Sofas & Stuff Avis 5 243

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just taken delivery of our new sofa. We cannot recommend Sofas & Stuff highly enough. The whole experience has been excellent. All the sales staff were extremely helpful and knowledgable. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have looked at many sofas in various places over the last few months but this was the best experience by far. Dominic took the time to understand the interior of our home, how our room would be us... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Cheltenham store and met Sally and Tatia. They are both great with a wonderful knowledge of the range, both in terms of style and fabric. They have set up the showroom beautifully and you... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Artisan créateur de meubles
  5. Magasin de meubles de salon
  6. Magasin de canapés

Écrit par l'entreprise

Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The most amazing personalised…

The most amazing personalised experience ever! Have had many sofas over the years from Sofa workshop and was introduced to Sofas and Stuff by a wonderful lady who bought my old sofa and she introduced me to this wonderful company. Paola from St Albans was exceptional and there were absolutely no questions asked when I had to return my chair. Hayley from customer care was unbelievable and there was no problem at all in getting the resolution. From the delivery team to customer care the overall experience has been exemplary. A real credit to the owner Andrew, who I remembered from over 30 yrs ago at Sofa Workshop in Tottenham Crt Rd, London
As a company, you must be extremely proud. You take the utmost care in helping us choose the right sofa and the right material and the whole service is really individualised.
I am thrilled.
Thank you Sofas and Stuff.
Lucy

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I love my sofa and it was delivered…

I love my sofa and it was delivered when expected by friendly efficient people. Great. Thank you

8 mai 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good morning,

Thank you so much for your lovely review. We’re delighted to hear you love your sofa and that everything was delivered as expected. It’s wonderful to know our delivery team provided such friendly and efficient service.

We really appreciate your kind words and hope you enjoy your sofa for many years to come.

Best wishes,
Sofas And Stuff

Noté 5 sur 5 étoiles

Excellent service by all

Excellent service by all. Great delivery by Gary, Dom and Stuart. Professional, friendly and helpful. Two beautiful sofas looking stunning.

7 mai 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good morning, Kay.

Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience from start to finish. Gary, Dom and Stuart will be so pleased to know their professionalism, friendliness and helpful service made such an impression.

Most importantly, we’re thrilled your beautiful new sofas are looking stunning in your home, we hope you enjoy them for many years to come.

Best wishes,
Sofas And Stuff

Noté 5 sur 5 étoiles

Amazing custom service from Janina in…

Amazing custom service from Janina in Nottingham showroom. Really helped me decide on what I need for my dream sofa! The quality is amazing and it looks amazing. Thank you for all your hard work!

1 mai 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Nicola.

Thank you so much for your lovely review. We’re delighted to hear that Janina in our Nottingham showroom was able to help you find your dream sofa. We’ll be sure to pass on your kind words to her.

It’s wonderful to know you’re so happy with both the quality and the final look of your sofa, that’s exactly what we aim for. Thank you again for choosing us and for taking the time to share your experience.

Best wishes,
Sofas & Stuff

Noté 5 sur 5 étoiles

Excellent service

From the people arranging delivery in the office to Martyn and Jake who delivered our sofa they were very professional, helpful and polite. Nothing was a problem, and they arrived at the time arranged. It was very helpful to receive a text message giving a time and the opportunity to say if any issues.

30 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon.

Thank you so much for your lovely feedback.

We’re really pleased to hear that everything from the delivery arrangements through to Martyn and Jake on the day went so smoothly. We’ll make sure they and the wider team hear your kind words, it’s always great to know their professionalism, care and punctuality made a difference.

We’re also glad the delivery updates and text notifications were helpful; we know how important it is to feel kept informed throughout.

Thank you again for taking the time to share your experience.

Warmest wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Outstanding service and beautiful quality sofas

I recently purchased two sofas from the Tunbridge Wells showroom at Sofas & Stuff, and I couldn’t be happier with the experience. Martina was incredibly helpful throughout—she gave us plenty of time to make our decision without any pressure and demonstrated excellent knowledge about the vast array of products.

The delivery service was fantastic, with everything running smoothly from start to finish. I’m so glad I chose to buy my sofas from here—the quality is outstanding, and the whole process exceeded my expectations. Highly recommend!

