First time order and unfortunately there was some transit damage to the storage box lid. Customer service are sending a replacement so problem solved. Claire was very good with clear communication.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered outdoor furniture, Nord style. I wasn’t sure about a few things before ordering as I liked a couple of the sets they had but emailing customer service was easy with quick replies and clear adv... Voir plus
L'entreprise a répondu
Excellent customer service. We ordered our furniture with a 10 week delivery estimate but it arrived after 8 weeks. When building the furniture we noticed a crack on one of the arms, sent a photo and... Voir plus
L'entreprise a répondu
I cannot fault any process.. the communication to delivery faultless (great it arrives assembled) it was certainly packaged very well! The product WOW bloody love it ! My brother has been sendin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de mobilier de jardin
- aussi dans
- Magasin d'ameublement d'extérieur
- Magasin de design et de décor intérieur
- Magasin de rénovation
À propos de Numa
Écrit par l'entreprise
We are a boutique outdoor furniture company that believes beautiful, well-designed spaces should be accessible to everyone. At NUMA, we focus on our own exclusive collections, offering you a unique blend of great quality and exceptional value, all backed by a truly personalized service.
Discover outdoor furniture that not only reflects your style but also enhances your lifestyle. From your first contact with our team to ensuring a smooth delivery and offering ongoing assistance, NUMA is here to help you create an outdoor space you'll love for years to come.
We are so confident in the materials and craftsmanship we use, we offer free sample packs to provide you with complete peace of mind and to show you our quality firsthand.
Coordonnées de contact
Unit B10, Heywood Industrial Estate, OL10 2TS, GREATER MANCHESTER, Royaume-Uni
- 0161 768 7466
- uk@numa-style.com
- numa-style.com
SIGN UP TO OUR NEWSLETTER
4,5
Excellent
164 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a table sofa ,chairs and stools
I had a table sofa ,chairs and stools , exceptional quality, not a single issue with any item , bomb proof packaging and outstanding customer service throughout the process, genuinely can't recommend these guys enough, true example of you get what you pay for.
8 août 2025
Avis spontané
Réponse de Numa
Thank you so much for this truly outstanding review Stuart.
We are absolutely delighted that your experience with NUMA was so positive. It's incredibly rewarding to hear you describe the quality of your table, sofa, chairs, and stools as "exceptional"—a phrase that perfectly encapsulates our commitment to superior craftsmanship. We’re also thrilled to know that our "bomb proof packaging" and outstanding customer service contributed to such a seamless journey.
Your powerful endorsement that we are a "true example of you get what you pay for" is a great compliment. It’s a testament to the fact that our dedication to Quality, Value, and Comfort is delivered in every detail. Thank you for your recommendation; we hope you enjoy your exceptional furniture for many years to come.
The sofa has exceeded expectations and…
The sofa has exceeded expectations and the customer service I’ve received off Val has been 1st class. My family and friends are extremely impressed with the look and comfort of the patio sofa, they all want one. Thanks Val for you help in getting the glass for my fire pit table sorted.👍
21 juillet 2025
Avis spontané
Réponse de Numa
Thank you so much for your wonderful review Paul.
We are absolutely delighted to hear that your sofa has exceeded your expectations and that you found Val's customer service to be "1st class."
It's incredibly rewarding to know that your family and friends are so impressed with the look and comfort of your patio sofa. We're also thrilled that Val was able to help you get the glass for your fire pit table sorted so efficiently.
Your kind words mean the world to us. We hope you and your loved ones enjoy many more comfortable and stylish moments in your outdoor space.
Impressive
Really impressed with the customer service. Had a few questions so contacted Numa via the link. Was so pleased that a real person Jonny immediately responded and helped me choose the right products. 72hours later my order was delivered which was amazing. So many of these garden furniture websites import their goods from overseas warehouses with 12 week+ delivery.
No hesitation in recommending them. Their furniture is the best I’ve seen. 10/10 Numa.
4 août 2025
Avis spontané
Réponse de Numa
Thank you so much, Ajay, for this absolutely fantastic review!
We are so pleased to hear that you were impressed with our customer service and that we were able to respond immediately and help you find the perfect products. It's truly rewarding to know that our quick delivery was so amazing for you, especially in a market where long lead times can be an issue.
