Nodax UK Ltd Avis 

324
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Incredible service as always by Nodax! I don’t normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... Voir plus

Noté 5 sur 5 étoiles

Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company. Damian and Magda, were not prepared for me to spend the weekend with any bed to slee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an absolute pleasure to be a customer and buy a bed from this company. I couldn’t recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles

Écrit par l'entreprise

At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(324)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Damian @ NODAX could not have been more…

Damian @ NODAX could not have been more helpful in arranging a suitable delivery date and liaising with ourselves and the delivery courier on the day
In terms of the Double Bed that was ordered it was of good quality and robustly constructed, whilst being simple to assemble.
I fully recommend this supplier to anyone.
Thank you Simon

18 décembre 2024
Avis spontané
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Simon,

Thank you so much for your wonderful feedback! We’re delighted to hear that Damian was able to assist you with arranging a suitable delivery date and keeping everything on track with the courier.

It’s great to know that you’re happy with the quality and sturdiness of the bed, as well as how easy it was to assemble. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Thank you again for choosing us, and we look forward to serving you in the future!

Best regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Good quality bed

Good quality bed, which was easy to assemble. Excellent customer service, would definitely recommend them.

29 décembre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Mrs L O'hanlon,

Thank you so much for your kind words! We're thrilled to hear that you found the bed to be of good quality and easy to assemble. Providing excellent customer service is very important to us, so your feedback means a lot. We truly appreciate your recommendation and look forward to serving you again in the future!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Ordered a bed a year or so ago and was…

Ordered a bed a year or so ago and was very pleased with the service and quality of the bed. So when it was time to order a new bed for our daughter we went back to Nodax. Bed arrived next day just like before and we're very pleased with the look and quality! Daughter loves it!! Was very easy to put together and quicker than the last bed we bought previously, as they now use a rachet tool instead of the allen key. I'm quite impressed with the rachet, as there's many jobs I can use it for. Whereas the allen key would have gone in the bin just like the last one after using it once to build the bed.

6 décembre 2024
Avis spontané
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Robert,

Thank you so much for your kind words and for choosing Nodax again! We’re thrilled that you’re happy with the quality and service, and it’s wonderful to hear your daughter loves her new bed.

We recently upgraded to the ratchet tool specifically to make assembly easier and quicker for our customers, so we’re delighted to know it made a difference for you. It’s always great to hear feedback like this - it motivates us to keep improving! It is also great to know the racket will come in handy for other jobs too!

Thank you again for your support, and we’re here if you need anything in the future. Enjoy the new bed!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

lovely wood

10/10 fast honest

23 novembre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Jane,

Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with the quality of the wood and our service. Your kind words mean a lot to us—thank you for choosing us!
It means a lot to us that you took the time to share your experience—thank you for your support!

If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Noté 1 sur 5 étoiles

The bed was scratched in one visible…

The bed was scratched in one visible area and there was a visible indent in another visible part. On the whole the bed would be good and solid but they packed it like that as there were no signs of damage on the boxes when delivered. Disappointing.

17 novembre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Elena,

Thank you for your feedback, and we’re truly sorry to hear about the issues with your bed. While we’re glad you find the bed to be solid overall, it’s disappointing to know there were visible imperfections. This certainly isn’t the standard we aim for, and we’ll take your comments on board to improve our quality checks. Please don’t hesitate to reach out to our customer service team and send us the photos of the problem so we can assist you further.

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Excellent communication from Nodax…

Excellent communication from Nodax throughout the process. The bed is now up and looks great. It's strong and sturdy and as a small double makes the small room it is in look like a proper double room

20 novembre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Mrs Laura,

Thank you for your wonderful feedback! We’re thrilled to hear that the bed not only looks great but also adds to the feel of your room. It’s great to know you found our communication helpful throughout the process. If you need any assistance in the future, we’re always here to help. Enjoy your new bed!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Great bed and customer service

Really solid well made bed and great customer service and communication from Magda. I accidentally put the wrong delivery address on the order, but I emailed Nodax to please amend it and Magda responded straight away with confirmation of the new delivery address. In the world of faceless online companies that do not respond to emails it is refreshing to use a small company who offer good customer service. The bed is really well priced too!