24 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, K Black.

Thank you so much for your wonderful feedback, we’re absolutely delighted to hear how happy you are with your new sofas.

It’s especially lovely to hear that Martina looked after you so well at our Tunbridge Wells showroom. She takes great pride in offering relaxed, knowledgeable guidance, so your kind words will mean a lot to her and the team.

We’re also pleased the delivery went smoothly and that everything met your expectations from start to finish.

Most of all, it’s great to know you’re so happy with the quality of your sofas, that’s exactly what we aim for.

Thank you again for choosing Sofas & Stuff and for recommending us.

We hope you enjoy your new sofas for many years to come.

Warmest wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Excellent Sofa and First Class Delivery Team

We have just taken delivery of our new sofa. We cannot recommend Sofas & Stuff highly enough. The whole experience has been excellent. All the sales staff were extremely helpful and knowledgable. The choice of fabric, cushions and options available is fantastic. You really do get truly bespoke furniture of the highest quality. And a very big thank you to Martin and Shawn, the delivery team. They were so careful with everything and did a first class job.

2 mai 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Topper.

Thank you so much for your wonderful feedback, we’re absolutely delighted to hear you’re so happy with your new sofa.

It’s great to know the whole experience felt excellent from start to finish, and that our showroom team were able to guide you through the fabrics, cushions and bespoke options. We take real pride in offering that level of choice and craftsmanship, so your comments mean a lot.

A special thank you as well for recognising Martin and Shawn. We’ll make sure they hear your kind words, they’ll be really pleased to know their care and attention made a difference on delivery day.

We hope you enjoy your new sofa for many years to come.

Warmest wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Great!

Received my second order via the Walton on Thames showroom - delivery from Jake and Shane today - my sofa and service received is everything I expected. Thank you very much.

2 mai 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, CLJ.

Thank you so much for your lovely message and for choosing us again.

We’re delighted to hear that everything with your sofa and service met your expectations, and that Jake and Shane took good care of your delivery.

We’ll be sure to pass on your kind words to them and the Walton-on-Thames showroom team, it will mean a great deal.

We truly appreciate your continued support and hope you enjoy your new sofa for many years to come.

Warmest wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Wonderful Sally and Tatia at the Cheltenham store

Visited the Cheltenham store and met Sally and Tatia. They are both great with a wonderful knowledge of the range, both in terms of style and fabric. They have set up the showroom beautifully and you can get a terrific insight into the stunning range. We have two of the Alwinton chairs and are super happy. We look forward to getting more advice and superior customer care from Sally and Tatia. Highly recommended!

30 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Timothy.

Thank you so much for taking the time to share such lovely feedback.

We’re delighted to hear you enjoyed your visit to our Cheltenham store and that Sally and Tatia looked after you so well. They take real pride in their product knowledge and in creating a welcoming, inspiring space, so your kind words will mean a great deal to them.

It’s wonderful to know you’re so happy with your Alwinton chairs too, a brilliant choice.

We’re looking forward to supporting you again whenever you need further advice or inspiration.

Warmest wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Very happy customer

A wonderful experience from my several visits to your Bristol and Cheltenham shops to delivery by the team from Milton Keynes. The whole team seem to enjoy their jobs.

30 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Gill.

Thank you so much for your kind words, it really means a lot to us.

We’re delighted to hear that you had such a positive experience across our Bristol and Cheltenham shops, right through to delivery from our Milton Keynes team. We work hard to make every step feel welcoming and seamless, so it’s wonderful to know that came across.

We’ll be sure to share your feedback with the whole team, they’ll be thrilled to hear it.

Thank you again for taking the time to share your experience.

Warmest wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Customer Service at its best

The whole experience was exceptional, we spent a while with Ashley in your Tunbridge Wells Store, who gave us such excellent service being there when we needed her and recognising when we need time to discuss and think about our options. We spent a while pondering over firstly your range of sofas with so many to choose from then we were amazed at our choices of fabrics and the swatches arrived very quickly so we could decide at home. Ashley spent time making sure we got the best out of our 2 sofas my husband and I have quiet a difference in height so had different requirements these were considered and we had changes made to height, comfort levels and size of footstool which made it feel a very bespoke service, seeing the sofas in our chosen colours on the computer also helped. The wait was worth it, Gary & Stuart arrived on time and built a rapid relationship with us they were both very personable and gave us lots of suggestions about how to look after our furniture. Thank you to the whole team wonderful customer service.