Your feedback confirms our core promise: that furniture of the highest quality and excellent value can be delivered with superb service and efficiency. Knowing you think our furniture is "the best you've seen" and that you gave us a 10/10 is the ultimate compliment.
We truly appreciate your trust and recommendation. Enjoy your new NUMA furniture!
Quality and Service
Excellent and informative presales. Ability to try at showroom in Manchester is valuable.
Arrived in two days well packaged and fully assembled.
Very stylish, robust and comfortable at a reasonable price.
24 juillet 2025
Avis spontané
Réponse de Numa
Thank you for your fantastic and thoughtful review Mick, we are absolutely delighted to hear that your experience with NUMA was so positive.
We're thrilled that your furniture arrived so quickly, was well-packaged, and that you could enjoy the benefits of it being fully assembled straight away.
Knowing you find your pieces very stylish, robust, and comfortable at a reasonable price truly reinforces our commitment to delivering Quality, Value, and Comfort at every stage. We hope you enjoy your NUMA furniture for many years to come.
Fantastic buying experience
Fantastic buying experience, very nice people to deal with and great product.
1 août 2025
Avis spontané
Réponse de Numa
Peter, thank you for your fantastic review! We are so pleased to hear that your buying experience with NUMA was excellent and that you found our team to be very nice and helpful. Knowing that you love your product makes our day! We truly appreciate your kind words and are delighted to have earned your business.
From 1 haveing a chat to the little…
From 1 haveing a chat to the little problem we had their customer service was exceptional thankyou
18 juillet 2025
Avis spontané
Réponse de Numa
Ian, thanks for your kind review, it was a pleasure to serve you. Here to assist you when the all weather covers arrive, thanks for your order.
Outstanding quality
I ordered the Bellaire sun lounger set with side table and am over the moon with my purchase.
The quality and design of the loungers are amazing with thick foam cushions and very sturdy and stylish frames. Everything was exceptionally well packaged and I received my order a few days after paying.
One very happy customer 😁
31 juillet 2025
Avis spontané
Réponse de Numa
Thank you so much for this wonderful feedback Juliette. We are absolutely thrilled to hear you are "over the moon" with your Bellaire sun lounger set and side table.
It's incredibly rewarding to know that the quality and design of the loungers, from the thick foam cushions to the sturdy and stylish frames, have impressed you so much. We're also delighted that your order arrived quickly and was exceptionally well packaged.
Your satisfaction truly makes our day and reinforces our commitment to delivering Quality, Value, and Comfort in every piece. We hope you enjoy many years of relaxation in your beautiful outdoor space!
Garden storage box
Purchased a Garden storage box from Numa and have to say their service and support are fantastic. I had a small issue with the storage box and the people at Numa quickly and effectively took action to solve this issue. I would definitely purchase from them again.
Well done Numa.
25 juillet 2025
Avis spontané
Réponse de Numa
Mar, Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that you are happy with your garden storage box and, more importantly, that our service and support met your expectations.
At Numa, we strive to ensure every customer has a positive experience, and we're delighted that we were able to quickly and effectively resolve the small issue you encountered. Your kind words are a fantastic testament to the hard work our team puts in, and we truly appreciate your recognition.
Great investment.
From start to finish the communication and professionalism of Jonny and the team was fantastic. Delivery was as discussed, prompt and efficient, which is unusual for us, as we live in N. Ireland and that is normally an issue for most!
I have to say the quality feel and appearance of Numa furniture excels when you physically get to sit and admire your purchase. It is very good value for money when you see how high end the product is. I wouldn’t hesitate to recommend Numa
26 juillet 2025
Avis spontané
Réponse de Numa
David, that's absolutely wonderful to read! Thank you so much for sharing such a comprehensive and glowing review.
We're incredibly proud to hear that the team delivered such fantastic communication and professionalism from start to finish. It's especially rewarding to know that your delivery to Northern Ireland was prompt and efficient, exceeding your usual expectations – ensuring a seamless experience, no matter the location, is something we truly strive for.
