NHC Group Ltd Avis 33

We have been extremely satisfied with the service and products provided by NHC. The quality of the furniture supplied to our care homes has consistently been of an exceptional standard, offering both durability and a professional finish that complements our care environments perfectly.

Their pricing is highly competitive and represents excellent value for money without any compromise on quality. Deliveries are consistently reliable, well coordinated, and efficiently managed, ensuring a smooth and hassle-free experience throughout.

The team at NHC are professional, responsive, and supportive at every stage of the process, always demonstrating a strong commitment to customer service and satisfaction. We would have no hesitation in highly recommending NHC to any organisation seeking a dependable and high-quality furniture supplier.

We have been extremely pleased with the service and products provided by NHC. The quality of the furniture supplied to our care homes has consistently been excellent, combining durability with a professional finish that works perfectly within our environments.

Their pricing is very competitive, offering great value without compromising on quality. Deliveries are reliable and well organised, making the whole process hassle free.

To deal with they are responsive, helpful, and professional at every stage. We would highly recommend them to anyone looking for a dependable furniture supplier.

Great customer service! Required an Airflow mattress at 4pm on a Friday afternoon, and NHC arranged a next day AM Saturday delivery at no extra cost!

Excellent customer services

I run a 22-bed care home and have used NHC Group for a large number of items including an assisted bath, dining tables and chairs, divan beds, mattresses, headboards, and profile beds with airflow mattresses.

They have been absolutely exceptional. From the very beginning, Paul Keville bent over backwards to look after us. He gave us the best possible price on the assisted bath and even prioritised our order by giving us another customer’s slot who wasn’t in a rush. This cut our delivery and installation time by two-thirds.

Paul also beat every competitor on price for our dining tables and chairs. He was happy for us to order in batches as we gradually ramped up occupancy, which really helped with cash flow and logistics. When we came back six months later for the final batch, Paul and Joseph Wall worked incredibly hard to honour the original pricing even though the list price had increased significantly. That level of loyalty and support is rare.

The quality of the products is excellent, easily the best we’ve seen, yet they still managed to beat everyone on price.

Delivery has always been very quick, especially on beds and high-back chairs. What really surprised me was the delivery team. When we ordered 22 three-quarter divan beds with mattresses and headboards, I expected them to just drop them off. Instead, the guys assembled every single bed in the residents’ rooms. They were friendly, professional, and went the extra mile without being asked. Absolute credit to them.

NHC Group have consistently shown me that I’m a valued customer. Because of the way Paul, Joseph, and the whole team have looked after us, I have no hesitation in saying they will be my supplier of choice for all future care home needs. I cannot recommend them highly enough.

Thank you Paul Keville and Joseph Wall, you’ve been outstanding.

Excellent business communication. product supply and quality are 5/5. team members knowledge of products and services along with installation are exceptional.

very polite team members, efficient and courtious.

100% recommend NHC

Great Customer Service from Gary and Leanne. Gary telephoned to confirm the order and Leanne kept me updated with delivery information. I'm very happy with the bed and hopefully our son will enjoy it in his new bedroom. I feel it's rare to get this level of customer service these days so I was really pleasantly surprised by this.

Ordered bed on Tuesday and was delivered and installed at the care home where I was going on the following Monday. I was very pleased with service. A couple of issues arose but were dealt with efficiently.

I have been dealing with Gareth Hall, Nothing is too much trouble, he goes above and beyond, Gareth has been very helpful, communication has also been excellent, we ordered 3 beds but missing parts Gareth sorted this very quickly for us.

wonderful company who provided exactly what I needed. Polite on the phone and able to answer all my questions. Price was right with a special offer which encouraged me to buy more. I would definitely use them again.

I have been dealing with Harry Welch, to obtain quotes for replacement assisted baths, at some of my Extra Care sites. Nothing is too much trouble, Harry has been very helpful, communication has also been excellent! The end product looks fantastic. The Staff and residents are extremely happy too!

I spoke to Josh, who couldn’t have been more helpful!
He was extremely knowledgeable and and was able to give good advice regarding my purchase.
He was patient and nothing was too much trouble for him.
I had honestly thought that good old
‘ Excellent Customer Service’ like this didn’t exist anymore!
He’s a real credit to his company, and I hope that he get the recognition he deserves.
Many thanks!🙏

I had Josh helping me order a specialist chair. He was absolutely fabulous on the phone and WhatsApp. The service is fantastic as is the price. Thank you.

NHC provided a great service. It was the first time we have used them and items were required urgently. The item was ordered and arrived in good time. Great communication and we will be using them again in the future.

Gary from NHC was very helpful from the start to finish, communication was perfect. I enquired about a profile bed for my father and he advised me on the best choice of bed and mattress. Gary also arranged for delivery for the date requested .The price was very reasonable and quality great.

I have always found Northern Healthcare to be a very responsive company who go out of their way to help their customers.

We have been using NHC Group Ltd as our supplier for our care home equipment for around a month. Our main point of contact Paul Keville who has provided an excellent service. His knowledge of products. deals and their availability is really good. NHC have prompt delivery times and products are always of a good standard... and the complementary tin of biscuits was a bonus!! We are excited to continue to work alongside Paul and his team in the future!

Great service from Gareth and Gary. Good stock levels and competitively priced. I have used them for nearly 10 years now. I would highly recommend.

Very quick service and delivery

Lovely team to work with. Have held a great relationship with them for many years. Always on hand to help.

We here at Marquis Court have used NHC for over 10 years, we are yet to find anything that has not fulfilled our needs here. From the quality of the beds to the hoists and standaids. We have a long standing relationship with Gareth who always strived to help us whenever we needed it. Emma is now the one who gets stuck with our problems and deals with anything we need efficiently. We would strongly recommend any care provider to have a chat with those at NHC if needing equipment.