28 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Sharon.

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that your experience at our Tunbridge Wells store with Ashley was so exceptional.

It’s wonderful to know she struck the right balance in being there when you needed guidance while also giving you space to explore your options. We’re especially pleased that her support helped you navigate our range of sofas and fabrics and that the swatches arrived quickly to help with your decision at home.

We’re also glad to hear how carefully your individual requirements were taken into account, from adjustments in height and comfort to the footstool sizing, and that the visualisation of your sofas helped bring everything together. Creating that truly bespoke experience is something we take great pride in.

It’s lovely to hear that Gary and Stuart completed the experience with a punctual, friendly and helpful delivery, and that they were able to offer useful advice on caring for your furniture.

Thank you again for your kind words and for recognising the whole team. We’re thrilled you’re happy with your new sofas.

Warm regards,
Sofas & Stuff

Noté 5 sur 5 étoiles

Fantastic customer service and expertise!

We have looked at many sofas in various places over the last few months but this was the best experience by far. Dominic took the time to understand the interior of our home, how our room would be used and even made us think quite differently about making the layout work better for us.His knowledge of the range of furniture and fabric is clearly extensive. He made suggestions of how textures, colours and patterns could be used and brought the vision to life by suggesting wall paint colours and art work. We are most grateful for his warmth, expertise and creativity!

19 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Helen.

Thank you so much for your wonderful feedback. We’re delighted to hear that your experience with Dominic stood out so positively after your recent sofa shopping journey.

It’s great to know he took the time to really understand your space and how you use it, and that his knowledge of fabrics, textures and design helped bring new ideas to your home. We’re especially pleased he was able to inspire you with wider suggestions to help shape your overall interior vision.

We truly appreciate your kind words about his warmth, expertise and creativity, and we’ll make sure they’re shared with him.

Thank you again for choosing us.

Warm regards,
Sofas & Stuff

Noté 5 sur 5 étoiles

Excellent delivery service

Excellent delivery service, Gary and Stuart were helpful and professional. They were able to give great advice on sofa care.

28 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Peter.

Thank you so much for your kind review. We’re delighted to hear that Gary and Stuart provided an excellent delivery service and that they were both helpful and professional throughout.

It’s also wonderful to know they were able to offer great advice on sofa care. We’ll be sure to pass on your lovely feedback to them both.

Thank you again for choosing us, and we hope you enjoy your sofa for many years to come.

Warm regards,
Sofas and Stuff

Noté 5 sur 5 étoiles

Thanks Dave and Shane for a smooth and…

Thanks Dave and Shane for a smooth and friendly delivery! The new chair looks great!

28 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Maddie.

Thank you so much for your lovely review. We’re delighted to hear that Dave and Shane provided a smooth and friendly delivery experience, and that your new chair looks great.

We’ll be sure to pass on your kind words to them both. Thank you again for choosing us, and we hope you enjoy your new chair for many years to come.

Warm regards,
Sofas and Stuff

Noté 5 sur 5 étoiles

THE PERFECT SOFA FROM SOFAS & STUFF

We had the very good fortune to visit Sofas & Stuff in WALTON earlier this year when we met Lawrence and subsequently Lana - two very kind and knowledgable people who guided us very gently through the complexity of a sofa purchase! They made the experience so easy and spent endless time with us sharing their invaluable knowledge. We purchased the most amazing sofa and we love every bit of it and we are forever grateful to this wonderful store. Yes we did look at other companies but nobody compared to Sofas &Stuff! The delivery was precisely as confirmed and the delivery team made sure that we were happy with our purchase before leaving us with a care package .. if only every home purchase was as professional as this. Our sofa is a work of art so a very big thank you indeed to Lawrence and Lana for your kindness and interest in making our dream come true🙏🙏🙏

27 janvier 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Barbara.

Thank you so much for your truly wonderful review. We’re absolutely delighted to hear how much you enjoyed your experience with us at Walton and that Lawrence and Lana were able to guide you so thoughtfully through your sofa purchase.

