Numberpeople.co.uk Avis 

1 680
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent value for great quality VOIP calls and answer phone service with a local UK number which can be used from anywhere in the world via the Softphone mobile app. Both the web browser admin app a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

AVOID! Luckily I was in trial stage. My 0203 number they provided wasn't working. I emailed in, they asked for some details which I wasn't sure about and asked them to call me instead, to receive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer care, ease of use of the website, help when you need it and a reliable service. We have been using them for almost 2 years now and have had no problems at all.

L'entreprise a répondu

Noté 5 sur 5 étoiles

So in all the places ive purchased from these guys have been so consistent Knowledge are next level List of products are endless and nothing is to much even while I was on night shift on br... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service internet et téléphone

Écrit par l'entreprise

With a choice of thousands of FREE virtual phone numbers for every UK STD code, FREE 0800 freephone, FREE 0843 and FREE 033 phone numbers, Number People are one of the best and lowest cost virtual phone number providers in the UK. Quickly get a telephone number up and running with instant online activation, NO upfront costs, NO monthly charges, NO contract, NO card details needed, FREE trial credit and LOW call forwarding rates.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(1 680)

35 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Pretty easy to set up

Pretty easy to set up. I am still in a so-called trial period but it looks brilliant so far. I did quite a bit of research before getting onto the bandwagon. And to be honest Numberpeople stand out! My Grandstream Wifi phone is on its way right now from the US.

23 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Hendrik, thank you so much for taking the time to leave us this great 4-star review!

- Number People Customer Care

Noté 4 sur 5 étoiles

I haven't had any issues with Number…

I haven't had any issues with Number People. They have supplied a reliable VoiP service and their customer service is excellent.

The only improvement I would like to see is some communication when countries are taken in and out of the outbound bundles. I (actually my wife) calls France regularly and as I pay for the unlimited bundle it would be nice to know when these calls are covered by the bundle and when they are not.

23 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Hi Jon, thank you so much for taking the time to leave us this great review!

I will pass on your comments regarding the international bundles. You can always check our rate checker online as these update automatically.

- Number People Customer Care

Noté 5 sur 5 étoiles

Excellent service from this company

Excellent service from this company. Reachable and helpful when needed. Well done Numberpeople👍🏼👍🏼💥

23 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Stella, Wow! Thank you so much for this wonderful 5-star review :)

- Number People Customer Care

Noté 5 sur 5 étoiles

Was a little apprehensive but porting…

Was a little apprehensive but porting the number was simple and achieve on the date specified. Using an adapter I was able to use my existing handsets. The set up process for the adapter was relatively straight forward. There was one issue after set up but a quick online chat with Number People (they were very quick to respond, no waiting in a queue) and they quickly identified an additional setting on for the adapter that needed to be set. All now works perfectly.

21 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Ben, thanks so much for taking the time to share your experience of moving your telephone number to us. We are thrilled that you found the process simple, and that our team were on-hand when you did need a little assistance.

Just get back to us if you need anything else.

- Number People Customer Care

Noté 5 sur 5 étoiles

It actually works

It actually works. The clarity of the call is also commendable.

The process of creating the divert no could be improved.

21 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Thomas, thank you so much for sharing this wonderful 5-star review :)

- Number People Customer Care

Noté 5 sur 5 étoiles

Verry easy to use

20 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Thank you so much, Ned :)

- Number People Customer Care

Noté 5 sur 5 étoiles

Great virtual landline

The number port was so easy and a very efficient support team to get you up and running. Their pricing is competitive and no issues with their service, perfect.

16 février 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Um, thank you so much for taking the time to leave us this wonderful 5-star review.

- Number People Customer Care

Noté 4 sur 5 étoiles

SPAM PHONE CALLS

The only thing i dont like is that i constantly get spam phone calls - its unclear whether these calls eat up my credit or not but either way they are VERY annoying - is the number sold to a third party after sign up? Whats the deal?

17 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Hi Neal, thank you so much for taking the time to leave us a review.

