Ordered 4 ceramic coffee mugs from them and got them picked up the same day - in about 6 hours between ordering and having them at home to enjoy my coffee from. Splendid service and great selection of... Voir plus
L'entreprise a répondu
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iphone 12 mini case. Wanted a premium leather case. This looked good. Delivery and communication was fine and quick. case is very poor quality considering it is £50 + postage. doesnt fit t... Voir plus
L'entreprise a répondu
Ordered a gift - for my daughter passing her degree - 1/7/25 and still not received ! No notification - even after chasing things up I was fibbed off with another promised delivery date which never... Voir plus
L'entreprise a répondu
I love Not-Another-Bill. I have had such exciting and diverse gifts since I joined, not a dud amongst them. I can keep the gifts myself or give them as gifts. Particular favourites include all the jew... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our vision is to be the most unique gift service in the world. We strive to source, create and deliver gifts that excite, inspire and delight our customers. With a passion for the finer details, and quality personalisation we are your experts in gifting. From our boxes, ribbons and beautiful tissue paper to the personalised letter explaining about the present, we really consider how the whole experience looks and feels.
Coordonnées de contact
Unit 10, 69 St Marks Road, W10 6JG, London, Royaume-Uni
- 02037907790
- info@notanotherbill.com
- notanotherbill.com
3,9
Bien
310 avis
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A répondu à 100 % de ses avis négatifs
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really bad experience with them and…
really bad experience with them and will never use again. Misleading info online, making me believe I would purchase a whole set of items. Only one arrived and excruciatingly expensive, as a result of the mishap. Why have pictures of several items, if only one of them is the one that is sold? Really disappointing experience.
22 mars 2018
Avis spontané
Réponse de Not Another Bill
Dear Victor,
I'm very sorry to hear this review especially after reviewing all the email conversations you had with our customer care team.
To start with the product, these wool sausages are made by a small french brand, they are all handmade and so come with a price tag that reflects that.
The site description says they are sold individually. I'm sorry if this was not clear enough, we have since added more graphics to make this even clearer.
Secondly once you received the item we offered you a full refund if you returned it, but we didn't hear from you until a month later which at that point had crossed our 14 day return policy.
I'm sorry you had such a disappointing experience we very much take this to heart.
Thanks
Ned
ordering from the website was very easy …
ordering from the website was very easy and straightforward,and the items came very promptly,and also everything was packaged nicely in a box marked fragile to inform handlers which was very good
4 décembre 2017
Avis spontané
Most brilliant company
Most brilliant company - my gifts all arrived, beautifully packaged, very quickly. Amazing selection for everyone - my go to for presents every time. Thank you!
2 décembre 2017
Avis spontané
I love this Company and it’s asthetic …
I love this Company and it’s asthetic more than I can say in mere words.
The gifts have traveled with me all over the world and are part of my life and identity.
19 novembre 2017
Avis spontané
Excellent service
Excellent service! I bought a 6 month subscription, used both the online chat help and the 'emergency' phone line; both gave good advice. I wanted a gift to arrive on a certain day and they pulled all the stops out to make it happen, my sister was delighted with her first gift. I would definitely recommend.
18 novembre 2017
Avis spontané
Love the service and would recommend to …
Love the service and would recommend to anyone. There's been a couple of hiccups since I started using it, but the customer service team has always been able to resolve the issues.
15 novembre 2017
Avis spontané
Lovely product and beautiful packaging
Lovely product and beautiful packaging. Delivery was fast, I would order again!
5 novembre 2017
Avis spontané
Excellent website
Excellent website, staff very helpful and polite with a couple of queries.
Goods arrived promptly and beautifully packaged.
The choice of gifts is superb.
I also subscribe monthly and am delighted with the gifts received.
I keep some for myself and often find suitable homes for birthday presents and unexpected gifts at short notice.
2 novembre 2017
Avis spontané
Excellent service!
2 novembre 2017
Avis spontané
Qualiyy
The gifts always arrive in the second week if the month, despite them saying you will receive them the first week. So far, only two, they aren't worth the £24 it is costing me. I am giving it one more month before I
cancel it.
27 octobre 2017
Avis spontané
Réponse de Not Another Bill
Morning Bernice,
Thanks for the feedback.
I am sorry about the items arriving in the second week, we do our best to get them to you in the first but have a few factors (such as where the weekends fall) which can effect this for our packing team.
Also sorry to hear you do not feel the items worth £24, the artists roll we sent does retail for £55 but hopefully we can turn things around with November's gift.
All the best,
Will
Love the idea and service has been …
Love the idea and service has been excellent but I was disappointed to find that I could purchase my first item much cheaper independently online. Time will tell.
24 octobre 2017
Avis spontané
Love the website and whole ethos.
Love the website and whole ethos.
Speedy delivery superbly packaged.
20 octobre 2017
Avis spontané
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