No instructions supplied with the frame. It was bought as a birthday present and couldn't build it due to lack of instructions. Contacted the firm who apologised and said they would get the instructio... Voir plus
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Lisez les avis des autres
Excellent customer service the staff where very helpful and the two lads who fitted the swing /slide combo where polite and tidy workers.I have two very happy grandchildren who love the new playgroun... Voir plus
L'entreprise a répondu
Lovely to see a family-run local business flourishing. We recently bought a Mt Juliet Climbing Frame from NICF and are extremely happy with the quality of the product and service. The range looks... Voir plus
L'entreprise a répondu
Pizza oven arrived with a damaged door. Without hesitation a new door was sent, no questions asked. A great company to deal with that respond to your issues quickly and efficiently. Would not hesita... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de jouets pour enfants
- Jardinerie
- Magasin de mobilier de jardin
- Magasin d'articles pour l'aménagement paysager
- Parc
- Fabricant de jouets et de jeux
À propos de NI Climbing Frames
Écrit par l'entreprise
About NI Climbing Frames
Bring the fun and excitement of the park to your garden with one of our stunning climbing frames, swing sets or playhouses. We are the largest supplier and installer of climbing frames in Northern Ireland and The Republic of Ireland. We also have a fantastic range of swing sets and playhouses, all of which provide great fun and long-lasting quality. We provide interest free credit for purchases and offer a professional installation service. Our products come with a 10-year anti rot guarantee.
Key Benefits
- Climbing Frames to meet all your children's needs, available in a wide variety of sizes and prices.
- All our climbing frames come pressure treated with a 10 year anti rot guarantee.
- All our products come with a 2 year manufactures warranty (on all parts).
- Whenever we install our climbing frames they get concreted into the ground for maximum stability.
Coordonnées de contact
Unit 1-4 Banbridge Road, NI Climbing Frames, BT636DJ, Gilford, Royaume-Uni
- 02840626150
- info@niclimbingframes.com
- niclimbingframes.com
4,3
Excellent
150 avis
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Awful experience and I would avoid this…
Awful experience and I would avoid this company. I placed the order and rang up on several occasions for updates and everything seemed to be progressing. Just phoned on the completion date and was told they needed an extra £70 for delivery as they missed it off the original order. They sat on my money for 6 weeks and said it would still be a further 3 weeks if I paid the extra delivery as the item had been put on hold. Terrible customer service and would not waste your time. They claimed they emailed me but I received nothing since my order confirmation. I would not waste your time with this company.
19 août 2020
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for your review, very sorry to hear this, we do apologise about this, and that you had originally not been informed of the delivery rate. We will endeavour to ensure this does not happen in the future and again apologise about this hassle!
High quality product!
I had ordered the Mount Juliet Frame and had it installed at the beginning of the week. The kids abolutely love it and I now struggle getting them back in the house! A very sturdy, high quality product which will last us years. Brilliant customer service from the beginning. Would highly recommend.
13 août 2020
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for your review, we really appreciate you taking the time to leave this and wish you and your children years of fun on there climbing frame!
Working for a client who has purchase a…
Working for a client who has purchase a product from. NI.
Took weeks to turn up. Finally got the order. I started to put it up. On the first day found that the 200mil hex had screws where not there. I phoned the company up. And told them the problem. OK there said. There sent a delivery. To my surprise there sent the wrong screws. So two days on the job.compleat waste of time. phoned again. And the service I got was terrible. Got told to go a bit them my self. So I recommend. Don't go any where near this company.
3 août 2020
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for your review, very sorry to hear this, we do apologise that you did not get your 200mm index screws and the replacement's were wrong, we will endeavour to ensure this does not happen in the future, we have increased our quality checks and dispatch processing so this should be mitigated going forward!
Great product and service from this local family-run business!
Lovely to see a family-run local business flourishing. We recently bought a Mt Juliet Climbing Frame from NICF and are extremely happy with the quality of the product and service.
The range looks amazing and we only wish that we had more room to get an even bigger frame!
All communication was very prompt and clear. Very easy to customize and will last for years! The guarantee policy seems great too.
Would thoroughly recommend!
22 mai 2020
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for your review, we really appreciate you taking the time to leave this and wish you and your children years of fun on there climbing frame!
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