13 novembre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Andrew,

Thank you so much for your thoughtful review! We're delighted to hear you’re happy with the bed's quality and found it to be a great value. It’s wonderful to know Magda and the team could assist you promptly with the delivery address issue—your kind words about our customer service mean a lot to us. If you need anything in the future, don’t hesitate to get in touch. Enjoy your new bed!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Very easy to put together

I bought the super king, it was very easy to put together, I did this alone and managed fine. Solid sturdy bed. If buying a super king or king size make sure they send extra washers. Couple of washers missing but they sent some out in the post.

Very happy with my bed

29 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Miss Aicha,

Thank you for your review! We’re so glad to hear you’re happy with your super king bed and found it easy to assemble, even on your own! It’s great to know the bed feels solid and sturdy. We appreciate your patience with the missing washers, and we’re pleased we could quickly resolve that for you. Thank you for choosing us, and we hope you enjoy your bed for years to come!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Superb company

Superb company. I have purchased 4 orders with Nodax and they are superb. Quality of items are outstanding and the aftercare cannot be faulted. Damian and the entire team could not do enough to ensure our purchase end to end was seamless and we would not consider shopping anywhere else. Many thanks Nodax. Elaine

7 novembre 2024
Avis spontané
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Elaine,

Thank you so much for your kind words, Elaine! We’re thrilled to hear that you’ve had such a positive experience with Nodax and that the quality of our items and aftercare has impressed you. Damian and our entire team are so pleased to know they’ve made your shopping experience seamless. We truly appreciate your loyalty and look forward to assisting you again in the future. Many thanks for your continued support!

Kind regards,
Magda
Nodax UK LTD

Noté 5 sur 5 étoiles

Happy customer 😊

Not disappointed with this bed at all! Ordered the Aurora king size in Oak and it’s beautiful. Very happy with the quality of the wood and how easy it was to put together.

23 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Abbey,

Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your Aurora king-size bed in oak. It’s great to know you found the quality of the wood excellent and the assembly process easy. We’re glad it’s been a positive experience for you!

If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Noté 4 sur 5 étoiles

Easy assembled sturdy bed

Delivery was relatively quick and the bed was so easy to assemble, but at the same time made from good quality material and sturdy.

23 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Andy,

Thank you for sharing your feedback! It’s great to hear that the delivery was quick and the bed was easy to assemble. The fact that it’s sturdy and made from good quality material is definitely a bonus!

If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Noté 4 sur 5 étoiles

Good service Delivery was fast and…

Good service Delivery was fast and friendly. Bed frame was easy to ensemble. Friendly and eco package. Bed seams fine may be one of negatives for my point of view is that the heathers gap is to big and the pillows falls from the bed. We got the extra space for under is well
Made and useful. Just need to have some time to see the strength of the bed. For now all is good.

21 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Jorge,

Thank you for your feedback! We're glad to hear you enjoyed the fast and friendly delivery and the eco-friendly packaging. It's great that the bed frame was easy to assemble and that the under-bed storage is practical. We appreciate your note on the headboard gap and will pass this along to our product team. Thank you again for choosing us, and we hope your bed continues to meet your expectations!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Very pleased with order

Very pleased with my order. I noticed an error on delivery address after placing, emailed customer services and had a reply within minutes. Decent quality for flat pack furniture and good value for money.

13 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Mr Holden,

Thank you so much for your feedback! We’re thrilled to hear you’re pleased with your order. Our customer service team strives to respond promptly, and we’re glad we could help with the delivery address issue. Enjoy your new furniture, and thank you for choosing us!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Would recommend!

Excellent quality and friendly business. I appreciated our interaction.

