I miss old days where everything was working fine with Cardinity. Our business is very legit in the country were it was approved and verified and even so they don’t even want to hear our business st... Voir plus
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We have used TP for the past 18 months for card payments on our remittance business. Since lock-down the team at TP have worked with us to integrate POS, MOTO and ECOM receipts into our new CRMS with... Voir plus
L'entreprise a répondu
Professional and trustworthy. I am coming from a competitor who has failed me in every possible way as a payment operator, hence I was sceptical if anyone out there can actually help me. I found Total... Voir plus
L'entreprise a répondu
I was pretty hyped to get on board with this solution - The positive reviews sold me but the problem is i couldn't even get on contact with the team (I only got the same automatic email from the sales... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded in 2021, Nomupay is on a mission to solve the complexities of cross-border payments and empower merchants to expand globally without limits. Our comprehensive payment solution integrates pay-ins, payouts and acquiring services into a single seamless platform. With strategic acquisitions in Asia, EMEA and Europe, such as acquiring Total Processing in 2023, we provide tailored solutions for e-commerce merchants, marketplaces and other businesses with unique payment needs. We’re committed to making global commerce easier, one payment at a time. In 2025, Nomupay and Total Processing merged following the acquisition in 2023, so Total Processing's past reviews are now part of this Trustpilot page.
Coordonnées de contact
Royaume-Uni
- help@nomupay.com
- nomupay.com
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Fantastic support from Melisa at Total…
Fantastic support from Melisa at Total Processing, can't speak highly enough of her, she kept us updated at all times and helped resolve a huge problem we had that was stopping customer subscriptions.

Réponse de Nomupay
We are highly satisfied with the…
We are highly satisfied with the ongoing support, as we consistently receive timely responses.

Réponse de Nomupay
I cannot overstate the value that Simon…
I cannot overstate the value that Simon and the Total Processing team have brought to my business.
After years of dealing with unreliable payment processors, frequent outages and poor communication from other providers, finding Total Processing has been transformative.
Since Simon first reached out in 2023, the level of service has far exceeded any previous supplier. The onboarding process was seamless, and Simon's ongoing support, expertise and advice have been invaluable.
Total Processing stands out as the by far payment processor I've worked with, and I look forward to continuing our partnership across multiple projects in the future.

Réponse de Nomupay
Dealt with Lee from customer support
Dealt with Lee from customer support. Very helpful and responded quickly to all my queries.

Réponse de Nomupay
Special thanks to Melisa
Thank you Melisa Arnott for your assistance. Always helpful and we appreciate that.

Réponse de Nomupay
Fantastic payment provider and business…
Fantastic payment provider and business partner. Fully transparent, knowledgeable and do what ever they can to make sure its a great experience for the customer!!

Réponse de Nomupay
Speedy comms and positive resolutions
Melisa is fantastic with helping resolve any issues. Speeds comms and always a positive resolution!

Réponse de Nomupay
I recently used Total Processing for soem help
I recently used Total Processing for my business and had an outstanding experience, especially thanks to the operator, Furgal. The setup was seamless, and the platform itself is very user-friendly, making it easy to integrate with my existing systems. Furgal was incredibly helpful and responsive, answering all my questions and providing guidance every step of the way. His expertise and patience made a big difference, and I felt fully supported throughout the process. Highly recommended for any business looking for reliable payment solutions and excellent customer service!

Réponse de Nomupay
Seamless Integration and Unmatched Support!
We've been working with Total Processing for a while now, and the experience has been exceptional. Their payment solutions are not only robust and secure but also incredibly easy to integrate with our e-commerce projects. The team at Total Processing consistently goes above and beyond, providing quick responses and actionable insights whenever we need support.
It’s rare to find a partner that aligns so well with our values of reliability and client success. Highly recommend Total Processing to any business looking to elevate their payment processes!

Réponse de Nomupay
This company does not own any of their…
This company does not own any of their own technology and white label others, as a result, everything is slow, and mostly it doesn't work properly.
We lost a lot of money and moved processors within a few months.

Réponse de Nomupay
I cannot fault Total Processing
I cannot fault Total Processing, They are extremely helpful and easy to work with. Fergal went above and beyond to get my issue fixed that was not even caused by them. I am so glad to have there support on hand if it is needed. Thank you Fergal and the rest of your team for getting me up and running.

Réponse de Nomupay
Absolutely great experience
Absolutely great experience, customer care has been second to none in the set up of my high risk processing for my business. I would recommend Total Processing to everyone. Thank you!

Réponse de Nomupay
I had an excellent experience with Melisa at Total Processing
I had an excellent experience with Melisa Arnott at Total Processing support. She was incredibly helpful and friendly throughout our interaction. Melisa clearly knows her stuff and conducted herself with the utmost professionalism. Highly recommended!

Réponse de Nomupay
Service is very perfunctory.
Service is very perfunctory.
After asking for a lot of information, the processing time was very long.
After many days, I received only a very short reply just saying "your application will be declined".
When I asked for the reason why application had failed, I was met with a very rude attitude and "your inquiry is now closed" to ended the conversation.

Réponse de Nomupay
Simon at Total Processing is absolutely…
Simon at Total Processing is absolutely brilliant. He provided excellent support in setting up my account and is highly professional and efficient. Communication is always immediate and I feel in extremely safe hands. Thank you!

Réponse de Nomupay
I was pretty hyped to get on board with…
I was pretty hyped to get on board with this solution - The positive reviews sold me but the problem is i couldn't even get on contact with the team (I only got the same automatic email from the sales department). I would love to get on board but it's been more than 5 days since i contacted them but no chance. I'll keep you updated :)

Réponse de Nomupay
Great Customer Support Experience
I had an exceptional experience with the customer support team. Their proactive approach, swift responses and kindness truly set them apart. The customer support team always provides outstanding service. It was a pleasure interacting with such a professional and efficient team!

Réponse de Nomupay
Onboarded
Took some time to get there, but now I'm onboarded, and running payments. To keep the review fair and informative the team are good, thanks to Kate for resolving my issues. But they do take time, don't expect the solution to be made quickly, it took me 2 months from start to finish.

Réponse de Nomupay
THe prompt response and the adequate…
THe prompt response and the adequate support.

Réponse de Nomupay
Excellent Payment Processing Support and Onboarding
In an era rife with challenges from various payment providers, finding a reliable solution for our eCommerce store felt daunting until we partnered with our current payment processing team, significantly influenced by Pieter's remarkable support and expertise. Pieter's deep understanding of the payment landscape and his meticulous guidance through our complex setup process have been nothing short of a game-changer. He has adeptly navigated us past the pitfalls that often beset eCommerce platforms, transforming potential obstacles into streamlined processes.
The value Pieter brings extends well beyond the initial setup. His ongoing, proactive support has fortified our operations, instilling a level of clarity and confidence that allows us to concentrate on expansion and customer satisfaction. In the face of common industry hurdles, Pieter's dedication to our success has proven invaluable, marking a pivotal shift in how we manage our payment processing needs. His role has transcended that of a typical consultant, becoming a pivotal partner in our quest for excellence. We're immensely grateful for his contributions and eagerly anticipate the continued prosperity of our partnership. Thanks again Pieter!

Réponse de Nomupay
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