I tried to cancel an order online and there was no link or usable instructions to do so. Looks like your company doesn’t like cancellations and if they are allowed, you make them very hard to do.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... Voir plus
L'entreprise a répondu
The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
L'entreprise a répondu
The NorthSky team was amazing! Had some issues with my order due to the delivery team as opposed to NorthSky but Brad was understanding of the challenge and did what he could to fix the issue. The pro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Coordonnées de contact
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, Etats-Unis
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4,2
Bien
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good price for quality disposable…
Good price for quality disposable gloves made in Malaysia, not the PRC.
1 mai 2025
Réponse de NorthSky Supply
Thanks for the review, Eric. Hope to see you again soon!
Réponse de NorthSky Supply
Thank you for the review! Hope to see you again soon, Jeannie!
Website was easy to navigate.
Website was easy to navigate.
The item was reasonably priced.
Delivery was quick and reasonably priced.
1 mai 2025
Réponse de NorthSky Supply
Thank you for the nice review, Tamar! We look forward to seeing you again soon!
I ORDERED THIS ON 4/23 AND DELIVERY WAS…
I ORDERED THIS ON 4/23 AND DELIVERY WAS SUPPOSED TO BE 4/25 BUT DID NOT DELIVER UNTIL 5/9. I AM HAPPY IT WAS ALREADY PUT TOGETHER.
6 mai 2025
Réponse de NorthSky Supply
So sorry to hear the delivery did not meet your expectations. Our customer service team is looking into the cause of the shipment delay and we will contact you.
I didn't have any issue when I put my…
I didn't have any issue when I put my order. And also my order came on sunday I was so happy.
1 mai 2025
Réponse de NorthSky Supply
Thank you for the five-star review, Janisse! Pleased to hear we were able to get your order to you earlier than expected. Hope to see you again soon. Have a great weekend!
Excellent product and fast delivery!!!
5 mai 2025
Réponse de NorthSky Supply
Thank you for the 5-star review, Willie. Happy to hear we were able to meet your quality expectations, and get it to you quickly! Hope to see you back again soon!
Prompt shipping.
5 mai 2025
Réponse de NorthSky Supply
Thank you for the five-star review, Ty. Glad that we were able to get your order to you quickly. Look forward to seeing you again soon!
Réponse de NorthSky Supply
Thanks for the nice review, Eddie! Hope to see you again soon.
Réponse de NorthSky Supply
Thank you for the review, Wade! Hope to see you again soon.
I had never heard of NorthSky Supply
I had never heard of NorthSky Supply. It fell on my lap by accident. My first order arrived and I made another order on the same day. I am impressed. I never do these reviews but I made this an exception. The customer service is second to none. The shipping is quick. If you have a problem they will fix it. I will be returning again. Northsky is a diamond in the rough.
30 avril 2025
Réponse de NorthSky Supply
Thank you so much for the kind words, Lonnie!
We appreciate you taking the time to leave such a thoughtful review, even though it’s not something you usually do. That makes it even more meaningful to us. Most companies don’t respond to every review, but we strive to make NorthSky the exception in every way we can to please our customers. Thanks again for giving us a shot—we’re glad we ended up on your radar!
Excellent!
Everything about my experience with NorthSky Supply was nothing short of excellent! Their website was easy to navigate, the checkout process was comprehensive, and they communicated well, providing updates on the status of my order from receipt to delivery.
24 avril 2025
Avis spontané
Réponse de NorthSky Supply
Thanks again, Calahan. We appreciate your business and hope to see you again soon!
The 2" metal hole saw bit works…
The 2" metal hole saw bit works wonderfully, I bought 2 as I had 7 3/8 steel plates I needed to drill out, I did loose 1 tooth but the bit made it cleanly through the 7 holes and probably could have done another 5. The price and the quality was impressive to me.
Thanks North sky.
4 avril 2025
Réponse de NorthSky Supply
Thank you, Sid. We appreciate the kind review. Glad the bits worked out for your project and we look forward to seeing you again soon!
Réponse de NorthSky Supply
Thanks for the order and the review Gero. Glad we were able to meet your need and hope to see you again soon!
Great Experience
Delivery was fast. The replacement tail light fit perfectly and was an exact replacement match. Price was half what local parts house quoted. Great experience all around. I highly recommend this supplier.
4 avril 2025
Réponse de NorthSky Supply
Thank you for the nice review, James. Hope to see you again soon!
Réponse de NorthSky Supply
Thanks for the review, Ken. Hope to see you again soon!
My order arrived ahead of the projected…
My order arrived ahead of the projected date, which is a rare thing these days!
3 avril 2025
Réponse de NorthSky Supply
Thanks for the review, David. Glad we were able to get your order to you ahead of schedule. Hope to see you again soon!
Great to deal with
Great contact responses, quick and attentive. Shipment came within days of checkout.
3 avril 2025
Réponse de NorthSky Supply
Thanks for the nice review, Steve. Look forward to seeing you again soon!
Not only were the gloves a great price
Not only were the gloves a great price, they are amazing quality! To top it off, shipping was very fast! Thanks!
1 avril 2025
Réponse de NorthSky Supply
We appreciate the great review, Theresa! Hope to see you again soon!
Great service
1 avril 2025
Réponse de NorthSky Supply
Thank you for the five-star review, Karen! We are thrilled to hear that our service team was able to provide great service!
Happy customer
The ordering was easy and fast and delivery was timely.
Great product for a great price!
Thanks team.
1 avril 2025
Réponse de NorthSky Supply
Thanks for the great review Jimmy! Hope to see you again soon.
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