8 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Ioanna,

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the excellent quality of our products and that you had a positive experience with our business. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

The bed frame was of high quality

The bed frame was of high quality. Got a call from the company when I ordered it to make sure I am aware of the size of the bed (European size). Happy I ordered it along with mattress from the same company. No issue with my delivery at all everything went as planned and the delivery guys were great too.

7 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Mary,

Thank you for your excellent feedback! We're delighted to hear that you're pleased with the quality of the bed frame and that our team reached out to confirm the size, ensuring everything met your expectations. We're also happy the delivery process went smoothly, and our team provided great service.

We truly appreciate your trust in ordering both the bed frame and mattress from us. Feel free to reach out if you need further assistance—we’re always here to help!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Quick delivery and good communication

Quick delivery and good communication. The bed is sturdy and fairly easy to assemble. This is our second bed from Nodax; the first one has proved sturdy and durable for our adult son, and we have therefore bought the second one for our teenage daughter.

6 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Mette,

Thank you for your continued support and for sharing your experience! We’re thrilled to hear that our beds' quick delivery, communication, and quality met your expectations once again. It's lovely to know that the first bed has been sturdy and durable for your son, and we're confident the second one will be just as reliable for your daughter. If you need further assistance, feel free to contact our customer service team.

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

All good

All good. Bed arrived on time easy to build. One to watch though is when I ordered I ordered a different colour. The invoice that I don’t look at clearly stars the colour that arrived… not a biggie as we can cope with colour and it wasn’t noticed until
After the build…

6 octobre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Ged,

Thank you for your review! We’re glad the bed arrived on time and was easy to assemble. We apologize for the mix-up with the colour and appreciate your understanding. If you’d like to discuss this further or need any assistance, please don’t hesitate to contact our customer service team. We are always here to help.

Kind regards,
Magda

Noté 5 sur 5 étoiles

Well made solid bed

Well made solid bed and easy to put together for one person. No problem with the delivery and I had a courtsey phone call from the business which was a nice touch. Only thing I'd recommend to Nodax is to upgrade the supplied allen key as it stripped after 3 bolt uses.

23 septembre 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Peter,

Thank you for your kind words! We’re delighted to hear that you're happy with the quality of the bed and that the assembly was straightforward. It's great to know the delivery went smoothly and that you appreciated our courtesy call.

We appreciate your suggestion about the Allen key. We wanted to let you know that we recently upgraded our assembly tools and now include a ratchet instead of an Allen key to make the process even easier. We're continuously working to improve our products and services, and your feedback helps us do just that. We will send the ratchet today via Royal Mail, and we’re confident it will make future assembly much easier for you.

Your feedback means a lot to us, and we look forward to serving you again.

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Great customer service - very responsive

Despite some small errors with the product we received, customer support was very quick, worked with us and helped to correct the issue immediately. We reccommend this brand to anyone

15 août 2024
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Blazej,

Thank you so much for your kind feedback! We're glad to hear that, despite the initial issues, our customer support team was able to assist you promptly and resolve everything to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your understanding. If there's anything else we can do for you, please don't hesitate to reach out!

Kind regards,
Magda
Nodax UK Ltd

Noté 5 sur 5 étoiles

Failed delivery, but…

Sadly I did not receive my order due to DX failing to deliver the product in its entirety, leading to me having to reject delivery.

Thankfully Magda at the company handled the situation well. From what I can see, the products look great and maybe I will return in the future but their courier does seem to let them down at times so perhaps they need to address this situation before the courier starts to effect their reputation - they are certainly losing them money.

12 septembre 2024
Avis spontané
Logo de Nodax UK Ltd

Réponse de Nodax UK Ltd

Dear Shaun,

Thank you for your understanding and for sharing your feedback. I sincerely apologize for the inconvenience caused by the failed delivery. I completely understand how frustrating this must have been for you, and we are actively working to address the issues with our courier.

It’s great to hear that you are pleased with what you’ve seen of our products, and we genuinely hope to have the chance to serve you again in the future. Your comments are invaluable in helping us improve the service.

Thank you again for your patience and understanding.

Best regards,
Magda
Nodax UK Ltd

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus