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Numa Avis 

164
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TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

First time order and unfortunately there was some transit damage to the storage box lid. Customer service are sending a replacement so problem solved. Claire was very good with clear communication.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered outdoor furniture, Nord style. I wasn’t sure about a few things before ordering as I liked a couple of the sets they had but emailing customer service was easy with quick replies and clear adv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service. We ordered our furniture with a 10 week delivery estimate but it arrived after 8 weeks. When building the furniture we noticed a crack on one of the arms, sent a photo and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot fault any process.. the communication to delivery faultless (great it arrives assembled) it was certainly packaged very well! The product WOW bloody love it ! My brother has been sendin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Magasin d'ameublement d'extérieur
  4. Magasin de design et de décor intérieur
  5. Magasin de rénovation

À propos de Numa

Écrit par l'entreprise

We are a boutique outdoor furniture company that believes beautiful, well-designed spaces should be accessible to everyone. At NUMA, we focus on our own exclusive collections, offering you a unique blend of great quality and exceptional value, all backed by a truly personalized service.

Discover outdoor furniture that not only reflects your style but also enhances your lifestyle. From your first contact with our team to ensuring a smooth delivery and offering ongoing assistance, NUMA is here to help you create an outdoor space you'll love for years to come.

We are so confident in the materials and craftsmanship we use, we offer free sample packs to provide you with complete peace of mind and to show you our quality firsthand.


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4,5

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(164)

70 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fabulous Quality

My order was delivered really quickly, and the quality of the furniture exceeded all expectations.

24 juillet 2025
Avis spontané
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Réponse de Numa

We are so pleased to hear that your order arrived so quickly and that the quality of the furniture exceeded all your expectations Quentin. Your feedback is a wonderful confirmation of our commitment to delivering both speed and exceptional quality. We hope you enjoy your new furniture for many seasons to come.

Noté 4 sur 5 étoiles

Product/staff 5*. Courier 1*

Product great and staff very helpful, unfortunately can't give 5 stars as the courier communication was almost non-existent and delivery was several days late.

2 septembre 2025
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Réponse de Numa

Thank you, Neil, for taking the time to leave this review. We are so pleased to hear that you love the product and found our staff to be very helpful.

We sincerely apologize for the issues you experienced with the courier's communication and the delay in your delivery. We understand how frustrating this must have been, and we want to assure you that your experience is important to us.

While we work with a trusted third-party carrier to get our furniture to you, we understand that their service is a direct reflection of NUMA. We have already passed your feedback on to them to ensure they improve their communication and delivery process.

We hope you will enjoy your new furniture for many years to come and that your next NUMA experience will be a seamless five-star one from start to finish.

Noté 5 sur 5 étoiles

Solid Sun Lounger BELLAIRE

Very pleasantly surprised to find the Bellaire lounger was so solid. The cushion is also of very good quality. Customer service also good with a query.

7 août 2025
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Réponse de Numa

Thank you for this wonderful review Elaine.

We're absolutely delighted to hear that you were so pleasantly surprised by the solidity and quality of your Bellaire lounger. It's fantastic to know that our cushions also met your high standards.

We're proud to build furniture that exceeds expectations, and we're so pleased that our customer service team was able to help you with your query. We hope you enjoy many relaxing moments on your new lounger!

Noté 5 sur 5 étoiles

Great product

Great product, high quality materials, quick delivery

1 août 2025
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Réponse de Numa

Thank you for your review Maxine.

We are so pleased to hear that you are happy with the high-quality materials and that the delivery was quick. Your feedback is a fantastic confirmation of our commitment to delivering great products and a seamless experience. We hope you enjoy your new furniture.

Noté 5 sur 5 étoiles

2 seater sofa and chair

We recently purchased the 2 seater sofa and chair as we wanted something chunky. It arrived within 3 days and we'll packaged.it took me around 40 minutes to assemble them both which was quite easy.when assembled both sofa and chair looked very well made and sturdy.as a powder coater myself I was very pleased with the finish as for the price I did at first think it was a little over priced but looking at the sofa and chair now we know it will last us for sometime I would highly recommend this company if your looking for quality outdoor furniture.

6 août 2025
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Réponse de Numa

Thank you for this incredibly detailed and valuable review Darrell.

We are delighted to hear that you are so pleased with your new 2-seater sofa and chair. It's fantastic to know that they met your desire for something chunky and that the assembly process was so quick and easy.

Your feedback on the powder coating is especially meaningful to us. As a professional in the field, your seal of approval is a powerful testament to our commitment to a high-quality finish and durable construction. We are so glad that seeing the furniture in person convinced you of its true value and long-lasting quality.

We hope you enjoy your new furniture for many seasons to come, we're here if you need us again.

Noté 5 sur 5 étoiles

Great quality and good customer service…

Great quality and good customer service from the company. The furniture looks great on my terrace 😊

29 août 2025
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Réponse de Numa

Thank you for the wonderful review Dalbir. We are so pleased to hear that you are happy with the great quality of your furniture and our customer service. It's fantastic to know that it looks so great on your terrace, we knew it would. We hope you enjoy it for many years to come.

Noté 5 sur 5 étoiles

Super product and very happy with our…

Super product and very happy with our purchase

1 août 2025
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Réponse de Numa

Thank you for the fantastic review Ray. We are so pleased to hear that you are very happy with your purchase and that you love your new NUMA product. We hope you enjoy it for many years to come.

Noté 5 sur 5 étoiles

Great sofa

Love the sofa , great delivery service .
The only thing I would change about it is have the base cushion in 2 half’s so it is easier for storage when bringing in from the bad weather .

1 août 2025
Avis spontané
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Réponse de Numa

Thank you for your review. We are so glad to hear that you love your new sofa and were happy with the delivery service.

Your feedback about the base cushion is incredibly valuable. We understand how a two-piece cushion could make it easier to store, and we appreciate you bringing this to our attention. We will be sure to pass this on to our design and production teams for future consideration.

In the meantime, we hope you continue to enjoy your sofa for many years to come.

Noté 5 sur 5 étoiles

Garden furniture

The quality of the garden sofas really comfortable definitely recommend.

31 juillet 2025
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Réponse de Numa

Thank you for your fantastic 5 star review Ron. We are so pleased to hear that you find the quality of our garden sofas so comfortable. Knowing that you would definitely recommend us means a great deal. We hope you enjoy many relaxing moments on your new sofa.

Noté 5 sur 5 étoiles

Good quality and spot on customer service …

Brilliant customer service and product is spot on.

Build quality is very good and from ordering to arriving at my house is was nice and smooth.

8 juin 2025
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Réponse de Numa

What a brilliant review to receive. Thank you for sharing.

It's fantastic to hear that your experience with NUMA was so smooth from start to finish. We are so proud that the build quality of our product was "spot on" and that our customer service met your high standards.

Knowing that we delivered a seamless journey from the moment you ordered to the moment it arrived at your door truly makes our day. We hope you enjoy your new furniture for many seasons to come.

Noté 5 sur 5 étoiles

Great buy 5stars from me

Great buy 5stars from me
Furniture has a very high build quality and delivery was was fast, highly recommend 👍

22 août 2025
Avis spontané
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Réponse de Numa

Thank you for the fantastic 5-star review! We are so pleased to hear that you love your new furniture.

Knowing that you are happy with the very high build quality and fast delivery means a great deal to us. Your strong recommendation is truly the best compliment we could receive.

We hope you enjoy your new furniture for many years to come Andy.

Noté 5 sur 5 étoiles

Excellent product

23 juillet 2025
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Réponse de Numa

We are delighted to hear that you are so pleased with the product. We are confident that its quality will bring you many years of enjoyment.

If you ever need us in the future, for any questions or assistance, please know that we will be here to help. Thank you for choosing NUMA.

Noté 5 sur 5 étoiles

Garden storage boxes in aluminium

Great communication, effective customer service and good cost effective products. Recommend!

30 juin 2025
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Réponse de Numa

Thank you for your review! We are so pleased to hear that you had a great experience with our communication and customer service.

It's truly rewarding to know that you are happy with the quality and cost-effectiveness of our products. We believe that everyone deserves great-looking, well-made furniture at a fair price, and your feedback confirms we are delivering on that promise.

We appreciate your recommendation and hope you enjoy your new furniture for many years to come.

Noté 5 sur 5 étoiles

Quick delivery great price

Quick delivery great price
Delivery seam less very friendly and delivered on time.
Happy with the sun loungers good quality great prices. Guaranteed as well

21 août 2025
Avis spontané
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Réponse de Numa

What a pleasure it is to read this, Lisa! We are so glad that your experience with NUMA was so seamless. Knowing that our team delivered your sun loungers right on time and with a friendly touch truly makes our day.

We're even more delighted that you are so happy with the sun loungers themselves. It's fantastic to hear that the blend of good quality and great prices lived up to your expectations. That, paired with the peace of mind our guarantee provides, is exactly the feeling we want every customer to have.

Thank you for choosing NUMA. We hope you have many relaxing moments in the sun!

Noté 5 sur 5 étoiles

Great Products and Excellent Customer Service

I ordered the Kepler chair and footstool, and I am loving it! The quality is amazing, and it is so comfortable. This company also has excellent customer service and I would highly recommend it.