Your description of the NUMA furniture truly hits home: "the quality feel and appearance... excels when you physically get to sit and admire your purchase." This, coupled with your appreciation for the product's high-end feel and very good value for money, confirms that we're delivering on our promise of Quality, Value, and Comfort.
Your unhesitating recommendation means the world to us. We hope you thoroughly enjoy your beautiful new outdoor space for many years to come.
Amazing service! Fab furniture!!
I seriously thought this might be a scam site. It just seemed too good to be true....but honestly, hand on heart, it has been one of the best online purchases and customer services I've had!! Bought the tribeca corner sofa set. Fab communication, arrived quickly in a couple of days and is beautiful. Any issues are dealt with immediately and to complete satisfaction. Can't fault this company at all. So much so...went back and ordered the matching dining chairs!! Would highly recommend and will do to all my friends!!
16 juillet 2025
Avis spontané
Réponse de Numa
Thank you for your incredibly honest and truly heartwarming review Jac.
We completely understand that finding something that seems "too good to be true" can spark a little skepticism, and we genuinely appreciate you taking that leap of faith with NUMA. It is immensely rewarding to hear that your experience has not only proven us to be a legitimate and reliable company but has also been one of your best online purchases.
Your words about our "fab communication" and how any issues were "dealt with immediately and to complete satisfaction" are the highest praise for our dedicated customer service team. Ensuring your peace of mind and complete happiness is always our top priority, and we're so proud to have delivered on that promise.
We're thrilled you love your beautiful Tribeca corner sofa set and that its quality and swift delivery impressed you. Your decision to return for the matching dining chairs and your enthusiastic recommendation to friends truly means the world to us. Thank you for trusting NUMA; we look forward to continuing to serve you!
Fantastic company and customer service
One of the best customer services I have experienced in recent years, their knowledge of the products they represent is second to none. As for the items I purchased, the build quality is exceptional and extremely comfortable to sit on. I was informed when my consignment was due to be shipped and received a photograph via email of the actual pallet and my purchases before it got dispatched. The packaging used to protect my shipment was also of exceptional quality, so much so even my local recycle center commented on the quality of packaging that I was disposing off. I can’t recommend this company highly enough and I certainly will be returning to purchase other items.
17 juillet 2025
Avis spontané
Réponse de Numa
Darren, to hear that you've experienced "one of the best customer services in recent years" and found our product knowledge "second to none" is a tremendous compliment to our dedicated team. We're also delighted that our communication, including sending you a photograph of your actual consignment before dispatch, added to your peace of mind.
Your comments on the "exceptional quality" of our packaging are particularly rewarding – so much so that even your local recycle centre noticed! This commitment to protection ensures your "solid, well-made furniture" arrives in pristine condition. Knowing you find your items exceptionally built and comfortable is exactly what we strive for in delivering Quality, Value, and Comfort.
Your powerful recommendation and decision to return for future purchases mean the absolute world to us. Thank you for recognizing the NUMA difference. We look forward to assisting you again.
Whole experience has been fantastic
Whole experience has been fantastic, from ordering to communication and super fast delivery. 1 chair needed replacing as it was faulty, this was promptly addressed by Val whose customer service is exemplary!
Chairs are beautifully made, sturdy & top quality.
15 juillet 2025
Avis spontané
Réponse de Numa
Thank you for your truly fantastic review. We are so pleased to hear that your whole NUMA experience, from ordering to super-fast delivery, was exceptional.
We sincerely appreciate your understanding regarding the faulty chair. While we always aim for perfection, it's how we resolve issues that truly defines our service, and we're incredibly proud that Val's exemplary customer service promptly addressed this, turning a potential negative into a positive.
Knowing that your chairs are beautifully made, sturdy, and top quality truly reinforces our commitment to Quality, Value, and Comfort. We hope you enjoy your NUMA furniture for many years to come.
Super Quality
The best customer service I have experienced in years. So helpful. Went to the trouble to call us back on a video link to help us with assembly. Which was super easy actually. The product we bought (2 seater Lunar Sofa, and the foot stool) is such a beautiful piece of furniture. Top quality too. I can not praise this company any higher. So good. Well done.
