Northwesttradecentre Haslingden Avis 

Great service from Adnan. No pressure and a pleasure to deal with.

Honest about all aspects of the sale.

Will be happy to return in the future and recommend to anyone.

Adnan provided outstanding customer service throughout the entire process of buying our car. He was friendly, professional, and incredibly helpful from start to finish. He took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable with every step. There was never any pressure, just honest advice and excellent support. Even his colleagues were happy to answer any questions and jump in the car when I had a freak out about an automatic. They reassured me and was lovely.His knowledge, patience, and attention to detail made the whole experience smooth and enjoyable. We couldn’t be happier with our new car and would highly recommend Adnan to anyone looking for exceptional customer service. Thank you, Adnan!

Went today to look at a new car for work are salesman was fantastic very helpful friendly and patient the whole experience was seamless from start to finish
Would definitely recommend and will be going back again soon to buy are 2nd car

Fantastic customer services through whole process of enquiry, fantastic attention to detail from Khubaib and good research.

Thank you

Khubaib was an absolute pleasure to talk to and discussed through my options. Made process really easy and quick 🙂 Ended up buying a ford fiesta. Would totally recommend!!

Initial sales contact with Adnan was second to none. However, the next day the management of the sale was taken over by Jack/Has/Paul. Substandard service at best. I’d taken the car to be looked at in my local garage after hearing an alarming knocking noise. At this diagnostic appointment (after having the car for only 6 days), several repairs one of which was an illegal tyre, and the others brake discs and pads and a possible shock absorber issue, were identified. How can a car be fit to sell in that condition? Anyway, when presented with this information and after I quoted the Consumer Rights Act, Paul the manager so I’m told, tried to fob me off, make out like I was neurotic or something. Because I was insistent he eventually agreed to refund me for the car only if I would drive it back. Knowing that the tyre was dangerous. I wanted out of this shit show so badly I just agreed. Drove the car back Friday, waiting on the refund to come through. No apology no offer to compensate for travel (from Liverpool) or inconvenience. Avoid, especially if you’re not local. The prices seem low, probably a reason. Paul Bersz is just horrible. I’ll up date if and when I receive the money back in my account.

I purchased a BMW X1; the oil was so low that the dashboard warning came on, and I had to top the oil up on the way home.
The tyre pressure system light came on on the way home
All the tyres were the wrong pressure.
There was a black screw on the floor, driver's side and the air con does not work properly.
The locking wheel nut is missing; I even asked if it was in the car when I picked it up.
I was told the vehicle was being serviced. !!!
I brought this up with my salesman, Tom, and I have had no resolution.
I had told the people I am disabled, and my wife is disabled, and we live 4.5 hours away in Scotland. I gave them extra time to make sure the car was right
I did not rush them or even try to barter the price; I just asked for the car to be 100%
Not impressed at all

Khubaib was so lovely & guided me through the buying process perfectly - making sure I was happy with my purchase at every step (suppose I should mention Paul helped a little too 😜).
Overall, fantastic company to deal with!

Jack was extremely helpful in finding my next car for me. Brilliant customer service and friendly throughout the whole process.

Abu was very polite and helpful, answered all queries I had. Top fella

Jack was amazing, formal and professional

I rang to enquire about a car and was met with amazing customer service from khubaib, he was really helpful and helped me choose the right car very good staff would strongly recommend using these guys

Amazing from start to finish , everything sorted in 3 days , thanks Dan you
was brilliant ,Dan's your man

Lovely team and very helpful man called Danny helped me find my next car and helped sort everything out with me, quick and easy.

Came in and spoke to Soman he was very patient and polite while answering all my questions. Would definitely recommend.

Soman was super helpful with providing great customer service and understood what I was looking for, highly recommend the service!

I had an amazing experience and it was all down to one person - Soman. He was very helpful and an excellent salesman answering any questions I had before I made a final decision. I would happily do business again

Came in and spoke to Soman. Excellent knowledge of cars and answered all my questions in a confident and reassuring manner. Very impressed with the service. Will definitely come back again.

Great place to buy your first car. Spoke to khubaib he really helped.

Fantastic customer service! Spoke to Soman who was very polite, informative and knowledgeable. 5 stars! Highly recommend!