with the operation of the blind verry clunky and light shows through both sides of the blind would not recommend the blind.
7 août 2025
Réponse de Newblinds.co.uk
Hi John,
I'm sorry to hear that there difficulties with the fitting process and that the lead time was longer than the 2-3 weeks quoted.
I can see that my colleague Anna assisted you remotely, and in the end it seems that the issue was resolved. However, you are welcome to contact us should there be further issues.
We do specify on the product page that there will be light ingress around the edges of the fabric between the frame.
Should you have any further questions, please don't hesitate to contact me personally - tim.pendleton@newblinds.co.uk
Best wishes
Tim Pendleton
Managing Director
worth the wait
Worried at first because it took a bit longer to arrive than advertised however it was worth the with. These are not the cheapest but the quality of workmanship is superb. Take the time to measure your recess inside the windows exactly to the MM. it will make your fitting a dream, Two windows in 10 minutes! I used glue for the sides.
11 août 2025
Unfortunately the quality of the mesh…
Unfortunately the quality of the mesh in this product is pretty poor, it’s just the same fabric that someone would make a tutu from. It’s not up for the job we wanted it for.
11 août 2025
Venetian blinds 25mm
Another great purchase of white Venetian blinds from you. Having successfully purchased and installed these blinds for a family member, they asked if they could have them throughout the rest of the house, so another 9 were ordered. They arrived very quickly and because we’ve purchased before, installation was hassle free and completed in record time. All fitted perfectly and have transformed the windows. Very happy - thank you ☺️
25 juillet 2025
Réponse de Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Well worth the wait
Had to wait 4weeks for delivery
Apart from that the fly screens were much better than expected and they fitted perfectly looked so good and sturdy you could not see them until they were pulled down.
Well worth waiting for we have now ordered 4 more for the rest of the house
1 août 2025
Réponse de Newblinds.co.uk
We apologise for the delivery delay. Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.
Very easy to order and item arrived as…
Very easy to order and item arrived as described however, fitting instructions were non existent and instructional video very poor
3 août 2025
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