15 juillet 2025
Avis spontané
Réponse de Numa
Hey Stuart, this is an absolutely incredible review. Thank you so much for sharing such a detailed and heartfelt account of your NUMA experience.
"The best customer service experienced in years" and "so helpful" truly warms our hearts. We are particularly delighted to hear that our team's video call support made your assembly super easy and ultimately contributed to such a positive outcome. Going that extra mile to ensure your success is what we love to do.
And to know that your 2-seater Lunar Sofa and footstool are considered "such a beautiful piece of furniture" and "top quality too" truly reinforces our commitment to Quality, Value, and Comfort.
Your powerful endorsement – "I cannot praise this company any higher. So good. Well done." – is the ultimate compliment. Thank you for trusting NUMA; we hope your Lunar set brings you years of beautiful, comfortable moments.
Unreal Quality!
I have been looking at garden furniture for a while, I looked at other companies but a Numa was my choice and I am so so glad it was! Wow………. I placed my order on the Monday, 3 days later I was sat in my garden enjoying my beautiful Soho sofa set, the quality is unreal. 5 star all round.
23 juin 2025
Avis spontané
Réponse de Numa
This is absolutely phenomenal feedback! Thank you so much for sharing your journey and your incredible delight.
We're genuinely thrilled to hear that after your extensive search Danny, NUMA became your ultimate choice, and that the decision brought such immediate joy. "WOW" and "UNREAL QUALITY" are the kind of words that make our entire team beam from ear to ear! Knowing you were relaxing on your beautiful Soho sofa set just three days after ordering is exactly the seamless experience we strive to deliver.
Your "5 star all round" commendation is the highest praise we could receive. We're so glad we could bring such Quality, Value, and Comfort to your garden so swiftly. Enjoy every moment in your stunning new outdoor space
Great service from start to finish
Great service from start to finish. Delivered in 2 days, in time for for this sunny weekend! We're already enjoying our new sofa and family are all saying how great it looks. We'll definitely be using Numa again!
10 juillet 2025
Avis spontané
Réponse de Numa
This is great feedback Neil, Thank you so much for sharing your wonderful experience.
We're incredibly pleased to hear that you received great service from start to finish and that your new NUMA sofa arrived within just two days – perfectly in time for this beautiful weekend! Knowing you're already enjoying it and that your family loves how it looks truly makes our day.
Your delight and willingness to use NUMA again are the highest compliments we could receive.
We hope your new sofa brings many more moments of Quality, Value, and Comfort to your outdoor space.
Incredible quality and service!
The furniture arrived quickly and exceptionally well packaged. Assembling it was simple with nothing to do except join the modules together. The table was assembled already, although with its thick resin top it was an effort to move it.
The quality is unreal. This is solid, well made furniture. The cushions are firm, with thick, soft fabric. The frames are precision made, with thick, even coating. I'm grinning from ear to ear, so pleased with my purchase, and I'll be recommending Numa to everyone.
9 juillet 2025
Avis spontané
Réponse de Numa
This is an absolutely phenomenal review! We're genuinely grinning from ear to ear reading your feedback – thank you for making our day!
We're beyond thrilled that your NUMA furniture arrived quickly and was exceptionally well packaged, setting the stage for a smooth experience. It's fantastic to hear that assembly was simple, allowing you to quickly enjoy your new pieces. And yes, our tables with their substantial tops are certainly built with purpose and quality in mind!
Your description of the quality as "unreal" truly resonates with our passion! Knowing you appreciate the solidity, precision-made frames, thick, soft fabric, and even coating confirms that our dedication to Quality, Value, and Comfort shines through in every detail.
Your immense satisfaction and enthusiastic recommendation mean the world to the entire NUMA team. We hope you enjoy countless moments of joy and comfort in your NUMA outdoor space.
Premium Garden Furniture with Impressive Support
I was a little hesitant ordering from a newer company, but the garden furniture exceeded expectations. It’s sturdy, looks great, and arrived very well packaged — everything felt properly protected and handled with care.
There was a small issue with one of the chairs, but I have to say the team were quick to respond and very professional throughout. Communication was smooth and reassuring, which really helped.
Overall, I’m glad I went with them. The quality speaks for itself, and the customer service was solid. Would happily recommend.
