Next Gen Mobility Avis 

262
TrustScore 5 sur 5

4,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Voir plus

Noté 5 sur 5 étoiles

Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Voir plus

Noté 5 sur 5 étoiles

Bought multiple wheels from Rob, and a charger, all of the highest quality with same day shipping on some orders. Rob makes you feel comfortable buying expensive things on the internet. Highly reccome... Voir plus

Noté 5 sur 5 étoiles

I've purchased 2 EUC's from another company and had a great experience. Next Gen Mobility was offering the Nosfet Aeon which I purchased. Rob was great at answering my emails quickly and answering all... Voir plus

4,9

Excellent

TrustScore 5 sur 5

262 avis

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4,9

Tous les avis

(262)

182 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great prices with great customer service

Price was the main draw, but their customer service was excellent as well. They answered my questions pre purchase(s).

After purchase, they continued to update through email which is the standard.

Overall I had a pleasant experience. Kudos to NextGen.

2 juillet 2025
Noté 5 sur 5 étoiles

Absolutely wonderful

Next gen mobility service is top notch. They are very communicative and will update you every time there is a update with whatever you order. I've order from other companies but I don't think I've had as wonderful of an experience than I did with next gen

2 juillet 2025
Noté 5 sur 5 étoiles

One of the happiest purchases I made!

I was originally wary of this sight whwn i first started looking for my first euc, but with the quick customer service responses to my inital questions about shipping times and tariffs were answered promptly I new they would be great. I purchased my euc at the end of April and received it mid June, and throughout its entire journey i was given updates at every point and when i asked for information about its arrival time or what was happening in the process i received quick responses.
I would gladly recommend that anyone buy from these wonderful people.

16 juin 2025
Noté 4 sur 5 étoiles

Everything was good

Everything was good. Satisfied with product but the suspension bolts seem to not be tight and the whole thing was moving on me. Have been receiving constant updates on how to fix and have good overall communication with the customer. It did take a long time for the Euc to come in but I don't believe that is the companies fault

16 juin 2025
Noté 5 sur 5 étoiles

Don’t Sleep On Next Gen Mobility

Next Gen Mobility is killing it in the EUC game, delivering top-notch electric unicycles at unbeatable prices. Their customer support is next-level, and a special shoutout to Rob for guiding me step-by-step with patience, answering all my questions, and sharing his expert advice and opinions. James, Rob, and the team are rider-focused, transparent, and dedicated to ensuring you get the best deal without sacrificing quality. Don’t sleep on this stellar distributor—they’re redefining the EUC game with passion and precision! Ride safe everyone!
NEXT GEN FOR LIFE!

13 juin 2025
Noté 5 sur 5 étoiles

As someone totally new to the EUC…

As someone totally new to the EUC scene, I was stumped in regard to whether or not I really wanted to embark on the EUC journey. I had already placed an order on a hyper-scooter from another company, which was supposed to arrive about a month or so from the time I placed the order, but after a lot of Internet searches, I decided to go for a EUC. Even though I lost about $100 on my order from the other company for canceling my scooter order, I decided that the EUC looked more enticing. Then began the journey of a lot of internet searches for places from which to buy a EUC and which EUC to buy. Many places provided conflicting advice and strong opinions, and it was nearly impossible to find a live person with whom I could have an actual conversation. I found one place that was pretty generous with their live-person time, and I almost went with them…but then I stumbled across NextGen Mobility and found not only a live person (several) who patiently fielded my seemingly needless questions and concerns but also whose prices were much more appealing than the other places. I finally landed on what probably is too much EUC for me as a beginner, or so I thought, but after about 20 miles of riding I am glad I went big. The person with whom I spoke shared with me what to expect, and as a result I didn’t get frustrated or wonder what I was thinking at length. As a bonus, I was able to get my EUC much earlier than expected because the live person was keenly aware of what was in stock, in transit, and what was available as the result of another order that was placed by someone else that had unexpectedly become available. In addition, arrangements were made for me to drive to pick up my EUC rather than have it shipped…which resulted in me learning to ride much sooner. All in all, it would be tough to find a place that provides as much (live) knowledgeable service, availability of units, decent prices, and transparent overall process. Highly recommend!

3 juin 2025
Noté 5 sur 5 étoiles

Great Experience

Great Experience. I had reached out via site and telegram and the interaction with both individuals was great. Above and beyond. Felt as I was being welcomed into a community. Great information and insight was provided on the EUC I was purchasing.

29 mai 2025
Noté 3 sur 5 étoiles

Before the sale prance was excellent

Before the sale prance was excellent
Appreciated the technical expertise and answers to my questions. But after the sale I honestly questioned and asked the community at large if “Next Gen” was a legitimate company as there was zero response to any of my inquiry’s. I felt like I had payed my $360 dollars and that’s all that mattered.

I’m happy that I received my product but I honestly considered for the first time doing a charge back on my credit card because “after sales” support was not a thing I experienced.

22 mai 2025
Logo de Next Gen Mobility

Réponse de Next Gen Mobility

Hi Mitch,

I'm sorry that your email on May 19th went unanswered. That is never our intent and it is our goal of always answering every single email without allowing it to go into the void. That said, we do our best but we are still human and make mistakes.

According to our records, the email that you sent to us on May 19th is the only correspondence that we received from you after you purchased your Roger Charger from us, and it was in regards to requesting shipping information. Your charger was shipped two days later, on May 21st. If you have any support that you need, please reach out to us at support@nextgenmobility.org, or call/text 7 days a week at 213-792-2027. Please be aware that any warranty support for the products that you ordered are handled by their respective manufacturers, but we would be happy to point you in the right direction and will be sure to respond to your emails in a timely manner next time.

Respectfully,,
Rob
Next Gen Mobility

Noté 5 sur 5 étoiles

First Time Buyer & EUC Newbie

While Looking for a PEV to use o travel to work and back I stumbled upon NGM & Nosfet's Aero newly being released. I did my research site wide as well as other companies and their telegrams as well for more indepth information by actually riders. I pulled the trigger definitely not cheap machines but DYOR throughly and compare. NGM was the best option. Just received my Aero this past Friday. Read the manual and the kinks to know... excited to learn and take my time to become part of the community. Already have my eyes on a the next EUC I will invest in in the future, and it will be through NGM!

24 mai 2025
Noté 5 sur 5 étoiles

Next mobility has been responsive from…

Next mobility has been responsive from day one there was slight confusion with my order and I was called and emailed that day. I was allowed to change my order based on the changing landscape here in the US. I accidentally chose the wrong gift card and it was no problem for Rob. I had some follow up questions about parts and he’s been so helpful. Thank you so much again!

6 mai 2025
Noté 5 sur 5 étoiles

First time doing business with Next Gen…

First time doing business with Next Gen Mobility. Heard it from 「wheel good time」 review videos

The full process of my first wheel was a bit longer than I expected, but it was also due to political issues. Overall, I like next gen mobility to keep price affordable and still give timely tracking and shipping information update , and also a gift card.

Their customer service is very good. Online chatting was always responsive and got some answers within 30 minutes or one hour.

I like this kind of response. So I can leave questions and keep on my work, then return to check replies when I can.

14 mai 2025

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