Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Voir plus
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Lisez les avis des autres
Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Voir plus
Bought multiple wheels from Rob, and a charger, all of the highest quality with same day shipping on some orders. Rob makes you feel comfortable buying expensive things on the internet. Highly reccome... Voir plus
I've purchased 2 EUC's from another company and had a great experience. Next Gen Mobility was offering the Nosfet Aeon which I purchased. Rob was great at answering my emails quickly and answering all... Voir plus
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4,9
Excellent
262 avis
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Great customer service
I received periodic detailed updates throughout the entire delivery process — The packaging was intact and well-thought out — Delivery was right on time — The Aero came in perfect condition and was well worth the wait (and price) — Rob has been super helpful with the entire process
28 août 2025
NEVER AGAIN
First wheel delivered was the wrong one. Correct wheel was supposed to have a street tire, but some how they didn't order it?? Idk. I was told a reimbursement of $100 was gonna be issued-that never happened. I WILL NEVER DO BUSINESS WITH NEXT GEN. Total embarrassment of a business. Never, ever, ever getting my hard earned money again. Edit, when Rob called he said we don't have the street tire variant what do you want to do? Well waiting for a few more months isn't worth it, with the riding season almost over. He didn't put that in his response to the post. F Next Gen
26 août 2025
Réponse de Next Gen Mobility
Hi Michael,
We are truly sorry for the issues you experienced. When we discovered that we accidentally sent you a Leaperkim Sherman L, we quickly sought to make it right and send you the wheel that you wanted (Leaperkim Lynx). You then changed your mind and decided that you wanted an EUC variant that was not yet in stock. When our shipment arrived. Unfortunately, Leaperkim did not send us the Lynx that we ordered - you wanted a street tire and we were able to offer you an off-road tire version. When we called you about it, you confirmed that it was acceptable prior to us shipping it out on August 28th.
You will find that the refund was processed on August 29th on our end. Credit card companies don't typically work as fast as we would like, and can sometimes take up to 10 days to fully process the refund and credit your account, so your patience would be appreciated as that timing is out of our control.
We are always striving to do the right thing to ensure customer satisfaction. We apologize for dropping the ball in your situation, and hope that we can earn back your business in the future.
They have the best prices and also very…
They have the best prices and also very friendly and quick to answer staff!
28 août 2025
Cheapest price I could find
Cheapest price I could find. Pre. Ordered because it wasn’t in stock and it still came really quick.
27 août 2025
Rob was super helpful
Rob was super helpful! Still waiting but I know delivery will be smooth
28 août 2025
Great beginner wheel
Great beginner wheel, the review from YouTube is exactly what they talked about.
28 août 2025
Answered all my questions promptly.
Answered all my questions promptly.
Kept me informed on the location and the wheel and when it should arrive. Very professional. I would recommend them to anyone.
27 août 2025
Delivered in 3 days and the Apex's…
Delivered in 3 days and the Apex's build quality is just amazing......still learning so can't speak for it's performance yet but I have no doubt it will live up to the hype😁
25 août 2025
NGM fast warranty.
NGM is great and got my warranty part super fast and mailed it off to one of my strange travel addresses. Thanks again for great customer service and support.
6 août 2025
They always kept me informed
I know this was a long process. That was expected when making a preorder. Next Gen always kept me informed. I will be a repeat customer for sure!!
6 août 2025
Great wheel buying experience!!
Shipped immediately upon shipment arrival (pre-order), communication was perfect with any questions I had and answered almost immediately.
My Vertex Pads were ordered 2 days apart and managed to come same day as wheel.....too cool guys!!
Very attentive and caring team.
Can't really say a bad thing about the experience at all.
Thank you Next Gen Mobility!!!
5 août 2025
Top tier customer service
The customer service is what sets Next Gen Mobility apart from their competitors. Can't recommend them enough.
28 juillet 2025
Very good on time package was pack good
28 juillet 2025
Trustworthy and great prices.
25 juin 2025
Great product
2 juillet 2025
Nextgenmobilty is great I purchased my…
Nextgenmobilty is great I purchased my aero&apex through them I’m completely new to this and have had so many questions about it and electric unicycles in general the customer support is top notch they have a plethora of knowledge and the response time that is so fast no matter the time day or night consistent 30min- 1 hour response time. Show to me that they truly value there customers
1 juillet 2025
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