23 juillet 2025
Avis spontané
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Réponse de Numa

Thank you for your wonderful review Joanna. We are so delighted to hear that you love your Kepler chair and footstool.

The Kepler range has been a real hit with our customers this year, so it's incredibly rewarding to know that you are finding the quality "amazing" and that you are so happy with the comfort. Your kind words about our excellent customer service and high recommendation mean the world to us.

We are thrilled you are so pleased with your purchase and hope you enjoy many relaxing moments in your new outdoor space!

Noté 5 sur 5 étoiles

Malba chairs

I purchased the Malba dining chair pair. Superb product and customer service. Rapid delivery; top quality, stylish chairs, very easy/minimal assembly. I had a query which was quickly resolved with Val, who provided great customer service. One of the best online shopping experiences I have had. Thoroughly recommend Numa

26 août 2025
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Réponse de Numa

Thank you for this absolutely fantastic review Kenneth. We are utterly thrilled to hear that your experience with NUMA, from browsing to delivery and beyond, was so exceptional.

It's incredibly rewarding to know that you found your Malba dining chair pair to be a "superb product," highlighting the top quality, stylish design, and very easy assembly. We're also delighted that our rapid delivery and Val's quick, great customer service in resolving your query contributed to one of the best online shopping experiences you've had.

Your enthusiastic recommendation means the world to us. We hope you thoroughly enjoy your Malba dining chairs for many years to come.

Noté 5 sur 5 étoiles

Great quality stylish outdoor furniture…

Great quality stylish outdoor furniture delivered within 48 hours. It’s extremely comfortable to sit on and dries quickly. Looking forward to the availability of covers which I’m assured will be available in the next few weeks.

19 août 2025
Avis spontané
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Réponse de Numa

Thank you for your fantastic review Jo, we are absolutely delighted to hear that you are so happy with the quality, style, and comfort of your new NUMA outdoor furniture. Knowing that it arrived within 48 hours and is already proving its quick-drying benefits is wonderful feedback.

We also appreciate you highlighting the upcoming availability of our covers. Rest assured, our team is working hard to have them ready for you as promised. We will be in touch as soon as they are available, so you can continue to protect your furniture and enjoy it for many years to come.

Thank you for your patience and for choosing NUMA.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Amazing sun lounger. Would definitely recommend & will hopefully purchase more items in the future.

18 juillet 2025
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Réponse de Numa

Thank you so much, Ali, for your fantastic review.

We are absolutely delighted to hear that you experienced such great customer service and are so pleased with your amazing NUMA sun lounger. Knowing it met your expectations so perfectly is incredibly rewarding for our team.

Your strong recommendation and the possibility of future purchases mean a great deal to us. We hope you enjoy many relaxing moments on your new sun lounger!

Noté 5 sur 5 étoiles

The best outdoor furniture I've ever seen.

I was looking to replace my outdoor garden furniture as it was past its best. I decided to order the Bellaire Sofa Set from Numa. It was the best decision! I am thrilled with the furniture. It is excellent quality and really well made. It looks classy and elegant and is so comfortable - even more comfortable than my indoor suite! There have been a few showers since I've had it, but the seat cushions dry out in no time. I can highly recommend this company.

17 août 2025
Avis spontané
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Réponse de Numa

Thank you so much for this absolutely wonderful review Karen. To hear you describe our Bellaire Sofa Set as the "best outdoor furniture I've ever seen" is a tremendous compliment, and we are truly thrilled that it has exceeded your expectations.

We're especially delighted to know that the comfort rivals even your indoor suite! It's fantastic that you're experiencing the quality and elegant design firsthand, and that our all-weather cushions are standing up to the showers so well, drying out in no time. Your high recommendation means the world to us. We hope you enjoy many beautiful moments in your revitalized outdoor space!

Noté 5 sur 5 étoiles

Company and Product 10/10

Ordered two chairs and a foot stool. The footstool was from a different range to the chairs and in error, the wrong chairs were dispatched.
I called the firm and they could not have made the resolution to this issue easier. Val, who I was dealing with, was so efficient and friendly.
The products are excellent. Really good quality, very comfortable and look amazing.
Trying to work out if I have room to order more matching items!
Recommend not only the product but the company too. Excellent experience.

16 août 2025
Avis spontané
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Réponse de Numa

What a fantastic review, Luke! Thank you for sharing your experience.

We sincerely apologize for the initial mix-up with your chairs, but we are incredibly proud to hear that the resolution was made so easy for you. Our team are a shining example of our commitment to excellent service, and we're thrilled they were so efficient and friendly in getting everything sorted.

It's wonderful to know that you are so happy with the quality, comfort, and look of your new pieces. We especially love that you're already trying to find room for more—that's the ultimate compliment! Thank you for your high recommendation of both our products and our company. We look forward to assisting you again.

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