We know choosing the perfect sofa is an important decision, so it means a great deal to hear that their knowledge, care and patience helped make the process feel easy and enjoyable. We’ll be sure to pass on your kind words to them both.

It’s fantastic to know that you love your new sofa and see it as a work of art – that is exactly what we hope every customer feels when their sofa arrives. We’re also pleased that the delivery went smoothly and that our team ensured everything was just right for you.

Thank you again for choosing Sofas & Stuff and for sharing such heartfelt feedback. Enjoy every moment with your beautiful new sofa.

Warm regards,
Sofas & Stuff

Noté 5 sur 5 étoiles

Excellent Service

From the first point of contact Dominic was friendly personable and professional. He was very knowledgeable and informative and guided us through the options, nothing was too much trouble. Super quality and choice of products. A very pleasant experience, thank you.

21 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Burt.

Thank you so much for your wonderful review. We’re delighted to hear that Dominic made such a positive impression with his friendly, professional approach and expert guidance. It’s great to know he helped you explore the options and made the whole process enjoyable and stress-free.

We’re also so pleased that you were happy with the quality and choice of our products. Creating a pleasant experience for every customer is exactly what we strive for.

Thank you again for your kind words and for choosing us.

Warm regards,
Sofas and Stuff

Noté 5 sur 5 étoiles

Very happy sofa owner

We visited the Tunbridge Wells showroom to pick our sofa and all of the staff there were wonderful and very patient with us when it came to choosing our sofa. It has arrived today and it is perfect! A huge thank you to Jake and Shane who delivered it today, you were brilliant! Would highly recommend anyone choosing a sofa from the company.

25 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good Morning, Nicci.

Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience in our Tunbridge Wells showroom and that the team made choosing your sofa an enjoyable and relaxed process.

It’s fantastic to know your sofa has now arrived and that it’s perfect. We’re also so pleased to hear that Jake and Shane provided a brilliant delivery experience, and we’ll be sure to pass on your kind words to them both.

Thank you for your recommendation and for choosing Sofas & Stuff. We hope you enjoy your new sofa for many years to come.

Warm regards,
Sofas and Stuff

Noté 5 sur 5 étoiles

Sofas just arrived and it is absolutely brilliant

Sofas just arrived and it is absolutely wonderful. Nick and all the team at the Henley on Thames store were just brilliant, every step from selection to ordering to delivery by Gary and Stuart was seamless. Great customer service, end to end. Highly recommend..right, off for a sit down!

24 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good morning, Morag.

Thank you so much for your fantastic review. We’re delighted to hear that your new sofa has arrived and that you think it’s absolutely wonderful.

It’s lovely to know that Nick and the team at our Henley-on-Thames showroom made every step of the journey seamless, from choosing the perfect sofa through to ordering and delivery. We’re also so pleased to hear that Gary and Stuart provided a great delivery experience.

Providing excellent customer service from start to finish is exactly what we aim for, so your kind words mean a great deal to us.

Thank you for your recommendation - and now the most important part… enjoy that well-earned sit down!

Warm regards,
Sofas and Stuff

Noté 5 sur 5 étoiles

Extensive choice and great quality

Extensive showroom to test out all the sofas. Very helpful staff with great knowledge and plenty of time to answer any questions.

12 mars 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Karen.

Thank you for your lovely review. We’re delighted to hear you enjoyed visiting our showroom and had the opportunity to try out the sofas in person.

It’s great to know our team were helpful, knowledgeable, and able to give you the time and support you needed to make your decision. We really appreciate your kind words and hope to see you again in the future.

Best wishes,
Sofas and Stuff

Noté 5 sur 5 étoiles

Great customer service

Dave and Shane offered great customer service when delivering our sofa. They were very pleasant and helpful. I couldn’t ask for more!

22 avril 2026
Avis spontané
Logo de Sofas & Stuff

Réponse de Sofas & Stuff

Good afternoon, Peter.

Thank you so much for your kind review. We’re delighted to hear that Dave and Shane provided such great customer service when delivering your sofa, and that they were pleasant and helpful throughout.

It’s wonderful to know everything went smoothly and that you were so happy with the experience.

Thank you again for choosing us.

Best wishes,
Sofas and Stuff

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus