I placed an order (#S02687) on March 27, and it was supposed to arrive in 8 days. However, the tracking has been stuck at the same stage since March 26th. I have contacted support multiple times, but... Voir plus
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Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfor... Voir plus
I ordered some Melatonin for my family from Nutricity and they arrived safe and sound and in perfect condition. I waited about 5 weeks for them to arrive, but they arrived. Will use this website... Voir plus
Order this product over a month ago and still hasn’t been shipped out 🤦🏽♀️ then I realised that it’s not an Australian company double-SMDH. At this point I don’t think I’ll even receive my purcha... Voir plus
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
Very slow delivery
Very slow delivery. Took about 6 days for a tag to be created at the delivery company.
Delivery time and packing
I just received yesterday and started taking right away. Looking forward to seeing good results like most of the reviews soon. Just wanted to comment on the delivery. Understand it takes longer as ordering from a country town in Australia but took 6 days to be dispatched and 13 days to receive. And the aluminium cover of 5 tablets was torn. Hope this delivery time ane packaging will improve as I'd like to keep ordering if I can see my health improvement.
Nutricity Sell Only High Quality Products
and the efficient delivery time is quite impressive, given that everything has to be shipped from the USA, via strict AU customs and agriculture inspection.
Yet to receive my order
Yet to receive my order, reached out to support team at nutricity twice and no response.
Product not local
There was no indication whatsoever on the product page that it was coming from the US! It's an Australian site so it would be reasonable to assume it would be coming from a local supplier!
Parcel tracking
You misled me by deceptive use of…
You misled me by deceptive use of .com.au. I assumed your company was based in Australia not the US. It took over one month to receive my order and that was paying extra for express delivery. What a rip off!
The company never sent the product
The company never sent the product and never responded to numerous emails. Scammer website and not even from Australia!
The good and the bad
Team were very responsive when they notified me a product was out of stock and we organised an alternative, but then when I had an issue with product being stopped by customs when I was not aware the product was being dispatched outside of Australia (order from a .com.au website safe to assume product is in Australia) they were extremely slow to respond, taking 4 emails and threats before I got a response. Granted they did refund me the import fees and I thank them for doing the right thing in the end.
item hasn't arrived yet
item hasn't arrived yet, and have not got response from the company yet....
My order never arrived.
Wrong product was sent
Wrong product was sent. I have returned it and still waiting for my refund over a week ago. Poor customer service as i have had to chase them for my refund.
Slow delivery process
Hello, I bought the product since almost 20 days but unfortunately I didn’t receive it till now. Still pending with UPS NJ USA I don’t know why?
Haven't received products.
Stuff never arrived
Stuff never arrived. Pls return the money if not sending the stuff. Pls look into the matter.
23 Days Still has not arrived snail mail
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