Nom Nom Avis 1 849

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I received responsive and immediate action in reschedulung orders when I suddenly had to travel. The food came promptly and when predicted allowing Arty a food filled vacation at the kennel while we w... Voir plus

Noté 4 sur 5 étoiles

As suggested in the title, Nom Nom's food is the best I've purchased for my dog; I've purchased premium dog food for over 8 years. As good as the food is, management seems to be in love with rules tha... Voir plus

Noté 5 sur 5 étoiles

I have been using other fresh food delivery before but I’m really thankful that we switched to NomNom as it’s kinder to my dog’s semsitive tummy. Her digestion seems better now. I like that I can real... Voir plus

Noté 3 sur 5 étoiles

Our dog is a picky eater and we have tried other frozen foods. Our dog really likes the chicken formula but the packaging is a problem. When it comes the packages are bound together with rubber bands... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Nom Nom is healthy, fresh food for dogs and cats Nom Nom delivers delight to your dog’s day. Our variety of vet-developed meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Visit www.nomnomnow.com or contact us at care@nomnomnow.com to learn more


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Our Husky loves this stuff.

Our Husky loves this stuff.I/We really like the way it looks in the packaging.This food looks and smells like it should.We add it to his normal food witch is Fresh Pet.He has been enjoying this for some time now.

20 mars 2025
Noté 3 sur 5 étoiles

Dislike how packed/rubber bands damaging packets

The rubber bands used when packing are on so tight they have cut into multiple packs causing them to open and leak when thawing out. I reached out to customer service and requested that rubber bands not be used when packing, but just recently received a shipment of food and the rubber bands are still being used and are still wedged into the packs, not sure how many more may be damaged and won’t know until thawing out and they start leaking on refrigerator shelf.

8 mars 2025
Noté 3 sur 5 étoiles

It is difficult to give an accurate…

It is difficult to give an accurate assessment of my dog's reaction to your food because he is currently having some medical issues and has little interest in food. He has two doctor's appointments scheduled this week to determine a course of treatment. Unfortunately the order had shipped before he developed the lack of appetite.
One criticism I have about the delivery of the food is that several packets are bound together with rubber bands and it is difficult to separate the frozen packets to make them fit in the freezer. It is difficult prying them apart.

6 mars 2025
Noté 5 sur 5 étoiles

I'm no longer cleaning up dog puke…

I'm no longer cleaning up dog puke daily! My 8 yr old Zeke would eat, drink, and promptly throw up. Tried sensitive skin and stomach kibble, using a water dish that controls the amount of water he gets; still puking. Since I replaced half the kibble with NomNom, no puking. I'm thrilled! Wish I could afford no kibble and all NomNom, but the budget does not allow. Thank you!

28 février 2025
Noté 4 sur 5 étoiles

Great Quality Food/Poor Packaging

My dogs love the food but the packaging/shipping leaves much to be desired. The food is banded together then frozen which makes it messy and difficult to remove from the individual package.

26 février 2025
Noté 3 sur 5 étoiles

Possible QC issues in production

I have been a Nom Nom customer for almost 3 years. I have two miniature poodles who are (who would have guessed??) very picky eaters, and one of which has chronic GI sensitivities. He also doesn't care for waiting to relieve himself if you miss "his" window, but I digress.

Nom Nom has generally provided great food for the boys. We eventually eliminated the pork and chicken recipes from their diet, as the "poods" didn't prefer them and would occasionally turn their noses.

Recently though I have seen a marked decline in quality control of their beef recipe; I am getting packages all over the map in terms of color and consistency. I wanted to report that here; it does appear to me that they are having issues with their production. I also noticed greater variance in the weight of the food packages (ours are supposed to be 350g each), although in this regard they have never been as accurate as I would prefer to be honest.

Hopefully they get their issues worked out soon! They have been a great company overall, I'd hate to have to look elsewhere.

Oh and for what it's worth, we tried Farmer's Dog and Milo & Otis prior to landing on Nom Nom. I found Nom Nom to be superior, but that was 4 years ago so the comparison could certainly be different now.

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

My dog loves this food

My dog loves this food! She is always excited for mealtime and lets me know when it’s time to eat. Her coat is so soft and shiny and she doesn’t have her skin allergies anymore.

15 février 2025

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