North and South wines are my new go to for ordering wine. Marco and his colleagues are knowledgeable, help and friendly. I first discovered them after having a lovely Talo Primitivo di Manduria at an... Voir plus
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2 x Lauren Perrier ice buckets bought at 30% less than the cheapest price anywhere else in the UK! What's not to like! Marco phoned me up to answer an online query, which was a nice touch. Subsequ... Voir plus
What a shambles. The order went missing so they chased it. It turned up minus 12 bottles that get delivered a week later! Yet they turn around and some how it’s my fault and obviously delivery this t... Voir plus
Came across this company late last year, I use it as a mail order, as we don't have anything near this facility here in Cymru/Wales. The range is outstanding, so is the advice from Anna & Marco, fir... Voir plus
À propos de l'entreprise
Coordonnées de contact
63, Royaume-Uni
- Info@northandsouthwines.co.uk
- northandsouthwines.co.uk
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Outstanding customer service
I rang up the customer service number as I was about to place the order for a delivery I needed to receive promptly (within 48 hours) and I was put off by the writing on their website about the expected delivery timing of the cheaper delivery.
The guy on the phone was terrific, he prepared and dispatched my order in the following hour and i received the package super promptly and well ahead of my deadline.
When I chose to return one of the items I had ordered, again, they couldn't have been more helpful and polite.
To me they are the new standard of how retailing should be done in 2021, big thumbs up from me!
Exceptional customer service
I have used North & South Wines a lot over the past two years (always amazing deals).
Their customer service is exceptional! I had a problem with one of my deliveries (courier problem, not N&S's fault). They sent out a replacement order the very next day at no extra charge. Wow.
Would highly, highly recommend.
Would recommend
Best price I could find for the champagne I was looking for and arrived quickly
Superb!
I checked them out on here first before buying, & I concur with their fantastic rating. I ordered an Ace of Spades champagne gift box and had it in my hands within 35 hours of clicking the order button. Price was the best I could find online, even after the £7.75 delivery charge.
These guys are rock star cool
These guys are rock star cool. I get through a lot of wine from various suppliers and N&S are the best. Really excellent pricing, incredible service. I ordered some hard-to-find wines on Sunday, they were delivered to me Monday morning. Unbelievable. Can’t rate them highly enough.
Wow !!!
Now I know where to go every time I need wine or alcohol !! Super helpful , friendly stuff , such good deals , and local !!!!
Top , top, top !!! Thank you so much !!!! X
This is first time I used North and…
This is first time I used North and South very good service.
Great service and personable
This company has been excellent and so accommodating in sorting my order, when part of my delivery had been damaged in transit. They were quick to rectify and replace my items. It is frustrating, however, that the courier company used does not provide the same level of service.
Excellent
Contacted and ordered with this company for the first time last week. Very competitive prices. Not just when deals are on. Answered my query same day on line. Delivered quickly. Would definitely recommend and have used again within the same week already. Great all round service 👍
Full marks for great service all round
Very, very swift shipping and delivery. Excellent price on wine. Arrived sooner than expected. Helpful on the chat function too. Thank you N&S wines.
Easy to order and arrived quickly
Greta service and speedily delivery
Greta service and speedily delivery, will be using them again.
Very happy with this service
Great service and fantastic product
Placed order for some christmas…
Placed order for some christmas champagne (got to try and cheer things up a bit in 2020) Wednesday 25th November and it arrived today Friday 27th November.....RESULT!! Great service, great company and better still great prices. I will definitely be back. Thank you
Great service and value thank you
Placing an order gift I was patiently…
Placing an order gift I was patiently guided through website screens to where I could write a personal message. This was followed by my concerns about delivery timings and safety being immediately allayed with an up front explanation on why deliveries were being compromised, managing expectations and that the items would be wrapped with additional care by the call handler!! Now that is service!
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