So I made a boo boo ordering a bundle, I meant to do pay in 3 & the whole amount went instead leaving me v short. I contacted the customer service asap & got a very fast response from Jhon who was sup... Voir plus
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Lisez les avis des autres
Nordic Sculpt made sure that I received timely updates on the shipping of my products. They even reassured me when I had doubts that it was ever going to make it to me. The advertising of the product... Voir plus
Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Voir plus
Erika was fast and efficient making sure that my concerns were resolved appropriately and quickly. Love the company's customer service, the quick response and how they cared that and waited for a res... Voir plus
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
604 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I enjoy using NordicSculpt
I enjoy using NordicSculpt. My first machine stopped working .. NordicSculpt sent me a new machine within a couple of weeks . Great service . Seen a small improvement. Will continue using it .
3 novembre 2025
Avis spontané
Réponse de Nordic Sculpt
Hi Tina,
Thank you for the 5-star review! I’m so happy to hear that you’re already seeing an improvement and enjoying your sessions with the Nordic Sculpt.
I’m glad our team was able to get that replacement machine out to you quickly so you could get back to your routine without too much of a delay. Consistency is definitely the secret to seeing those results grow! I’ll be sure to share your positive feedback with the support team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue your journey!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Good service.
Good service.. good device. I recommend this to everybody with a loose skin
22 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
Thank you for the 5-star review! It’s fantastic to hear that you’re happy with both our service and the device.
We know how much of a difference the right routine can make for skin concerns, and we truly appreciate you recommending us to others looking to target loose skin! I'll be sure to share your positive feedback with the whole team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue using your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Very helpful and professional staff…
Very helpful and professional staff Erika was very knowledgable and responded quickly to my enquiry.
18 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Colin,
Thank you for the 5-star review! I’m so happy to hear that Erika provided you with such helpful and professional service.
It’s great to know her knowledge and quick response time made a difference for you. I’ll be sure to pass your kind words along to her—she’ll be thrilled!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any more questions or need further assistance as you move forward.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Had forgotten to order the oil so…
Had forgotten to order the oil so queried it on chat line ..
jhon was amazingly helpful and I now have it on the way
Thank you jhon !! X
21 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Maureen,
Thank you for the 5-star review! I’m so glad Jhon was able to help you get that oil ordered and on its way to you so quickly. X
The oil is key to getting the best experience with your device, so it’s great that Jhon could jump in and get it sorted! I’ll be sure to pass your thanks along to him—he’ll be happy to know he could help.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once it arrives or need help with anything else!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Not so much a review on the product…
Not so much a review on the product more on how when the device was faulty hos amazing the staff were, bit worrying..
19 avril 2026
Avis spontané
Thank you very much for the suport
Thank you very much for the suport, have a very good service, Erika resolve my problem inmediatly, she explain very good and she gave me a solution, and she was very friendly 😊 Thanks Im.very happy
16 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Rosalinda,
Thank you so much for the 5-star review! I’m happy to hear that Erika was able to resolve your problem immediately and with such a friendly attitude. 😊
Clear explanations and quick solutions are what we strive for, and it’s wonderful to know you’re happy with the outcome! I’ll be sure to pass your kind words along to Erika—she will be so glad to hear them.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great service from Jhon
I honestly had a really great experience with NordicSculp.
At first, I didn’t realize they don’t deliver to Mallorca, so when I found out, I was a bit disappointed. But to be fair, their customer service handled it so well that it completely changed my impression.
They reached out to me very quickly and gave me two simple options — either send it to a different address or get a full refund. I decided to have it delivered to my daughter in Holland, and from that point on, everything went perfectly.
I have to mention Jhon, who was genuinely amazing. He kept me updated the whole time and replied really quickly whenever I had a question. It felt like he actually cared about sorting everything out, which you don’t always get these days.
The product arrived in just 8 days, which I thought was really fast, especially considering the change of delivery address.
Overall, I’m really impressed with the service. Even though there was a small issue at the start, the way they handled it made all the difference. I can’t wait to try the product.
Thank you again for such a smooth and positive experience!
18 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Yolanda,
Thank you so much for this wonderful 5-star review! I’m so glad to hear that what started as a disappointment regarding delivery to Mallorca turned into such a positive experience.
It’s great that you were able to pivot to your daughter’s address in Holland, and I’m thrilled the shipping was so fast! Jhon will be so happy to hear your kind words; he truly takes pride in making sure our customers feel cared for and kept in the loop. I'll be sure to pass your praise along to him.
We can’t wait for you to finally get your hands on the product and start your journey! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once you start using it.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The product was burning my skin but they won't allow a return
EDIT TO UPDATE:
I got a refund but not the whole amount. They won and I gave up trying.
The product was burning my skin and feeling very hot. I emailed to ask to return but they said I must wait for the 100 day return window first. I did this, and tried again, and they said that I have to pay for the return or they will deduct $19 from the return fee.
I have explained multiple times that it is faulty and I am not liable for the return, but I just get a pretty much generic copy and paste email back.
I called the bank for a charge back and guess what.. they can't do it as it's been too long!
Constant back and forth since December (5 months), with their repeated copy and paste emails saying they completely understand and I can return it for $19.
Don't waste your money or time.
16 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Nikki,
I am truly sorry to hear about your experience. Safety is our absolute priority, and it is distressing to hear that you experienced skin irritation and such a frustrating process trying to resolve it.
I have just reached out to you personally via email to address this immediately and ensure we improve your experience with us. Please check your inbox so we can find a resolution that works for you.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Brilliant customer service.