23 juin 2025
Avis spontané
Réponse de Numa
That's absolutely fantastic to read Liam, Thank you so much for sharing your experience and this wonderful review.
We completely understand that trying a newer company can sometimes come with a little hesitation, so we're genuinely thrilled that your NUMA garden furniture not only met but exceeded your expectations! Knowing it's sturdy, looks great, and arrived so well packaged, handled with care, is incredibly rewarding for our team.
We also truly appreciate your honesty regarding the small issue with the chair. While we always aim for perfection, it’s how we resolve those rare hiccups that truly defines our service. We're so pleased our team was quick, professional, and kept communication smooth and reassuring – ensuring a potential negative was transformed into a positive outcome.
Your confidence in our quality and the solid commendation for our customer service means the world to us. We’re so glad you chose NUMA, and we hope you thoroughly enjoy your outdoor oasis!
Great Value for Quality Garden Furniture
Really impressed with the Numa garden sofa and footrest that we purchased. The price compared with the poor quality stuff available from the high street retailers but I think the quality is far better. The fabrics are really good and the sofa is very comfortable.
I always do a lot of research for anything that I buy and I felt confident buying from Numa, the website is good and the Sofa arrived within 2 days.
Only thing I'd say is that we received no notification of delivery and it would have been useful to know in advance so I could make sure I was at home.
5 juillet 2025
Avis spontané
Réponse de Numa
That's fantastic to hear Ross. Thank you so much for taking the time to share such a detailed and thoughtful review.
We're absolutely thrilled that your NUMA garden sofa and footrest have impressed you so thoroughly, especially knowing you conduct extensive research. It's incredibly rewarding to hear that our quality surpasses high street alternatives, and that our fabrics and comfort hit the mark – that's what NUMA Quality is all about! We're also delighted the website gave you confidence and that your sofa arrived so quickly.
We genuinely appreciate your honest feedback regarding the delivery notification. Please accept our apologies for that oversight; knowing when to expect your order is crucial, and we're continually refining our communication process to ensure all customers receive timely updates for a seamless experience.
Your insights are invaluable as we strive for perfection in every aspect of our service. We hope you thoroughly enjoy your new NUMA furniture this summer!
Customer Service and Products - 5 Stars
My wife and I ordered a Numa large storage box and also a fire pit, and we needed the products to be delivered quickly as we had guests arriving. Customer Service (John) was amazing in responding to our questions and satisfying our delivery requirements. The products were delivered as promised with a missing part. When we called, they gave us no hassle and we received the missing pieces within 2 days. Amazing Customer Service Team at Numa and good product quality. Thank you Val and John. Regards, Kevin & Lydia
30 juin 2025
Avis spontané
Réponse de Numa
This is an absolutely stellar review, Kevin and Lydia. Thank you so much for taking the time to share your fantastic NUMA experience.
We are genuinely thrilled to hear that your large storage box and fire pit arrived so swiftly for your guests. It is incredibly rewarding to know that John was amazing in ensuring your delivery requirements were met, and that our team handled the missing part with no hassle, getting those pieces to you within just two days. That is exactly the kind of seamless support we aim for.
Knowing you found our Customer Service Team amazing and the product quality good truly makes our day. We strive to deliver on Quality, Value, and Comfort at every turn, and your detailed feedback confirms we are achieving this.
HAPPY LOUNGING!
Numa - A company that you will not be disappointed with
After searching a lot of companies for new outdoor furniture I thought I would try Numa. Please believe me when I say you will not be disappointed with the quality of their furniture, their very good prices along with superb and efficient customer service. I would highly recommend giving this company your business.
8 juillet 2025
Avis spontané
Réponse de Numa
This is absolutely fantastic to read Donna, thank you so much for sharing such a glowing endorsement.
It's incredibly rewarding to hear that your journey with NUMA was so positive, from your initial search to the final delivery. Knowing that our quality, pricing, and customer service truly stood out to you means the world to our entire team. We pour our efforts into ensuring every customer feels exactly as you described – pleased and confident in their choice.
We're so grateful for your strong recommendation and thrilled you're enjoying your NUMA pieces!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.