Northfield Lines Avis 

230
•
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give this a negative star I would. However, we will keep it at one star, to match the Sheriff's Dept badge in which is awaiting your company. I reached out to the information line to... Voir plus

Noté 1 sur 5 étoiles

Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to co... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t eve... Voir plus

À propos de l'entreprise

  1. Service de transport
  2. aussi dans
  3. Magasin d'accessoires automobiles

Écrit par l'entreprise

Minnesota's #1 Choice for Transportation! Recipient of the prestigious United Motorcoach Association "Vision Award" Named Motorcoach Operator of the Year by METRO Magazine! At Northfield Lines, Inc., our team of transportation professionals are dedicated to ensuring that your travel experience is positive. Sit back and relax with the total confidence that your trip will be more enjoyable than you ever expected. We travel more than 1 million miles yearly and have more than 25 years of experience. From your first contact, to bid and proposal, to travel planning, to professional, courteous drivers, to state of the art equipment, everything we do is geared toward providing you with safe, enjoyable, worry-free travel.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,6

Tous les avis

(230)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

MSP to UHC-Minnetonka Visitor Shuttle Service

I did not personally ride from or to MSP, but I can only assume all went as well as the pre-trip requests and communications. It was very nice to receive the driver's name and direct telephone number to forward to our riders, and I especially appreciated the instructions for inside MSP to locate where the Northfield Lines van would be waiting for pick-up of the riders. All top-notch!! Then to receive the invoice within only a few days of the trip, so we can process in our internal system was very appreciated! Thank you for making one piece of this business visit stress free! Great job all the way around!

1 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Northfield Lines is attentive

Northfield Lines is attentive, kind and communicative, 100% reliable, dependable and make the transportation process easy and seamless!!!!

1 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

We used Northfield Lines for transportation of wedding guests

We used Northfield Lines for transportation of wedding guests between three sites - the hotel, the church and the reception venue. Joni was very helpful in understanding our needs and creating a package that fit our event perfectly. Our event ended up being on the date of the historic spring snowstorm that brought a foot of snow to Minneapolis! Amid this unexpected complexity, the NL driver, Dale, provided excellent service to our guests, navigating the unplowed city streets and professionally (and safely) getting our guests to their destination. I got so many wonderful compliments on the transportation service, and I would highly recommend Northfield Lines.

24 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

GREAT EXPERIENCE

GREAT EXPERIENCE! This company is nothing short of amazing. With the unexpected spring blizzard in Minneapolis and a group of 31 high school choir students and their directors from sunny California, many of whom have never been in snow before, this company and their bus driver, Barney, saved the day! I can't say enough good things about him. Above all, it was comforting to know that he kept safety as his priority. He did manage to get the group to many of their activities when possible. The director kept telling me that he deserves a raise! I'd have to agree!! Loved working with Pam Williams in the office. She is very friendly and was easy to reach. Great people. Ten thumbs up for Northfield Lines, Inc.

24 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Kudos, Northfield Lines!

Northfield Lines has served North Dakota State College of Science - Twin Cities for many years. The partnership / working relationship we have is extraordinary and the customer service we receive is wonderful. Anna is an absolute joy to work with. She is always SO positive and welcoming; she is thorough, always takes that extra step; and, without question, her focus is always on the customer vs. profit. The equipment is clean, reliable, and in excellent shape, and, the drivers are genuinely kind, fun and truly awesome people. Karen & Gary are not only our drivers - - they are our friends! A heartfelt thanks to all at Northfield Lines for always taking such good care of us.

19 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Northfield Lines cares with their…

Northfield Lines cares with their friendly and helpful office staff as they assist setting up your travel plans whether its a day trip or a number of days of travel. They confirm your contract information and make sure you have necessary information for your charted bus & driver. The charter buses are in excellent condition and they give a smooth ride. The charter buses drivers are professional, friendly, helpful and drive safely. Schedules are kept. Our groups last trip was to the Orpheum after a large snow fall and with the excellent drving of the bus driver the group had a great evening at the theater.

19 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Wonderful!

Pam is wonderful to work with! She is always available to talk via phone or email and is flexible with my needs. :)
The Bus Drivers have been working with us for years and know our program as well as I do. It's great knowing my participants are safe in their hands.

18 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

We have been very pleased with the…

We have been very pleased with the quality of bus and professional drivers that have been provided. They are always on time and have been able to meet our needs every time.

18 avril 2018
Avis spontané
Noté 3 sur 5 étoiles

Poor Customer Service when i called to…

Poor Customer Service when i called to talk about changing the pickup location, horrible response time when emailed and called about bus driver name, location change etc.

17 avril 2018
Avis spontané
Logo de Northfield Lines

Réponse de Northfield Lines

So sorry to hear this! We really want to make sure that his never happens again. We are a bit confused as to when this occurred? Looking back at your past reservations with us, we found that you did have trips scheduled in both February 2018 and March 2018- both were cancelled. The only other trips we could find were your October 25, 2017 and November 18, 2017. Your October trip was booked the day before (October 24th) and your November trip (which was booked in June) didn't have any changes that you are referencing here. Can you please clarify? If it is easier to call us to discuss, please feel free to do so at 800-944-2190.

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