NineFit United Kingdom Avis 

Good prices and good service

I am getting seriously concerned. I ordered a ipozon trampoline scooter for me son in 4th December, expected delivery by 16th but it's still not arrived.

The correspondence from customer service has been satisfactory BUT I've still not received any info on when my order will arrive and it's now 22nd Dec an it's a Christmas present for my son.
After reading some reviews I'm seriously worried. It cost a lot more than advertised on other sites but it was the only site that had one available.
Update...
No response to my e mail sent yesterday, I strongly doubt I will be recieving the scooter. this company has singlehandedly
RUINED Christmas for my son, now all I can show him on Christmas Day is the email chain and to tell him I TRIED. I honestly have no words and will be contacting my credit card provider as I see going through the company for refunds is futile.
They have untill Boxing day to either get my item delivered or to GUARANTEE I will have it before the end of December or by Christmas Day if that is at all possible.

I ordered a set of tricams from them. Normally this retails in the UK at about £110 for a set of 6 tricams. On Ninefit's website it had the item listed at £62 marked down from £92 with a clear image of the full set in the listing. When it arrived they had only sold me one of the tricams!! For £62!? It even came with a price tag on saying $27! Completely ridiculous, of course at that price I assumed it was the full set. They won't pay for the return so I now have to pay the return postage, to the USA by the way! On top of the existing postage I already paid (£8). I have no idea where they get off charging almost 3x the amount of money that a UK retailer does and expecting people to buy it. Ridiculous.

Update: after reading other reviews and realising they probably will never give me a refund, I opened a dispute with my bank. Then they leave voicemails and send emails trying to guilt/manipulate me into closing the dispute, saying "they would have given me a refund before but now its too late unless I close the dispute"... definitely scammers.

We ordered 30 hand warmers and 20 footwarmers. Only the hand warmers arrived, and after 3 weeks (and were in a box that had clearly previously been opened)

I requested a refund for the not-recieved 20 footwarmers and was offered a 15% discount or a 30% voucher for future purchases

Offering a 15% discount for a product never received is clearly fraudulent and disgusting

Do not use this company, absolute scam

Product as described. Good quality. Arrived when expected. Well packaged.

Great service great communication

They answered all my questions, quickly and efficiently, kept me up to date on the delivery status, and the scarf itself was lovely 😍

Great company to deal with. Good customer service and although the product is a gift, so not used yet, it arrived safely

Excellent item. Would happily use this company again .

Great experience. Item as described. Good communication. Item arrived in good time. Thank you.

Great communication. Arrived on time in great condition.

Varry , easy and Fast to get information on your product

I ordered an item for my sons birthday and after 3 weeks it had not arrived. I applied to cancel the order for a full refund and was referred to the DHL tracking app which says the item is en route from New Jersey and has been for over a week. NineFit say I cannot have a refund until I return the item. I cannot return the item because it has not been delivered. I would advise others not to purchase from this site.

I was really happy to receive the package to add to my prepping stores. The only problem is the courier left the box downstairs in the hallway. It would have been easier if they brought it to my door.
But I gave a five star for the value of the product.
It’s great not having to worry about expiry dates.

`This company is a SCAM - ignore the positive reviews which must be 100% self generated. I bought a Daiya AS -462 Score Counter 462 Black golf counter watch (order NF#P309782012) - first of all delivery delayed as they advised they did not have black but could deliver pink - which I accepted. I then received a tracking number and a solid piece of metal shaped like a watch with a BLACK nylon strap arrived - £53.62 for something that costs less than 50p and perhaps for a 2 year old pretending to have a watch. Telephone number is a recorded message telling you all agents are busy. Will string you along offering you 30% discount on next purchase or 15% money back!! Avoid at all cost!!! - Jane

Ordered a SF1 driver (mens stiff flex) waited 5 weeks for delivery. What got delivered was a ladies regular flex SF1 driver. Had contact with their help team regarding this and sent them pictures of the ladies driver along with packaging. All i had back was a reply saying "sorry for the inconvenience" ha e sent numerous follow-up up emails but no reply. Fummung is an understatement as the total cost was £539

Delivery was fast item was exactly as described came well packaged and in a box overall I'm very happy with my purchase and everything that the company itself has done

Some good prices but not on everything. Some products need a bit of clarity in the description. Delivery can take a bit longer than most companies but I can accept that from the deal I got.

The racket arrived quite quick and safe, all good!