We can assure you that we don't "sell your number to a third party after signup". We take great care of your data - you can check our our privacy notice here https://numberpeople.co.uk/wp-content/uploads/2018/05/NP-Privacy-Notice-21st-May-2018.pdf

If you find that you are receiving unwanted calls, you can block these via your online portal. Simply login and then click on "call blocking"

If you need any help with this, please contact our team directly - customerservices@numberpeople.co.uk

- Number People Customer Care

Noté 5 sur 5 étoiles

I am happy with the serice from…

I am happy with the serice from Numberpeople and they offer a great service

15 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Thank you so much, Scott. Just get back to us if you need anything else.

- Number People Customer Care

Noté 5 sur 5 étoiles

Easy and efficient number porting process

I was worried about porting my existing number across - you often hear about nightmare experiences which lead to interruption in service or losing the number completely!

The number people have a very clear process for porting numbers - they helped me fill in the form and contacted my existing supplier to agree a suitable switch over date. I was really pleased at how efficient the process is - Brad kept me updated at each step. Excellent overall.

15 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Khan, thank you so much for taking the time to share this wonderful 5-star review!

- Number People Customer Care

Noté 5 sur 5 étoiles

I’m really pleased

I’m really pleased. As a small trader with few incoming calls I wanted to step up the professionalism and have a non-mobile number available on my website. Number people allow you to set this up for low cost and then build the package you need rather than high monthly costs. All calls to my website are now forwarded to my mobile and all set up within an hour.

14 mars 2023
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Réponse de Numberpeople.co.uk

Mark, thank you so much for sharing this amazing 5-star review! Its fantastic to hear that we have been able to help your small business to stay connected :)

- Number People Customer Care

Noté 5 sur 5 étoiles

Role Model Customer Service

New to this sort of service but cannot fault the team at Number people. The guys stuck by me and answered all my stupid questions and got me to a point where I can now make a receive calls to my ‘landline’ number on my iPhone and are now porting my existing number now I have switched to FTTP. Excellent service, role model customer service.

14 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Wow, thank you so much for this amazing 5-star review Mark.

Just get back in touch if you need anything else.

- Number People Customer Care

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience! Everything went smoothly including porting my landline phone number for free to my new NumberPeople setup. Any queries I have had have been answered promptly by Brad. All I need pay is £1 per month for using my VoIP equipment to enable my old home phone extensions, and 1.5p per minute to call UK landlines.

14 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Stuart,

Thank you for this execllent 5-star review. It's fantastic to hear that you were able to move your existing telephone number to us and our team were on hand to help every step on the way.

Let us know if you need anything else.

- Number People Customer Care

Noté 4 sur 5 étoiles

Customer service was great specially Mr…

Customer service was great specially Mr Kayle, he resolved the issue straightway. We did trial and decided to go ahead with them.
Definitely recommend them.
Zahirul Abedin

10 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Zahirul,

Thank you for takign teh time to leave us this great review! Its fantastic to hear that you will be recommending us.

Just let us know if you need anything else.

- Number People Customer Care

Noté 5 sur 5 étoiles

Very easy to set up

Very easy to set up, so much so I wasn't sure I'd done it right. Makes my business look much more professional!

10 mars 2023
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Réponse de Numberpeople.co.uk

Natalee,

Thank you so much for sharing this wonderful 5-star review - We are thrilled to help your business look more professional. Just get back to us if you need any help.

- Number People Customer Care

Noté 5 sur 5 étoiles

great

great service.

10 mars 2023
Avis spontané
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Réponse de Numberpeople.co.uk

Thank you so much, Hitcham!

- Number People Customer Care

Noté 3 sur 5 étoiles

Very good service only just started on…

Very good service only just started on here so time will tell

10 mars 2023
Avis spontané
Logo de Numberpeople.co.uk

Réponse de Numberpeople.co.uk

Stephen, Thank you so much for taking the time to leave us this review.

I hope you have had time to start to use the service, and its working perfectly for you.

Let us know if you need any help.

- Number People Customer Care

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