I recived my machine and started using it. 4 weeks in my machine just stopped. I was gutted as i was really starting to see a change in my stomach, i also fine the process very relaxing. I contacted the company and got a reply with in hours. The customer servis has been brilliant, no hassle extremely friendly and kept me up to dat with the process. I am now awating my replacment machine and feel reasured this company is trust worthy and reliable. Huge thanks to Rex and John.
15 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Nickbrad,
Thank you so much for the 5-star review! I can completely understand being gutted when your routine is interrupted, especially when you were already seeing those exciting changes and enjoying the relaxation.
I’m so glad Rex and John were able to step in quickly to reassure you and get that replacement process moving. We definitely want to get you back to your stomach treatments as soon as possible!
I’ll be sure to pass your huge thanks along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your replacement arrives or if you want to share your progress later on!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
My machine stopped working I contacted…
My machine stopped working I contacted customer service, Jhon, Kristina & Rex were very helpful, I have a new device being sent out to me.
14 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Vickie,
Thank you for the 5-star review! It is fantastic to hear that Jhon, Kristina, and Rex all teamed up to provide such helpful support.
We never want a technical issue to slow you down, so I’m glad they were able to get a new device organized for you quickly. I’ll be sure to share your appreciation with the whole trio! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions when your new machine arrives.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika in customer service is ace!
Had a query/issue and Erika from customer services messaged me. Discovered an issue with the unit and has immediately organised a replacement.
Cannot fault the service.
6 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lynne,
Thank you for the 5-star review! I’m so glad to hear that Erika was able to identify the issue with your unit and organize a replacement immediately.
Our goal is to get you back to your routine as quickly as possible, and I’ll be sure to pass your praise along to her for her swift action. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your new replacement arrives!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I’ve been really happy with the online…
I’ve been really happy with the online help from Erica she’s provided me with some great tips & she also went up & beyond with my queries all I can say is a big thank you . One happy customer
11 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sonia,
Thank you so much for the 5-star review! It’s wonderful to hear that Erika provided those great tips and went above and beyond to assist you.
We love hearing from "one happy customer," and I’ll be sure to pass your big thank you along to her—it will truly make her day! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need more tips or have further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The team is highly professional
The team is highly professional, very attentive, knowledgeable and helpful. Special thanks to Erika , who helped me a lot with a remarkable high quality service.
11 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Jacqueline,
Thank you for the 5-star review! I’m so proud to hear our team made such a professional and attentive impression on you.
A special thanks to Erika as well—I’ll be sure to pass along your kind words about her remarkable service. It’s always our goal to provide that high-quality support! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex was very prompt and helpful with my…
Rex was very prompt and helpful with my questions.
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sharon,
Thank you for the 5-star review! I’m so happy to hear that Rex was prompt and helpful in answering your questions.
Providing quick and clear information is what we aim for, and I’ll be sure to pass your feedback along to him! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Waste of money broke after 2 uses
Waste of money broke after 2 uses. Terrible customer service hard to get refund.
1 octobre 2025
Avis spontané
Réponse de Nordic Sculpt
Hi Julie,
I am very sorry to hear that your device stopped working so soon; this is certainly not the quality we expect for our customers.
I have attempted to locate your order to resolve this, but I cannot find a record under your name, and I haven't received a response to the information request I sent you via Trustpilot. We want to make this right, but we need your order details to do so.
Please contact us directly at support@nordicsculpt.com and mention my name, Arnold. I would be glad to personally handle this, arrange a replacement or refund, and improve your experience with us immediately.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Wonderful experiance
Respected my experiance is wonderful. It was imposible to deliver my order to my address and in 36 hours I was informed and my order was cancelled. I got all money back in 2 days. I have great experiance in comunication with John. Thanks for Your profesional approch and work.
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Aneta,
Thank you for the 5-star review! I am so glad to hear that even though we couldn't complete the delivery, John made the cancellation and refund process seamless for you.
We believe that professional communication and quick resolutions are just as important as the products themselves. I’ll be sure to pass your kind words along to John! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever decide to try our products again or have any further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had a defective machine and they sent…
I had a defective machine and they sent me a brand new machine at no cost to me. Thank you John and Rex
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lauren,
Thank you for the 5-star review! I’m so glad to hear that Jhon and Rex were able to get that replacement sorted for you quickly and at no extra cost. We stand behind our products, and we want to make sure you have a working machine to reach your goals!
I’ll be sure to pass your thanks along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you start using your new device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina and Erika where quick to help…
Kristina and Erika where quick to help and respond to clarify questions regarding my order. Offered help and guidance. Very much appreciate them.
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Michelle,
Thank you for the 5-star review! I’m so happy to hear that Kristina and Erika were able to provide the quick responses and guidance you needed for your order.
Clarifying those early questions is so important, and I’ll be sure to pass your appreciation along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you need any more help or guidance as you receive and start using your order!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Hi I would just like to say John and…
Hi I would just like to say John and Rex were brilliant with my query I had on my device, they were efficient and very friendly and I can’t say anything but good on the customer service. Thank you. 🤩
9 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Danielle,
Thank you for the 5-star review! I’m so happy to hear that Jhon and Rex teamed up to provide you with such efficient and friendly service. 🤩
We strive for nothing but the best for our customers, so your kind words truly mean a lot to the team. I’ll be sure to pass your thanks along to both of them! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you use your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Jhon when
Great customer service from Jhon when making enquiry to buy the product
9 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Dina,
Thank you for the 5-star review! I’m so glad to hear that Jhon provided such a great experience while you were looking into our products.
We want our customers to feel informed and confident before they even make a purchase, so it’s wonderful to know Jhon was there to help. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions or need any assistance once your order arrives!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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