Terrible customer service. Terrible at replying to emails. Sent my purchase back in exchange for a bigger size but I am yet to hear back after multiple emails and that was over 2 months ago. Shocking
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Lisez les avis des autres
Ordered a top with personalisation for my husband. When it arrived I got the wrong size and no name on the back, trying to get In contact with them has been an absolute nightmare. They don’t reply to... Voir plus
Ordered the Scotland Away shirt 1990 . Was surprised that it was of excellent quality and authentic detail for a replica shirt . Would buy again from this company . Took around 2 weeks to arrive , but... Voir plus
Well, I previously wrote a negative review because I didn’t get my tracking I paid for and had to keep emailing customer service and the shirt went past its expected delivery date. Well it finally a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At 90.+5, we celebrate the beautiful game by bringing back the classics. Our passion is keeping football history alive through high-quality retro replica kits that let fans relive iconic moments and legendary styles. From vintage club shirts to timeless international jerseys, every kit is carefully sourced and crafted to match the spirit of the originals. Whether you’re collecting, reminiscing, or simply looking for a shirt that stands out, we’ve got something for every true football fan.
Coordonnées de contact
Royaume-Uni
- ninetyplus5.co.uk
2,8
Moyen
42 avis
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Initially I was so impressed with the…
Initially I was so impressed with the customer service as I made an error when ordering and it was resolved really quickly allowing me to add to my order but I think it was just to take more money from me.
Delivery is supposed to arrive in UP TO 12 working days, I’m now on day 18 (post has been today so may as well call it day 19!!) and no delivery and no reply to my emails despite saying it would be looked into.
Bought for my son’s birthday and it’ll now be too late to source elsewhere so I’m pretty disappointed. I would think twice before ordering from here and definitely don’t order if you’re in a hurry.
30 octobre 2025
Avis spontané
Delivery took a while but Adam got…
Delivery took a while but Adam got straight back in touch with me when I contacted them and assured me it was all being dealt with, items arrived as described and would definitely use again
17 novembre 2025
Avis spontané
Updated review
Well, I previously wrote a negative review because I didn’t get my tracking I paid for and had to keep emailing customer service and the shirt went past its expected delivery date.
Well it finally arrived a week late. Took over 3 weeks from the date I initially ordered. This part was not good and the fact I paid extra for tracking and didn’t receive this. The customer service was very good and always responded quickly.
The shirt finally arrived and I must say, whilst they are in visually not the original, they are very good. So I thought best to write a fair updated review. If you are looking to purchase, maybe do this a month or so in advance if for a special occasion.
11 novembre 2025
Avis spontané
Delivery was late
Delivery was late. When I telephoned to inquire about the item the person hung up on me and told me to send an email. Terrible customer service.
9 octobre 2025
Paid for tracking on an arsenal shirt…
Paid for tracking on an arsenal shirt and have yet to receive it more than 2 weeks after ordering. Last update was that it was on a plane from China which was over a week ago. I paid extra to ebe able to track it also. Please can someone contact me with an update
3 novembre 2025
Avis spontané
Réponse de 90.+5
If you wish to receive an update please e-mail us at hello@ninetyplus5.com and quote your order number.
Good quality/ service
Ordered a jersey 16 days ago, came within the 12 working days as stated, very good quality, would buy off this website again!
6 novembre 2025
Avis spontané
You are failing to deliver the online orders.
I've been waiting for this order since September 30th and it hasn't been delivered. I left a review on the shop's website and sent them an email, and I also reported it to my bank so they could contact you. I need to know what happened?
1 octobre 2025
Réponse de 90.+5
Thank you for reaching out, and I sincerely apologize for the delay with your order.
After investigating the issue, I can confirm that your items were held up in customs longer than expected, which unfortunately caused the delay in delivery. The good news is that your parcel has now cleared customs and is currently tracking as being at your local processing centre. It should be out for delivery very soon.
Good communication from whattapp order…
Good communication from whattapp order was processed quickly and then had a photo of my order when it was getting packed
1 octobre 2025
Réponse de 90.+5
Thank you so much for your kind words! We’re really glad to hear you had a great experience and appreciated the WhatsApp updates and packing photo. We always aim to keep our customers informed every step of the way.
Great Liverpool Jersey.
The jerseys looks really nice and the fabric breathable wmd fits to size
1 octobre 2025
Réponse de 90.+5
Thank you so much for your great review! We’re thrilled to hear you love the jerseys and that the fit and fabric met your expectations.
Great Website and Products
Shirts arrived within the given timeframe and am really pleased with the quality. I’ll definitely be buying more for Christmas gifts.
22 octobre 2025
Avis spontané
Réponse de 90.+5
Thank you for your wonderful review! We’re so glad you’re happy with your shirts and the quality met your expectations. It’s great to hear you’ll be shopping with us again — we can’t wait to help you find the perfect Christmas gifts! 🎁
Amazing
Customer service I received was great and incredibly helpful.
My order arrived within the allotted timeframe and exactly as described!
So very pleased.
24 octobre 2025
Avis spontané
Réponse de 90.+5
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service and that your order arrived just as expected. Your satisfaction means the world to us — we truly appreciate your support and look forward to serving you again soon! 🌟
Réponse de 90.+5
Thank you so much for your kind words! We're thrilled to hear you found our product great and that we could help make your ordering process smooth. We really appreciate your support!
How can I review an item that I…
How can I review an item that I purchased on the 8th of September I didn't receive and the company don't bother to reply to my email
27 septembre 2025
Réponse de 90.+5
Thank you for your review Trevor. We have attempted to contact you numerous times to update you on your order. Please check spam/junk folders.
90.+5
Products look like they’re good…
Products look like they’re good quality, so 5* for them, delivery was very slow though, so 3* for that. Overall a 4*
27 septembre 2025
Réponse de 90.+5
Thank you for the 4 star review. We're glad that you like the quality of your top and we will do our best to work on delivery timings in the future.
90.+5
Took a couple of weeks to come
Took a couple of weeks to come. Shirts were good, but a few aspects of them make them not authentic/ brand quality, things like seam stitching in a couple of places doesn’t seem 100%.
I liked them and the sizing was good, ordered a large and they size matched that sending out an XL, obviously where it comes from as that would be massive in UK but size was spot on.
12 septembre 2025
Réponse de 90.+5
Thank you for the 4 star review. We're glad that you liked you top and we hope to see you back again soon!
90.+5
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