I had an issue with the heat pump which was installed by this particular company and they sent a techs out within a few hours to rectify the issue and get the heat pump up and running again. This was... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The installation crew was top-notch, even tackled a few tricky bits on my property like true blue champs. Finally got hot water that’s actually hot, making bath time a goer after ages! Haven’t seen th... Voir plus
L'entreprise a répondu
We got the NRG7 package with the heat pump, Eneft hot water system, and solar panels. My husband coordinated everything from sales to installation to accounts and the team was super helpful througho... Voir plus
L'entreprise a répondu
Avoid this company.Very poor service with young tradies who were rushing the job because they turned up late. Didnt bring any material to level the new hotwater system. Then once finished left all the... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Power bills have risen dramatically in Australia over the past decade (almost double), and therefore energy bills are now among the highest home expenses and business operating expenses for most government, civil and commercial organisations. NRG7 is a completely Australian Owned and Operated company specialising in adapting the latest technologies to improve our client’s energy efficiency in order to reduce their energy costs.
Coordonnées de contact
18 Robertson Street, 3031, Kensington, Australie
- +61394489471
- enquiries@nrg7.com.au
- nrg7.com.au
4,4
Excellent
64 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Immediate rectification of heat pump issue
I had an issue with the heat pump which was installed by this particular company and they sent a techs out within a few hours to rectify the issue and get the heat pump up and running again. This was a Friday afternoon the issue was identified and rectified before the 5pm beer'o' clock run home,which was unexpected but relieved that it was taken care of immediately.
1 mai 2026
Avis spontané
Extremely poor customer service
Extremely poor customer service. Over a year later and our inverter is still not installed. Warranty claim alone took 7 months, followed by months of delays and no follow-up. Constant chasing with no clear answers. Completely unacceptable
5 janvier 2026
Avis spontané
ENEFT EL320AIO Installed March 2024
ENEFT EL320AIO Installed March 2024.
I purchased this item for a rental property.
The gas unit pilot light was failing and the first sign would be cold water.
Running a gas hot water unit to service 6 adults was resulting astronomical $$$$.
After taking into account of household needs, I opted for the 320L unit.
Installation process was on time & seamless.
With a household of 2 adults & 4 teenagers there is a full clothesline of washing everyday, plus a requirement of constant stream of hot water for showers.
It has made life so much easier for me & the tenant after installing this hassle free unit.
1 août 2025
Avis spontané
6 Head VRF Reverse Cycle Heating/Cooling
This is the second project that i have had done with NRG7 through the Goverment subsidy this is a very reverse Cycle heating and cooling system and we are very happy with how good it is working and the tradesmen did a very good job with the installation and were very well manned and respectfull
26 août 2025
Avis spontané
No issues hot water heat pump installation…
I got my heat pump hot water system from NRG7 my home the whole process was smooth. I’m very happy with the system—it’s been running smoothly. My power bill has dropped quick a bit. Highly recommend NRG7 for their great service and quality work!
8 avril 2025
Avis spontané
It was good condition till now I…
It was good condition till now I installed 1 year back
21 août 2025
Avis spontané
ENEFT heat pump hot water
We have installed an ENEFT heat pump hot water system by NRG7. The process from the quotation to the installation is very straightforward. With the government rebate, the new heat pump hot water system is affordable. We are very happy with the first class installation by NRG7 and their installers. The quality of the ENEFT hot water system is excellent. With 320L tank, one shall never run out of hot water in addition to easy APP control and better management of hot water supply.
1 juillet 2025
Avis spontané
Exceptional service by NRG7.
Exceptional service by NRG7.
We are rapt in our ENEFT heat pump Hws.
11 septembre 2024
Avis spontané
Has been a great choice for our home
Has been a great choice for our home. Installation was simple and getting operational proved to be a breeze.
14 août 2024
Avis spontané
Réponse de Nrg7
Dear Craig,
Thank you for giving us a 5-star review and for supporting us. We’re delighted to hear that the process was simple and seamless. Our service and installation teams always go the extra mile to provide exceptional service.
We look forward to serving you again in the future.
If you need any further information, please don’t hesitate to contact us.
Helpful an good explanation of the…
Helpful an good explanation of the product neat an efficient installation
20 juin 2024
Avis spontané
Réponse de Nrg7
Dear Randall,
Thank you for your feedback! We hope that we can continue to assist your journey to energy efficiency. Please don't hesitate to reach out to us if you need help with anything - we're always here to help!
Kind regards,
NRG7 Team
Simple and easy
Simple and easy to order. There was some confusion with pick up but we were given the contact number of the person to arrange and collected our old system promptly.
14 mai 2024
Avis spontané
Réponse de Nrg7
Dear Christina,
Thank you for your feedback. We're glad to hear that the issue has been resolved promptly. If you have any questions in the future, please do not hesitate to reach out to us!
Kind regards,
NRG7 team
Great Heat Pump
Installing the heat pump has been the best decision we’ve made for our hot water system. The entire process from start to finish was smooth and hassle-free.
21 avril 2025
Avis spontané
Réponse de Nrg7
Dear Siby,
Thank you for your review! We're glad to hear that your ENEFT heat pump has been working well for you. Should you ever have any questions or need assistance, we're just a call or message away. Wishing you many years of comfort and energy efficiency with your new system!
Kind regards,
NRG7 Team
Highly energy efficient
Great experience with my new electric heat pump hot water unit. Highly energy efficient. I am saving a lot on electricity and no gas usage required. The tech from the company did a good job with the installation which was hassle free..
12 mai 2025
Avis spontané
Réponse de Nrg7
Dear Benny,
Thank you so much for your review! Our team truly appreciates your feedback and we hope we can continue serving you in the future. Should you have any questions in the future, please do not hesitate to reach out to us!
Kind regards,
NRG7 team
Replaced my gas heater with very good…
Replaced my gas heater with very good customer support and this is second Year it is running without any problem
11 mai 2024
Avis spontané
Réponse de Nrg7
Dear Sadi,
Thank you for your kind feedback! We hope that we can continue to assist your journey to energy efficiency. Please don't hesitate to reach out to us if you need help with anything - we're always here to help!
Kind regards,
NRG7 Team
Experience was great
Experience was great. Installation was seamless yeah the pump has been working fine.
10 mai 2025
Avis spontané
Réponse de Nrg7
Dear Abhishek,
Thank you for your feedback! We hope that we can continue to assist your journey to energy efficiency. Please don't hesitate to reach out to us if you need help with anything - we're always here to help!
Kind regards,
NRG7 Team
ENEFT Heat Pump supply and install
Great service very happy with the installation of our new ENEFT Heat Pump!!
1 avril 2025
Avis spontané
Réponse de Nrg7
Dear Dhaval,
Thank you for your feedback! We hope that we can continue to assist your journey to energy efficiency. Please don't hesitate to reach out to us if you need help with anything - we're always here to help!
Kind regards,
NRG7 Team
It was a great decision to replace our…
It was a great decision to replace our hot water system with NRG7, and I am so happy with the product so far with reducing my gas bill. I am really pleased with the functionality of the heat pump, performance and its operation. I would highly recommend to anyone who are looking to replace their gas hot water system.
5 mai 2024
Avis spontané
Réponse de Nrg7
Dear Vikki,
Thank you for your wonderful feedback! We’re glad to hear that your upgrade to the ENEFT heat pump has helped reduce your gas bills. Our team takes great pride in delivering quality products and expert installation, so your feedback truly means a lot to us. If you have any questions or need support in the future, we're always here to help. Enjoy the comfort and efficiency of your new system!
Kind regards,
NRG7 team
Hassle free and Sales person is very…
Hassle free and Sales person is very helpful 👍
3 décembre 2024
Avis spontané
Réponse de Nrg7
Dear Ruby,
Thank you for your kind feedback! We hope that we can continue to assist your journey to energy efficiency. Please don't hesitate to reach out to us if you need help with anything - we're always here to help!
Kind regards,
NRG7 Team
We got the NRG7 package with the heat…
We got the NRG7 package with the heat pump, Eneft hot water system, and solar panels. My husband coordinated everything from sales to installation to accounts and the team was super helpful throughout. Everything went smoothly, and we’re already seeing savings!
We’re planning to go ahead with the AC heating and cooling system next month too. So far, it’s been a great experience. Highly recommend NRG7 if you’re looking for a reliable renewable energy setup.
2 avril 2025
Avis spontané
Réponse de Nrg7
Dear Charlene,
Thank you for giving us a 5-star review and for supporting us. We’re delighted to hear that you’re happy with our combo deal of solar and heat pump. Our service and installation teams always go the extra mile to provide exceptional service.
We look forward to serving you again in the future.
If you need any further information, please don’t hesitate to contact us.
Great product
Great product, excellent staff, communication and excellent installers
11 avril 2025
Avis spontané
Réponse de Nrg7
Dear Carol,
Thank you for your 5 star review! Our team takes great pride in delivering quality products and expert installation, so your feedback truly means a lot to us. If you have any questions or need support in the future, we're always here to help. Enjoy the comfort and efficiency of your new system!
Kind Regards,
NRG7 Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.