Was a great experience the things I bought was very expensive in all other websites but I got it here same thing for nearly half price and very fast delivery on time even before time. So will trust th... Voir plus
L'entreprise a répondu
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I purchased a Buffalo ice cream maker last Monday. It arrived promptly as advised on Wednesday. The product was very securely packaged. It is a very good product at an excellent price in comparison to... Voir plus
L'entreprise a répondu
Asked for a quick dispatch as item was urgently needed. Parcel sent that evening and arrived on time. Great communication skills also
L'entreprise a répondu
Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... Voir plus
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4,3
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It just fitted and arrived and was not…
It just fitted and arrived and was not too expensive.
25 mai 2026
Réponse de Nisbets Ireland
Thank you for your kind feedback!
Very fast delivery
Very fast delivery
Product available immediately
Prompt response
Straight to customer service when we rang
20 mai 2026
Réponse de Nisbets Ireland
We're so glad to hear you had such a positive experience with our fast delivery and prompt customer service. Thank you for your kind words!
Never disappointed...great service
19 mai 2026
Réponse de Nisbets Ireland
Thanks so much glad you’re happy with our service!
I ordered a contact grillbecause our…
I ordered a contact grillbecause our own one broke. I rang and ordered and while speaking I asked was it definitely next day delivery to which I was told yes. 4 days later the grill didn't arrive and I rang back and was told "il send an email to the warehouse and it should be with you tomorrow", next day, no sign of the grill so I called back, i got the same response "il send an email to the warehouse and it should be there tomorrow" this happened 4 different days in total and eventually 7 days later I asked to speak to somebody higher up, at this point my business was losing thousands of euro from the lack of a grill (which i remind you, I was told is next day delivery). When speaking to a person in a higher up position I was told "we can't find the grill in the warehouse and will send you some alternative options to choose from".
So 8 days later, 5 calls to customer service, I got what I didn't order.
The grill that was sent is fine, it's the service I got over the 8 day period that was lacking, constantly being told "it will be here tomorrow " then to be told "we don't have the grill" after a week.
Il be using another company to expand my business moving forward.
19 mai 2026
Réponse de Nisbets Ireland
Hi,
I’m really sorry for the experience you’ve had I completely understand how frustrating this must have been, especially given the impact it had on your business. This is not the level of service we aim to provide.
I’ll be reaching out to you today to discuss this further and make sure we address your concerns properly.
Again, sincere apologies for the delays, the miscommunication, and the inconvenience caused
Colm Nisbets Ireland
Only 1 of the three items I ordered has…
Only 1 of the three items I ordered has been delivered.
25 mai 2026
Réponse de Nisbets Ireland
I sincerely apologise for the delay with your order and for the inconvenience caused.
The remaining items are now scheduled to ship within the next 24 hours, and we’re doing everything possible to get them to you as quickly as we can.
Thank you for your patience, and I’m very sorry again for the frustration this has caused. Please don’t hesitate to reach out if you need anything further in the meantime.
Colm Nisbets Ireland
Excellent products at good prices
Excellent products at good prices, clear website and very fast delivery
24 mai 2026
Réponse de Nisbets Ireland
We're delighted you enjoyed our products, website, and fast delivery. Thank you for your kind feedback!
product information
I called customer service looking for advice on which product that would be best suited to our needs.
The customer service representative was very friendy but not very knowledgeable on the products the company sell.
18 mai 2026
Réponse de Nisbets Ireland
Thank you for your feedback, and I’m sorry to hear that your experience did not fully meet your expectations.
We’re pleased to hear that our representative was friendly, but we take your comments regarding product knowledge seriously and will use this to improve our service. Our goal is always to provide both helpful and well-informed advice to support our customers.
If you’re still looking for assistance, we would be more than happy to help you find the most suitable product for your needs. Please feel free to contact us at sales@nisbets.ie to arrange a call, and a member of our team will gladly go through your requirements in detail.
If there is anything further, we can assist you with, please don’t hesitate to reach out.
Colm Nisbets Ireland
tried to pay online on web and payment…
tried to pay online on web and payment didn't go trough twice had to do it over the phone and even tough it was over a week ago on my bank account they are pending (2 pending )
phone and was told they would disappear but haven't yet , you need to annul them for them to disappear
Antonio 0862513574
24 mai 2026
Réponse de Nisbets Ireland
I’m sorry for the inconvenience this has caused.
We have attempted to reverse the two pending transactions on our side this morning; In situations like this, pending authorisations will normally drop off automatically, but the timeframe is determined by your bank.
We recommend contacting your bank directly to request that they release or remove the pending transactions, as they are in the best position to action this.
If you require any confirmation or supporting information from us to provide to your bank, please don’t hesitate to get in touch. You can reach us by email at sales@nisbets.ie, and a member of our team will be happy to assist.
Quick easy ordering and fast delivery
17 mai 2026
Réponse de Nisbets Ireland
Thank you for your kind feedback! We're delighted to hear you were happy with our fast service
Réponse de Nisbets Ireland
We're so glad you enjoyed our products and found our website easy to use. Thank you for your kind words!
Fast service
24 mai 2026
Réponse de Nisbets Ireland
Thank you for your kind feedback! We're delighted to hear you were happy with our fast service
Réponse de Nisbets Ireland
Thank you for your kind feedback! We're delighted to hear you were happy with our fast service
Réponse de Nisbets Ireland
Thank you for your kind feedback! We're delighted to hear you were happy with our fast service
The items that arrived were properly…
The items that arrived were properly packed and delivered.
One item still not here.
Please don't send a paper catalogue.
We shop online with you
20 mai 2026
Réponse de Nisbets Ireland
Thank you for your feedback. We're delighted to hear that your items arrived safely and were well packed.
We're sorry that one of your items has not yet been delivered. We are currently looking into this and will reach out with an update in the coming days.
We’ve also updated your preferences to ensure that you no longer receive a paper catalogue, and we appreciate you choosing to shop with us online.
Thank you again for your comments and for your continued support.
Colm Nisbets Ireland
Great fast service and greatchoice of…
Great fast service and great choice of products at a very resonable price. Very happy!
19 mai 2026
Réponse de Nisbets Ireland
We are so pleased to hear you enjoyed our fast service and product selection. Thank you for your wonderful feedback!
Easy to order
Easy to order, from an extensive collection, prompt delivery, very happy with airpot.
11 mai 2026
Réponse de Nisbets Ireland
We are delighted to hear you found our ordering process easy and are very happy with your airpot. We appreciate your kind words!
Réponse de Nisbets Ireland
We are so pleased you enjoyed our excellent service and products.
Great product delivered on time.
19 mai 2026
Réponse de Nisbets Ireland
We're glad you enjoyed your product. Thank you for your positive feedback; it means a lot to us.
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