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Lisez les avis des autres

Noté 5 sur 5 étoiles

I really don't know why people leave bad reports about this company. I have been ordering food from them for over a 6 months now. At the beginning, there was a few errors, but that standard with every... Voir plus

Noté 1 sur 5 étoiles

Absolutely disgusting and dangerous with zero customer support. Meals arrived leaking, shaken up so contents all mixed up and actually warm. Any attempt at keeping them cool such as ice packs actually... Voir plus

Noté 5 sur 5 étoiles

These are the nicest meals ive had. They literally taste like a home cooked meal. Full off flavour, proper tasty food!! Im a fussy eater as well and ive every one ive had. For an added bonus you get t... Voir plus

Noté 5 sur 5 étoiles

I’ve tried a few meal prep companies before, but Nutrigenic genuinely stands out. The food tastes fresh, the portions are generous, and it doesn’t feel like you’re eating “typical” bland prep food. Th... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition

Écrit par l'entreprise

At NutriGenic, we are committed to transforming the meal delivery experience with a focus on excellence and innovation. Our mission is to provide a culinary journey unlike any other, offering exquisitely crafted, premium quality meals developed by renowned executive chefs in the culinary world. Every dish is a testament to our dedication to exceptional taste and utmost nutritional care. We meticulously craft each meal to meet specific dietary and fitness needs, harnessing the power of advanced analytics and the expertise of qualified nutritionists and fitness professionals to support our customers' wellness goals. With a focus on culinary artistry and nutritional precision, we are reshaping the way people experience and enjoy convenient, high-quality dining, one meal at a time.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

102 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,9

Tous les avis

(102)

68 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went beyond expectations!

It's my first time ordering from them and there was some delay in the delivery that was not Nutrigenic's fault but they went out of their way and gave me 14 boxes of food plus a refund for my fist order. I'm pleased with their customer service. And the food looks amazing I'm trying out the Pan-Aisian Hlazed Salmon tonight. Shout out the the lovely Manager Dean at Nutrigenic as he has reached out to me in a short amount of time and solved the delivery problem with care and diligence.
Very honest company.
I highly recommend it 👌

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Tried simmers & frive - my honest opinion

Tried simmers & frive. What NutriGenic does differently, and makes me stay with them, is 1. They deliver their food twice a week, which guarantees freshness of the meals 2. Their nutrition values are by 1/3 MORE 3. Their meals have actual home cooked taste and texture! Try, and you wont regret.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing meals ..

Absolutely amazing meals ..
The two deliverys so far are absolutely 💯 the best healthy meals ive tried..
I recommend my favourite turkey chilli 🌶 😋 the paneer teriyaki is so lovely.
Udon noodles ...i could go on and on .
The service is 10/10 give them a try i love my deliverys...4 mins in the microwave for a resturant quality meal welldone guys ....absolutely outstanding

27 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Overall the meals are very good

Overall the meals are very good, generous portions with high protein but my one criticism is that meals with a sauce tend to be quite dry, there basically isn't much of it and a lot lot less than is often shown in the picture on the website, especially green thai curry.

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Genuinely one of the best meal prep services I’ve tried

I’ve tried a few meal prep companies before, but Nutrigenic genuinely stands out. The food tastes fresh, the portions are generous, and it doesn’t feel like you’re eating “typical” bland prep food. The macros are clearly thought through, which makes staying on track so much easier, and delivery was smooth with everything arriving well packaged. You can tell quality is a big focus for them. Highly recommend.

18 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Food don’t turn up slow customers service response

Food is nice, it ordering process is a joke doesent work, rescheduled delivery’s cancel and pause floored too. Customer services is super slow. Ordered food for a trip only delivered 1/2 of it 2 days to get a response not good left me running around at 10pm cooking food for a trip at 5am! Not good enough and not the first issue I’ve had with them never again

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality food with excellent customer service

I’ve signed up to several meal prep services over the last two years and have these guys a punt. Glad I did. The meal choice is good and let me tell you the presentation is superb. Unlike other companies the meals come in sturdy, almost Tupperware quality tubs often with dividers to separate elements of the dish. Nothing is squashed down into an undersized punnet. On top of that the food oozes quality. Gastro pub style meals I’d say with quality meat, chicken and fish and vegetables cooked to perfection.
I had an issue with the website not recognising my orders so contacted them by email. My issue was solved quickly with a bonus for loyalty thrown in. Outstanding customer service.
Highly recommended and honestly, competitive in the quality meals prep delivery business too.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Honestly

Honestly, it’s the best meal prep I’ve tried. I’ve had simmer eats n prep kitchen and I can honestly say that Nutrigenic is in a league of its own.

20 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

It was all working well until recent…

Edit: Moved to 1 star, was made to feel like the problem with their terrible website was my fault! Good product, really bad system!

It was all working well until recent website updates clearly weren’t tested properly. If you select a fat loss plan, the first meal behaves as expected, but every meal after that reverts back to full calories. It becomes tedious having to keep reselecting fat loss and rebuilding your choices each time.

The Easter situation didn’t help either. Pausing deliveries for the bank holiday felt like an afterthought, with orders pushed back a week, payments still taken, and overall confusion about delivery schedules. That should have been anticipated and managed far better.

The meals themselves are great, but the website needs a much stronger user experience. It should remember preferences like allergies. I’m allergic to soya, and there’s no proper way to filter this when editing meals, which led to me accidentally ordering something I couldn’t eat because checking each meal individually is impractical.

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Shocking customer service

Meals are great don’t get me wrong. But customer service is absolutely shocking. Not replying to multiple emails over the course of a few weeks. Also it’s awkward cancelling and pausing orders. Really put me off and made me cancel, would not recommend at all. Worst customer service I’ve ever experienced.

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

After training

After training, it’s nice having something nutritious ready to eat. The meals are filling and give me the energy I need without feeling heavy.

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect meal

Wow! Everything is just perfect, the variety of selection, the delicious taste, the packaging. I can only recommend them, never be disappointed.

3 avril 2026
Avis spontané

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